Scott Penrod Email and Phone Number

A diverse 471 room hotel in the Seaport district of Boston•Evaluate property crisis management to ensure proper procedures for total hotel•Oversee total department budgets and staffing •Manage all Capital Projects related to the safety and security of the hotel. Projects include multi-level ventures.•Administer all general liability / vehicles claims•Administer all worker’s compensation claims•Ensure all OSHA standards pertaining to the hotel are met•Update training for all hotel staff to include: Hazard Communication, OSHA, First Aid, CPR, TIPS•Conduct investigations of any incident reported in the area of safety or security•Review all reports, case dispositions and follow up as necessary•Serve as chairman of the hotel’s Emergency Command Staff•Chair of the hotel Crisis Team. Responsible for coordinating and training all departments on emergency procedures.• Leader of the training team responsible for the coordination and training of a 15 person team• Chair of the Accident Prevention Committee•Update and implement hotel loss prevention policies and procedures•Reevaluate any actual or potential safety issues with regard to guest needs and employee needs•Act as a property liaison between the hotel and the local, state and federal agencies•Responsible for the operations of multiple departments: Housekeeping, Laundry, Health Club, Loss Prevention, Shipping & Receiving and Transportation - including managing the successful execution and compliance of all Marriott’s Operating and Loss Prevention Standards•Effectively managed a diverse 72-person staff including one manager and two supervisors. •Assisted in developing and managing the department’s annual operating budgets including capital expenditures•Assisted in the planning of a hotel renovation including Life Safety Systems guestrooms, ballroom space and parking lot.