Scott Pleavin Email and Phone Number
Scott Pleavin work email
- Valid
Scott Pleavin personal email
Glue·Guy [gloo gī]nounAn individual who unites a team into a cohesive unit; a dependable and energizing team player. "He takes pride in doing all the little things that often go unnoticed: He's our glue guy." I love working in teams and nurturing relationships. My mission is to bring positive energy wherever I go, leaving whatever I touch better than when I found it.After the better part of a decade in the environmental industry, I decided to turn the page, return to school, and write a new story. I'm a recent graduate of SAIT's Business Administration diploma program, where I majored in marketing. Empathy, attention to detail, and a customer-orientated mindset are some personal characteristics that propelled me toward marketing—I can put myself in the shoes of others to understand their problems and provide solutions. That's how I make a difference.I have an affinity for communication and collaboration, and I'm happiest when working alongside others who are passionate, innovative, and seek continuous improvement. It's important to take our work seriously but not ourselves. Let's work hard, build beautiful things, and have some fun along the way.Outside work and school, I volunteer at The Calgary Tennis Club, serving (pun intended) on its board of directors. Of course, I enjoy my time on the courts and the patio as well.
Tennis Alberta
View- Website:
- tennisalberta.com
- Employees:
- 5
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Communications SpecialistTennis Alberta Mar 2024 - Present -
On-Ice OfficialHockey Alberta Sep 2019 - PresentGreater Calgary Metropolitan Area• Officiates Minor and Junior hockey in Calgary's central zone up to U18 AAA and Jr. B. levels, respectively• Selected to participate in international tournaments and championships, including WickFest and the Circle K Classic -
Customer Onboarding/Kyc AnalystNeo Financial Apr 2023 - Jan 2024Calgary, Alberta, Canada• Handled 50+ daily customer interactions via calls, email, and chat, providing friendly, personalized service for heightened satisfaction• Achieved recognition as a top within the first month of hire, highlighting a commitment to delivering outstanding customer service• Built expert, dynamic knowledge of all company products and services to answer customer questions quickly and increase upsells• Maintained meticulous daily recordings and documentation of issues and resolutions, providing valuable insights to management for operational enhancements• Resolved customer complaints and escalations, conducting research and implementing ad hoc solutions when necessary• Recommended improvements to company processes to increase efficiency and user experience• Selected to test and play key role in new product testing and roll out -
Nesting Expert (Training Instructor)Neo Financial Mar 2023 - Apr 2023Calgary, Alberta, Canada• Trained, coached, and mentored 30+ new customer service agents• Developed educational content to enable customer success and minimize handling time• Assessed training needs through surveys, interviews, and management consultations• Provided ongoing feedback and support during and after training -
Customer Experience SpecialistNeo Financial Jan 2023 - Mar 2023Calgary, Alberta, Canada• Handled 50+ daily customer interactions via calls, email, and chat, providing friendly, personalized service for heightened satisfaction• Achieved recognition as a top within the first month of hire, highlighting a commitment to delivering outstanding customer service• Built expert, dynamic knowledge of all company products and services to answer customer questions quickly and increase upsells• Maintained meticulous daily recordings and documentation of issues and resolutions, providing valuable insights to management• Resolved customer complaints and escalations, conducting research and implementing ad hoc solutions when necessary• Recommended improvements to company processes to increase efficiency and user experience• Selected to test and play key role in new product testing and roll out -
Senior Data AnalystAmg Environmental Inc. Aug 2018 - Sep 2019Barrie, Ontario• Provided day-to-day oversight for numerous projects, some being multi-million dollar accounts• Coordinated with engineering consultants, government officials, and other stakeholders to ensure defined success metrics were met• Reported on findings using data visualization software to present meaningful insights• Interpreted and synthesized significant findings into technical reports and presentations• Normalized and standardized data to the clients' liking, working with programmers to refine ETL methods and automation processes• Created and maintained spreadsheets and dashboards to consolidate data and summarize KPIs for senior management• Developed GIS maps based on civil infrastructure to assist with asset visualization• Served as a member of the company's Joint Health and Safety Committee, where I helped develop company programs, procedures, and policies -
Data AnalystAmg Environmental Inc. Apr 2016 - Aug 2018Barrie, Ontario• Used SCADA system to analyze and interpret real-time environmental data at 200+ monitoring locations belonging to multiple projects•Monitored incoming data, following QA/QC processes to ensure data integrity and completing diagnostic analysis to explain anomalies• Scheduled and directed technicians to carry out maintenance, calibrations, and alarm responses, verifying the equipment’s optimal performance• Scrubbed datasets prior to formal analyses; eliminating duplicates, anomalies, and gaps to avoid distortion and misinterpretation• Worked as a part of a team to evaluate and analyze key data that would shape future business strategies -
Field TechnicianAmg Environmental Inc. Jan 2014 - Apr 2016Barrie, Ontario, Canada• Investigated potential monitoring locations to evaluate accessibility, suitability, and to identify safety hazards; coordinated with clients, management, and analysts to ensure project deliverables were met• Led teams of technicians working on new, momentous projects as operations expanded throughout Eastern Canada, travelling as far as Halifax to represent the company• Provided training and mentorship to co-op students and junior field technicians -
Environmental Field Technician (Co-Op)Amg Environmental Inc. Dec 2012 - Dec 2013Barrie, Ontario• Assembled and tested electronic instrumentation prior to its field deployment• Installed and ensured proper function of monitoring instrumentation, including flow meters, rain gauges, and water quality samplers• Responded to alarms to diagnose malfunctioning equipment or verify anomalous data• Completed preventative maintenance, regular sensor calibrations, and alarm tests to ensure the equipment's reliability and accuracy -
On-Ice OfficialOntario Minor Hockey Association Sep 2006 - Aug 2019Ontario, Canada
Scott Pleavin Education Details
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Gpa: 3.96/4.00 -
Environmental Technology
Frequently Asked Questions about Scott Pleavin
What company does Scott Pleavin work for?
Scott Pleavin works for Tennis Alberta
What is Scott Pleavin's role at the current company?
Scott Pleavin's current role is Marketing Man | Word Wizard | Glue Guy.
What is Scott Pleavin's email address?
Scott Pleavin's email address is sc****@****ial.com
What schools did Scott Pleavin attend?
Scott Pleavin attended Southern Alberta Institute Of Technology (Sait), Georgian College.
Who are Scott Pleavin's colleagues?
Scott Pleavin's colleagues are Brendan Smith, Colin Latchford.
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Scott Pleavin
Calgary, Ab -
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