- Responsible for the development and operations of a multi-million-dollar commercial real estate and property management organization.- Oversee the acquisition, construction, maintenance and sales/renting of commercial properties.- Oversee asset management.- Oversee all contract and lease negotiations.- Oversee vendor service management.- Budget Development & Forecasting.- Safety & Building Code Compliance.- Process & Standards Improvements.- Team Leadership & Training.

- Prepare sketches and simple line drawings as needed to provide instruction.- Monitor financial reports to ensure project compliance with defined budget.- Manage the development of man hours and material estimations. - Assist with design review from a Project Management perspective.- Maintain computerized status logs of work and update accordingly.- Responsible to approve and prioritize projects.- Develop and maintain project construction schedule.- Assure compliance with job safety standards and accident prevention.- Assure compliance with all construction building standards and project specifications.- Maintain records of construction inspections and scheduled compliance for reporting.- Provide weekly status reports on projects to the customer.

- Develop Facility Management specific content for IFMA's CFM exam.

» Reported directly to the CFO, providing insight in Facilities Management and Real Estate department operations. »Spearheaded procurement and sourcing, as well as Travel and Leisure, managing all insurance and business licensing for the organization. » Oversaw six international locations within the US and Canada, conducting site selection, lease negotiation, design, construction, and move-in procedures for three of the locations. » Managed move-add-change function for the organization, as needed. Created plans and directed operations for essential facility services including reception, security, maintenance, mail, archiving, cleaning, catering, confidential waste disposal and recycling. » Established Facilities Management and Real Estate departments, building high-performance teams to improve daily operations. » Planned and led the installation of a new physical security system for all six international locations. » Developed and implemented a business continuity and disaster recovery plan, developing crisis management teams to ensure streamlined operations.

» Identified vendors and established relationships for effective contract negotiation. » Maintained collaboration with Operations, Finance, Legal, Asset Management, and Design & Construction departments on program initiatives. » Outlined and administered capital and expense budgets. » Cultivated relationships with Finance and Operations executives, as well as landlords, property owners and municipalities. »Led planned maintenance program rollouts. » Oversaw 2,000+ projects per year. » Managed maintenance needs for major building components including roof, parking lot, doors, plumbing, HVAC and electrical for 550 retail locations in conjunction with national and regional vendors.

Developed Facility Management courses for a complete Bachelor’s Degree program, ensuring adherence with IFMA accreditation guidelines.

» Managed day-to-day facilities asset management including but not limited to maintenance, warehouse/mail, waste management, and grounds operations for three office buildings, located in different areas throughout the Chicago region consisting of a total of 550,000 square feet.» Implemented AIA contracts, worked with zoning boards for obtaining and approving permits, developed and implemented RFP’s for vendor procurement and construction projects.» Solicited, negotiated, and implemented vendor Master Service Level Agreements and Service Level Agreements for all facets of the business needs in accordance with the company’s Standard Operating Procedures.» Managed and trained operations crews consisting of 15 plus individuals throughout three working shifts on OSHA, MSDS, Life Safety, and other government regulated requirements.» Prepared and managed large and small construction budgets ranging from $5,000 to $13 million.» Developed, implemented, and managed operational budgets consisting of $10 million+, and capital budgets consisting of $5 million+.» Managed the renovation and opening of three locations simultaneously located across the nation.» Planned and conducted moves consisting of 500+ people for each new location by developing and successfully implementing a division-wide move and new hire/separation procedure and requested plans for all locations across the nation to ensure the success of the real estate optimization initiative.» Implemented and managed an emergency response team, business continuity and disaster recovery plan, which gained recognition as a company-wide standard.» Jointly developed a Building Automation System, which incorporate CAFM systems, occupancy planning, and purchasing/asset management functions (e.g. incorporating GIS, IWMS, CMMS, and BIM) in one system.» Designed and managed a $750,000 DDC, HVAC, and boiler upgrade project, which gained national recognition by ASHRAE. These projects also lead to

Taught the fundamentals of Facility Management to undergraduate degree seeking hospitality professionals.

» Managed a high volume of daily projects, consisting from a range of small moves to large re-designs.» Managed cost tracking from contractor invoices on a daily basis.» Managed multi-disciplinary project teams, conflict resolution, risk management, project implementation oversight and project closure.» Provided professional project planning support and management for multi-levels of customers.» Provided timely and accurate project documentation and reporting.» Managed the receipt and verification of appropriate vendor insurance certificates.» Space/Occupancy planner for over one million square feet.

» Managed 45+ custodial and maintenance employees, and outside contractors in a union setting. » Used a collaborative approach to define and communicate goals and responsibilities of employees.» Monitored quality control and facility improvement of 10 buildings.» Managed contractual conformity to uphold obligations.» Implemented a mold abatement and prevention plan.» Conducted large training and development seminars for custodial staff of 150+.» Implemented a Hazardous Materials plan and Hazardous Communication plan, including inventorying all hazardous chemicals and objects in 36 buildings.» Took part in ARAMARK’s vigorous Director training program.