Scott Owen Email & Phone Number

Brisbane, Queensland, Au

Melbourne, Victoria, Au

Melbourne, Victoria, Au

Directly appointed to the role of Senior Manager for the combined Tabcorp and Tatts Group, following the successful merger in December 2017. The position will focus on formulating infrastructure & cloud strategy to support the integration and transformation of the business.

Santa Monica, California, Us

My focus is on simplifying blockchain technology while diving into the technicalities. I concentrate on how technology can improve business, with inherent security, transparency and integrity.

Docklands, Victoria, Au

Lead a team of Infrastructure Architects to identify, evaluate and select new technologies that contribute significant business value and advance the organisation. Build supporting documentation including business cases, cost models and roadmaps, formulating product and platform strategy that aligns with business goals and objectives. Accomplishments - Developed storage consolidation strategy to rationalise from seventeen (17) unique storage systems six (6). Decreased complexity and cost, while improving operational efficiency- Devised a unified communication and contact centre technology strategy, which catered for a diverse range of simple and complex requirements - Built a network and communications strategy for group data centres and offices utilising non-traditional products and platforms. Requirements revolved around reduction of complexity, operational simplification and automation - Lead the Software Defined WAN and LAN proof of concepts, pilot and initial deployment. Developed supporting business case and cost model that once complete, will reduce the corporate WAN spend by 65%, while increasing bandwidth tenfold (10x) - Successfully deployed cloud connectivity to AWS, with provisions for connections to alternate providers such as Azure and Google Cloud Platform - Drove the selection, pilot and deployment of a new corporate wireless network- Research and Development of future technologies such as blockchain, distributed ledger technology, IPFS and the peer to peer systems, providing details on how they could impact the business by 2020. - Tracking projects reimagining the Gaming and the Information Technology industries

Seattle, Wa, Us

Wotif Group was acquired by Expedia Inc in late 2014. I was converted to a full time Expedia employee, but decided to pursue other opportunities. In my time at Expedia I assisted with the migration of services from Wotif Group to Expedia infrastructure.

Brisbane, Au

As the Wotif Group Infrastructure Manager, I lead a team of highly motivated IT professionals who were passionate about achieving operational excellence and supporting a dynamic digital business. Responsibilities included strategic planning, infrastructure projects and day to day operations of all group Infrastructure and corporate back office services.Achievements - Rebuilt data centre networks to support a highly available application architecture, moving to a best of breed network solution- Adopted hyper-converged infrastructure, reducing infrastructure costs while improving performance and availability - Removed infrastructure bottlenecks and reduced complexity- Deployed advanced contact centre functions such as web chat and onmi-channel capabilities - Improved internal infrastructure utilisation, focus on workload and application performance, monitoring and alerting- Redefined group security model, improved insights and visibility - Deployed a range of applications to public cloud (AWS) - Built VPN and cloud connections between internal networks and AWS- Improved internal IT support response times- Introduced Kanban/Agility principals to infrastructure team- Reshaped infrastructure ops reporting and visibility

Brisbane, Au

Following a successful 12 months at Wotif.com as Senior Network Engineer, I was promoted to Network Manager to continue the growth of our insourced network and communications team. In this role, I maintained a hands-on approach, took on more business-critical functions and created the tools and process to both grow, and support the networking infrastructure.Achievements - Built a network and communications team, hired key engineering/support staff and developed process for both new projects and support responsibilities- Deployed Cisco Unified Communications (UC) platform including contact centre to eight (8) global offices- Implemented QoS enabled global MPLS/VPLS services to support UC- Rolled out new network infrastructure to group sites globally - Negotiated contracts with carriers in all regions, reducing telephony costs by up to 60%- Deployed SIP Trunking services and reengineered 1300/1800 and Global 0800 number routing-Designed and deployed significant architectural network routing changes, and moved to open routing protocols

Brisbane, Au

Responsible for design, build, implementation and day to day operations of the Wotif Group core network and communications infrastructure. Achievements- Migration of Wotif Group site traffic from hosted services to co-location facilities - Built and deployed two new data centre networks (Brisbane and Sydney)- Implementation of new Wotif Group Unified Communications platform, including Contact Centre- Relocation of Wotif Group Head Office Brisbane. Deployed new switching/routing infrastructure- Deployed new network monitoring systems- Roll out of new carrier dark fibre services to Australian DCs and office locationsResponsibilities- Day to Day Network operations- Vendor selection and technical product analysis - Design diagrams and documentation - Network security, firewall design and implementation- Monitoring and capacity planning to ensure infrastructure meets future demands- Collaborating with Sys Admin, DBAs and Developers towards the Wotif release schedule- Participating in lightweight change control process - Working with internal audit team to meet PCI/DSS compliance requirements

TTG was a technology solutions provider operating in the networking and communications vertical, helping small to medium-sized business migrate to new technologies such as IP telephony and cloud services. As a Solution Architect, I was responsible for all interactions with the customer, including pre-sales engineering, project management, deployment services and post-sales support. This role required both technical and non-technical skills to achieve a suitable business outcome.

Brisbane, Queensland, Au

Griffith University provided me with various opportunities from computer support to network operations. I received numerous promotions and switched teams frequently, which allowed me to gain valuable knowledge and expertise in large-scale IT management, design and services. Achievements- Building Network Upgrade. Project to upgrade all campus networks from 10Mbps to 100Mbps to the desktop (2 years)- Data Centre switch upgrade. Worked to deploy 1Gbps switches into GU data centres- Desktop upgrades. Worked in teams to complete bulk desktop workstation upgrades- Computer lab support. Worked with team to build and deploy computer lab images to 1000s of computers across Griffith University

Organisational Leadership

Cert Iv, Workplace Training And Assessment

Bachelor, Information Technology