Scott Pompeo Email & Phone Number

Dallas/Fort Worth Area

Meet with clients both in-person and virtually to define solution dependencies and transform business practices in accordance with software design.Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiencyConduct application demonstration and discovery sessions to refine business and technical software requirements after contract execution.Anticipate and raise project, business, and technical issues to the appropriate resources and actively participate in their resolution.Work directly with third party vendors to resolve integration and design issues with various external systems. Work closely with Development, Configuration, and PM resources to resolve complex technical issues related to ongoing projects.Provide technical support to dedicated Support resources to upgrade and troubleshoot systems and environments as needed.Share guidance, knowledge, skills, and experiences with team members, provide technical leadership, and update internally-maintained knowledge repository.Provide supplemental technical support when the primary responsible individuals are not available. Audit client environments and oversee the launch of Alkami products and solutions.Create and manage documentation and toolsets for the scalability of the Technical Consulting organization.

6400 International Parkway Plano, Tx

Worked directly with customers to listen to their day to day issues and help provide solutions within our browser based lending applicationWorked with Project Managers to craft requirements, schedule development resources, and plan out months of developmentActed as Scrum Master including leading Sprint Planning Meetings, Grooming Sessions, and Daily StandupsActed as Lead Developer for team of four developers, training new developers on our lending application, how to break down requirements into coding steps, and lead code review sessions.Utilized JIRA and SalesForce to create and update defects and stories as part of developmentUtilized Javascript, Java, and SQL to develop new requirements and correct defectsResolved issues when converting application from MS SQL to OracleDeveloped new features using Angular JS and JSONUtilized Soap UI v1.9 to interact with third party vendors through Web ServicesLed Documentation effort to create and update documentation effort for User GuidesLed revamped training effort to provide real life examples to new developers, led training of 10 new developers, and a separate international virtual training effort.

1500 Greenville Ave

Worked with clients including traveling to customer site to discuss their needs, and provide solutions through our browser based lending application to resolve their largest pain points.Acted as Scrum Master & Lead Developer, leading team of six developers in developing new features and resolving defects.Responsible for planning out months of development, estimating development time, and breaking down requirements with a technical design for newer developers to followDeveloped in Javascript, Java, JSON, XML, ASP.NET, and SQL to create new features and correct legacy defects within Lending applicationDeveloped in C# to correct defects with ARGO internal development toolUsed Soap UI v1.7 to create new integration to third party vendor Web ServiceTook initiative to create onboarding procedures to help get new developers up to speed faster, and created training classes for advanced programming techniques & Lending terminology

Rockwall, Tx

Responsible for the inspection and repair of a variety of phones and Windows Mobile devices.

Developed program to evaluate and identify issues with SCSI hard drives. Organized and created digital backup for technical manuals

Responsible for administrative activities across multiple departments. Gathered and compiled sales data; built a report to show sales by department/division. Developed excel program to collect sales data from multiple location and consolidate

Responsible for upkeep and maintenance of computer systems; created website. Assisted employees with cell phone and blackberry technologies