* Develop. document, and communicate project definitions and client requirements with consultants, contractors, end-users, and vendors* Mentor and support other developers and field analysts* Design, develop, test, deploy, and document integrated software solutions for ClearAlan products and projects* Design, develop, and enforce company policies for software development implementations and processes

* Design, development and delivery of control systems programming and DSP system programming; including related documentation and modification of systems and related programming to meet specified client functionality. This includes:- Programming and commissioning systems using Crestron and Extron control appliances with full integration with Biamp, QSC, and Shure DSP systems- Develop C# frameworks for integrating the entire AV system, with custom structured logging and automated test suites- Built flexible Vue-based progressive web application to run on Crestron touchpanels or any commercial off the shelf tablet- Configuration and commissioning Extreme Networks and Cisco products for networked AV, including for large deployments involving one or more of Dante, NDI, SDVOE, Q-Lan, and various other AV control protocols all on the same facility-wide network- Lead workshops with client stakeholders in advance of installation and commissioning to create a GUI and user experience that met unique needs for the client- Hold training sessions to show end-users and onsite technical staff how to use the AV system* Write training and operation manuals for AV systems* Responsible for programming and commissioning all AV projects in BC region and assistance for programming projects across Canaada when needed* Service existing client sites, identifying physical issues, programming bugs, and network configuration issues. Currently the go-to person for troubleshooting networking issues within the Western offices of the company* Assist Account Managers with RFP and Bid process to ensure bids met technical requirements, and provide technical expertise when meeting with clients during the entire sales process as needed* Review of new projects to identify potential issues with programming, AVoIP networking, coordination with other trades, power and heating requirements, potential cost overruns, and compliance with applicable standards and contract requirements.

* Control systems programming primarily for Crestron Processors using Simpl Windows, Simpl+, and Simpl#. Systems included but not limited to: video conferencing, presentation theatres, classrooms, restaurants, bars, huddle rooms, Teams Rooms, Zoom Rooms, and board rooms.* Worked to introduce various systems to help the programming department better hit labour targets, including using Git for version control, writing a programmer's style guide and best practices document for the department, standardizing join numbers, and more* Wrote system user guides in clear and consistent language for the end users with often limited technical proficiency* Documented installed systems during commissioning for service department use.* Hosted training sessions for end-user on installed systems* Managed client expectations about capabilities of a system and potential points of failure

Performed work in technical and customer service roles providing corporate clients with full-service audio-visual solutions. Responsibilities included:* Set-up and take-down of staging, lighting, video, and audio equipment in accordance with industry regulations and best practices.* Meet with clients before the event to make sure their needs are being met and confirming event requirements, acommodating changes as necessary.* Operating meetings and events* Providing conference internet services

Responsible for the maintenance of, development for, and improvements of all technical aspects of the radio station.* Kept the radio station online in compliance with CRTC Broadcast License with an estimated 99% uptime for on-air broadcasting.* Creatively solved problems with a limited IT budget, providing solutions comparable to that of the industry standard at up to an 80% cost reduction* Delivering technical support for over 50 radio show hosts and approximately 20 CiTR staff who posses mostly limited technical proficiencies* Patched and implemented bug fixes for CiTR's custom applications used for archiving audio, creating podcast audio, interfacing with radio automation software, and automating file transfers.* Built a robust, virtualized system to read and broadcast any number of local Livewire AoIP signals over standard internet radio streams with 100% uptime outside of power outages, providing increased flexibility with deploying temporary streams, and reducing complexity in performing maintenance on connected systems.* Developed software for DJland, an open source radio station management project maintained by CiTR. Completed re-factorization of DJLand legacy frontend code to fully utilize a newer RESTful API using the Laravel Framework