Scott Southard Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

-Work on our Threat Detection team, building software to identify and prevent threats, both malicious and accidental.-Build within our Rails monolith and connected smaller services built on a variety of languages and frameworks.-Build and maintain a key set of compliance tools to keep our infrastructure and customers safe.-Actively work within our AWS infrastructure regularly, using a wide variety of AWS tools to build into our monolith, other services, and the connections between them both via Terraform.-Consistently build and upgrade monitoring and alerting tools to ensure the security and safety of our product.-Function as an ops member when necessary to action active threats as they come up.

San Francisco, California, Us

-Prevent blocklistings by building a bespoke compliance tool to monitor and prevent our customers from sending spam email.-Ensure that the email deliverability all of our customers remains healthy and successful.-Analyze incoming metrics and anomalies, and action them when necessary.-Write code to automate processes that require lots of human interaction.

San Francisco, California, Us

-Work with customers using a variety of APIs and installation methods of our software-Resolve hundreds of tickets per week, ensuring that customers are left with answers and are able to move forward with their installations-Gain a wide variety of knowledge around different programming languages, frameworks, and setups, and apply them to situations on the fly.-Lead team of Customer Support Engineers via training, pairing, and structured learning meetings.

San Francisco, California, Us

Chicago, Il, Us

Contracted to develop a pilot web application to make cultural experiences easier for consumers. Our team is working with marketing, business development, and financial teams to make the project a full scale reality. My focus is back end development, but as a small team, I've become a jack of all trades, writing code for all facets of the app. The platform is built on Ruby on Rails 5 and utilizes bits of JQuery, JavaScript, and Bootstrap to create a clean and responsive front end.

San Francisco, Ca, Us

I'm a full stack developer looking to further my work and education. I'm excited to explore the functionality of new frameworks and to gain new, applicable understanding that can help in the creation of meaningful software in any field.

San Francisco, Ca, Us

Dev Bootcamp is an intensive training program for aspiring web developers. It trains developers in Ruby, Rails, HTML5, CSS, Test Driven Development, Object-Oriented Javascript(AJAX, JQuery), Git, Source Control, Heroku, and Agile Development.The structure of the program begins as remote solo and group sessions and quickly turns into an immersive in-class experience. Dev Bootcamp addresses intra and interpersonal strategies to help foster optimal learning and teamwork environments.

I write media reviews for film, games, and books in a thoughtful, critical manner. This includes taking assignments from the editor and organizing them in a way that I can both create important content and meet deadlines on a daily basis. I have used my position to reach out to prominent figures in the media community and built relationships that have greatly increased traffic to the site.

Chicago, Illinois, Us

I helped start an local craft coffee roasting company, including the location scouting, branding, logistical and networking setup, and initial client acquisition and sales. As a founding member of the staff, I created workflow protocol to allow for more efficient and effective daily tasks. After initializing, I provided educational training courses for hundreds of clients and attended events on a weekly basis as a brand ambassador. This allowed me to interact with the public, presenting our product and gaining insight into the consumer perception of our brand and the overall landscape. My customer service duties included client communication, staff education, and equipment maintenance.

My responsibilities were mainly split between staff management (hiring, scheduling, discipline), inventory oversight (including interacting with suppliers as well as clients), and financial duties (biweekly payroll, monthly and quarterly sales and business taxes, regularly scheduled banking, financial reconciliation). Aside from the prescribed duties, I was always on call, ready to act quickly and respond to any situation that might arise within the business. As the general manager, our company sales doubled and our social media presence grew substantially within my first year in the position.

Computer Software Technology/Technician

Bachelor Of Arts, English