AeroLeads people directory · profile
Scott King Email & Phone Number
VP of Customer Success
at
Matilda Cloud
1 work email found
@cyxtera.com
6 phones found area 940, 650, 415, and 214
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Scott King? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Scott King is listed as VP of Customer Success at Matilda Cloud, based in Denton, Texas, United States. AeroLeads shows a work email signal at cyxtera.com, phone signal with area code 940, 650, 415, 214, and a matched LinkedIn profile for Scott King.
Scott King previously worked as VP, Federal Operations at Worlds and VP, Shared Services and Customer Support at Cyxtera Technologies. Scott King studied at North Lake College.
Company email context
Email format at Matilda Cloud
This section adds company-level context without repeating Scott King's masked contact details.
{first}.{last}@cyxtera.com
86% confidence
AeroLeads found 1 current-domain work email signal for Scott King. Compare company email patterns before reaching out.
Profile bio
About Scott King
Technology executive with a broad range of experience managing large global teams, responsible for all aspects of information technology, Cloud Infrastructure (Azure and AWS), Customer Support, Project Management and Operations. Highly experienced managing small and large teams in multiple geographic locations, supporting 100,000+ servers, millions of VM's, warehouse and inventory management, implementation, change management, call centers, network and server support organizations.I excel in turnaround situations. Proven track record of significantly improving the organizations by streamlining processes, improving tools and eliminating unnecessary tasks. I have consistently improved the customer experience while reducing cost to deliver.My management style focuses on employee development, customer service, KPI's (Key Performance Indicators) and repeatable process. This method allows the organization to deliver world class customer service, while controlling costs and keeping employee satisfaction high. My golden rule for customer service - Measure what is important to your customers, build a metric baseline and then develop an improvement plan based on measurable goals. Employees respond well to targets that they can see every day. By giving your team a finish line they can see, everyone pushes harder and achieves more.My golden rule for budgets - Cost vs. benefit. Will this expense reduce risk, improve satisfaction or provide other benefits that is worth the cost. If the expense doesn't make the company better, then it should be eliminated.My golden rule for metrics - If the metric doesn't get someone out of their chair or cause an action, then the metric is simply noise and should be eliminated. My strengths include:- Building customer focused teams- Developing organizational baselines- Defining metrics to efficiently manage each team and business unit- Identifying inefficiencies within an organization and finding more efficient methods- Identifying opportunities to reduce cost- Implementing policy, process and procedures to improve efficiency and effectiveness wherever possible- Budget Management- Problem Management- Project Management
Listed skills include Data Center, Cloud Computing, Disaster Recovery, Saas, and 47 others.
Current workplace
Scott King's current company
Company context helps verify the profile and gives searchers a useful next step.
17 roles · 32 years
Scott King work experience
A career timeline built from the work history available for this profile.
Vp, Federal Operations
CurrentFederal Operations for military deployment.ResponsibilitiesPhysical infrastructure Worlds applications operations and supportWrite policies and process - Incident and Change ManagementWork with peers to:Define application and use case requirements for application enhancementsImplement a new ticket systemCompany compliance for requires certifications
Aug 2024 - Present
Vp, Shared Services And Customer Support
Manage Customer Support, Service Delivery (Implementation) and Operations teams.Built out a geographically dispersed NOC to support the Cyxtera product line. Improved the customer experience while reducing costs.Responsibilities:Share Services P&LCustomer SupportNOCNetwork OperationsNetwork EngineeringSecurity Operations / SOCImplementation Enterprise.
Oct 2021 - Feb 2024
Cio / Vp, Information Technology (It)
Establish the vision and strategy for all IT / Operations initiatives. Dramatically improve operational execution to meaningfully improve the customer experience and drive gains in efficiency and effectiveness in all functional areas of responsibility. Ensure that Ziosk is able to consistently meet our regulatory requirements. Create a scalable.
Jan 2019 - Mar 2021
Vp, Information Technology (It), Cloud Data Centers And Operations
Managed Joyent's IT, Customer Support, Help Desk, Cloud Operations and Data Center Operations teams. Built out infrastructure for Joyent’s Public Cloud and Samsung’s mobile applications that support 300+ million devices. Accomplishments - Built new DC power & space reporting that allowed the team to determine how cost effective each data center is.- I.
Dec 2017 - Jun 2018
Senior Director, Global Data Center Strategy, Operations And Project Management
Manage Operations for all VMWare IT and R&D data centers around the globe. Set the overall data center strategy for VMWare and managed the company wide data center budget. Managed day to day operations, new site build outs, site consolidations and closures. Managed the PMO team for all build projects. Provided Customer Support for dozens of business units.
