Director Of Decision Sciences | Executive Director Of Ecommerce | Director Of Online Media
Cleveland/Akron, Ohio Area
Responsible for continuous design, development, integration, and operation of proprietary decision support systems across the organization.Recruit, develop, and manage diverse and emergent teams of marketing and forecasting analysts, IT programmers, web developers, and creative industry professionals.Responsible for all aspects of customer database management including: model development and implementation, customer segmentation strategies, break-even analysis, marketing/advertising ROI projections and optimization, list acquisition, mail file and multi-channel name processing, and marketing execution.Design and implement new marketing and demand forecasting systems. Manage all aspects of inventory management and supply chain decision support across thousands of active products procured domestically and overseas.Configure and manage special project teams to include: creative professionals, designers, writers, film crews, and video distribution channels.Diversify and transform supply chain with domestic manufacturing capabilities to improve business performance.Create, lead, and manage Call Center Research and Development Team to build new systems for script-testing and analysis for improving sales performance. Average order amounts increase by over 30% across all marketing programs as a result of implementing proprietary systems and call center routing enhancements. Configure and manage R&D tax credit financial infrastructure for new products and proprietary systems innovation such as domestic manufacturing and call center capabilities.Lead design and development of Ecommerce technology platform integrated with state-of-the-art online media production studio.
