Lead team develop and direct new business programs throughout the Coast Guard Exchange System (CGX), e.g. CGX Supplies (CGX Sales to APF Entities), Services, vending operations and New Retail Outlets etc. Administering, evaluate and analyze plans, policies and procedures for new businesses program operational goals including sales, profitability, return-on investment, personnel costs, cash flow, inventory, expenses and productivity. Interpret applicable laws, directives and regulations relating… Show more Lead team develop and direct new business programs throughout the Coast Guard Exchange System (CGX), e.g. CGX Supplies (CGX Sales to APF Entities), Services, vending operations and New Retail Outlets etc. Administering, evaluate and analyze plans, policies and procedures for new businesses program operational goals including sales, profitability, return-on investment, personnel costs, cash flow, inventory, expenses and productivity. Interpret applicable laws, directives and regulations relating to CGX Supply Program, nonappropriated funds, vending, and specialty services. Developed comprehensive analytics for Coast Guard Exchange Rewards Program, uniform distribution program and marketing initiatives and implemented personalized marketing program base on consumer buying habits.• Directly responsible for over $18,850,000 revenue enterprise wide annually. Developed and managed $1.5M annual capital improvement budget for business development expansion. Implemented and directed novel micro market strategy with annual income of $7.5M. Working with Coast Guard Commands and Randolph-Sheppard Act State Licensing Agencies to rapidly expand micromarkets into multiple markets with continued expansion.• Rolled out over 30 Homeland Blend and Brew Coffee operations.• CGX representative of the Coast Guard Uniform Distribution System Modernization working group to transition fleetwide uniform distribution from appropriated funded warehouse to the CGX, saving the Coast $2.5M in reoccurring appropriated costs while increasing CGX revenue over $5M annual with no additional cost to Coast Guard members.• Created near real time reporting tools for multiple aspects of Coast Guard Exchange operations using R, Excel, SQL, CognosCubes and PowerBI. Developed novel customer analytics, statistical analysis, to develop targeted marketing strategies and marketing and store operations key performance indicators. Show less

Human Resources Information System Consultant, Coast Guard Community Services Command, Chesapeake, VA May 2017 – PresentDevelop and maintain comprehensive metrics, data analysis and business analytics across the Community Services Command Enterprise (1,500 personnel, 62 Coast Guard Exchanges (Retail), 10 Child Development Centers, and Morale Welfare and Recreation Program.) and facilitate data driven decision making by senior executives.• Developed PowerBI Dashboards to provide… Show more Human Resources Information System Consultant, Coast Guard Community Services Command, Chesapeake, VA May 2017 – PresentDevelop and maintain comprehensive metrics, data analysis and business analytics across the Community Services Command Enterprise (1,500 personnel, 62 Coast Guard Exchanges (Retail), 10 Child Development Centers, and Morale Welfare and Recreation Program.) and facilitate data driven decision making by senior executives.• Developed PowerBI Dashboards to provide analysis of Human Resources, Reail and ECommerce status and performance using Excel, SQL, APIs, PowerQuery, R and Python to extract and manipulate data from ADP Workforce Now, Mi9 Retail and CS Cart.• Co-Chaired ECommerce Strategic Action Team to develop Strategic Plan for the significant expansion of the Coast Guard Exchange ECommerce Program. Analyzed and modeled fulfillment options, staffing, product assortment to develop scenario specific long-term Profit/Loss statements to determine best strategies.• Developed 30 hours of hands on Excel Training from Basic Excel to Advanced and Large Data Set evaluation. Show less

Selected for special assignment to lead a service wide modernization initiative. This massive change management program consolidated support functions from operational commands, centralized functions of more than 100 billets from 14 major commands with 60 sub-units to support financial, procurement and property accountability activities and properly executed more than $65 million per year of the Coast Guard’s budget. • Developed objectives, deployment strategies, project plan, and worked… Show more Selected for special assignment to lead a service wide modernization initiative. This massive change management program consolidated support functions from operational commands, centralized functions of more than 100 billets from 14 major commands with 60 sub-units to support financial, procurement and property accountability activities and properly executed more than $65 million per year of the Coast Guard’s budget. • Developed objectives, deployment strategies, project plan, and worked with senior leadership to promote organizational change to transition over 100,000 transactions for $65 million per year and accountability of over $200 million of property to regional support model.• Developed streamlined standard processes while maximizing internal controls increasing audit compliance by over 100%. Show less

Led the Coast Guards largest school with an annual budget of over $8 million, 19 fulltime instructors and 150 part-time instructors providing 65 weeks of instruction including resident, exportable and international incident management and preparedness training per year, for over 1500 students per year.• Responsible for using the Coast Guard’s human performance technology system to analyze, design, update and evaluate the curriculum for 22 Coast Guard courses including resident courses, on… Show more Led the Coast Guards largest school with an annual budget of over $8 million, 19 fulltime instructors and 150 part-time instructors providing 65 weeks of instruction including resident, exportable and international incident management and preparedness training per year, for over 1500 students per year.• Responsible for using the Coast Guard’s human performance technology system to analyze, design, update and evaluate the curriculum for 22 Coast Guard courses including resident courses, on the job training and advance distributed learning.• Lead teams to help develop Coast Guard wide incident management doctrine, policies, tactics, techniques and procedures, including the establishment of the Coast Guard’s deployable incident management team.• Developed robust international training course to prepare the Brazilian Government for the 2014 World Cup and 2016 Olympics. Show less

Managed the integration of all the public service organization and private stakeholders for planning/preparedness in the event of manmade or natural disasters throughout Central California, including the Ports of Los Angeles/Long Beach and Hueneme.• Exercise director for several of the ports largest Port Security and Oil Spill response exercises ever conducted with budgets in excess of $1 million dollars, participation of over 35 local, state, federal and private agencies including… Show more Managed the integration of all the public service organization and private stakeholders for planning/preparedness in the event of manmade or natural disasters throughout Central California, including the Ports of Los Angeles/Long Beach and Hueneme.• Exercise director for several of the ports largest Port Security and Oil Spill response exercises ever conducted with budgets in excess of $1 million dollars, participation of over 35 local, state, federal and private agencies including participation by the Governor of California.• Managed $215 million dollars of Port Security Grants, Chaired the Committees to prioritize projects, and oversaw the grant’s Fiduciary Agent.• Managed over 25 incidents including tsunamis, mid-air collisions, oil spills and high profile boat collisions overseeing and integrating dozens of public and private agencies. Show less

Chemistry Course/Lab Director responsible for development and management of General and Organic Chemistry Curriculum used by a staff of 7 instructors for over 250 students per semester.• Supervised natural product synthesis research for 8 undergraduate research students, presenting findings at the American Chemical Society.• Director of the summer Coastal Sail Training Program, a floating leadership laboratory providing the cadets with practical application of Organizational Behavior… Show more Chemistry Course/Lab Director responsible for development and management of General and Organic Chemistry Curriculum used by a staff of 7 instructors for over 250 students per semester.• Supervised natural product synthesis research for 8 undergraduate research students, presenting findings at the American Chemical Society.• Director of the summer Coastal Sail Training Program, a floating leadership laboratory providing the cadets with practical application of Organizational Behavior, leadership and management principles as well as nautical science and seamanship for 125 cadets each summer. Show less