May 2015 - Dec 2017
Senior Director, Vcloud Air Customer Care, Operations, And Project Management
Built a new global operations organization for VMware’s new external cloud platform, vCloud Air. This organization started with zero revenue, zero employees, and no support systems. The team has grown to 12 locations, in 5 countries, supporting thousands of customers and VM’s.- Wrote the initial policies and processes for incident, change and problem.
Aug 2012 - May 2015
Vp, Information Technology (It) & Data Center Operations
SaaS (Software as a Service) providerManaged: (75 Employees)Responsibilities:- Azure Cloud- Enterprise IT Services- Corp Data Centers - DC Ops & Facilities- Network Services (NOC, Operations & Engineering)- Off Shore India (IT, Server Support and Operations)- Telephone Systems- Monitoring- Cloud Services Infrastructure- Release, Change & Problem.
Dec 2010 - Aug 2012
Vp, Information Technology (It), Customer Care, Data Center Operations And Project Management
Left position as part of acquisitionDedicated Hosing / Managed Hosting / ColoManaged: (250 Employees)- Created a new organizational structure for Data Center Operations that reduced costs by $1.200,000 annually. - Re-purposed cost savings to fund new projects to increase efficiency and effective in multiple areas of operations. - Implemented new policies.
Dec 2007 - Nov 2010
Director, Customer Care (Customer Support, Project Management And Data Center)
Data Return
Managed HostingManaged: (106 Employees)- Customer Support - Managed Hosting Call Center- Virtual Hosting (VMware Platform)- Microsoft Server Support- Unix/Linux Server Support- Database MS SQL and Oracle- Network Support- Change Management- Project Management- 3 Data Center’s (Dallas, San Francisco and London)- During my time running the support.
Dec 2004 - Dec 2007
Sr. Manager, Support Services (Customer Support And Data Center)
Data Return
Managed HostingManaged (106 employees)- Managed Hosting Call Center- Microsoft Server Support- Unix/Linux Server Support- Database MS SQL and Oracle- Network Support- Change Management- 3 Data Center’s (Dallas, San Francisco and London)- Worked with the leaders of the other business units, to create cross organizational processes to improve business.
Jun 2004 - Dec 2004
Quality Assurance Manager
Data Return
In this role I was used as a jack of all trades manager. I was assigned multiple responsibilities as needed by the executive team. - DC Turnaround - I ran an 11 month project to clean up and organize our San Francisco, CA Data Center. This project spanned multiple job roles at Data Return. The project included physical cleanup of the facility, reorganizing.
Jan 2004 - Jun 2004
Manager, Customer Support
Data Return
Managed: (52 Employees)- 5 support teams at different times as needed by my Director. Technologies included Microsoft Server O/S platforms, Microsoft applications, Linux and Solaris. - I was assigned to each support team in a rotation to implement standard processes, fix employee and team issues. After the team issues were resolved, I was re-assigned to.
Aug 2002 - Jan 2004
Technical Account Manager
Data Return
- Managed 8 customer accounts with 3.3 Million in annual reoccurring revenue.- Responsible for all non-sales account management including implementation of new systems or solutions and all on going operational issues.- Primary customer contact for account management issues and an escalation point for any issue that was not resolved or handled properly.
Nov 2000 - Aug 2002
Server Support Engineer
Data Return
Provided server support for just about every product our customers could put on a web or application server.
Nov 1999 - Nov 2000
Microsoft Backoffice Support Engineer
Provided technical support for Microsoft IIS and Server Extensions.
Dec 1997 - Nov 1999
Police Officer
Lewisville Police Department
1994 - Nov 1997
2 education records
Scott King education
Education record
North Lake College
Education record
North Garland High School
FAQ
Frequently asked questions about Scott King
Quick answers generated from the profile data available on this page.
What company does Scott King work for?
Scott King works for Matilda Cloud.
What is Scott King's role at Matilda Cloud?
Scott King is listed as VP of Customer Success at Matilda Cloud.
What is Scott King's email address?
AeroLeads has found 1 work email signal at @cyxtera.com for Scott King at Matilda Cloud.
What is Scott King's phone number?
AeroLeads has found 6 phone signal(s) with area code 940, 650, 415, 214 for Scott King at Matilda Cloud.
Where is Scott King based?
Scott King is based in Denton, Texas, United States while working with Matilda Cloud.
What companies has Scott King worked for?
Scott King has worked for Matilda Cloud, Worlds, Cyxtera Technologies, Ziosk, and Joyent.
How can I contact Scott King?
You can use AeroLeads to view verified contact signals for Scott King at Matilda Cloud, including work email, phone, and LinkedIn data when available.
What schools did Scott King attend?
Scott King studied at North Lake College.
What skills is Scott King known for?
Scott King is listed with skills including Data Center, Cloud Computing, Disaster Recovery, Saas, Vmware, Management, Itil, and Vendor Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial