•Created a human resources structure and team to lead HR programs and services for over 300 staff and subcontractors and responsible for leading the entire HR function while providing strategic HR leadership to four offices located in four provinces.•Function as the HR Leader and strategic business partner by aligning talent strategies with business strategies to drive a culture of performance and operational excellence.•Provide leadership to the Sr. Management team in the areas of operational alignment, performance management, coaching, employee development, compensation strategy; including the development of performance based compensation practices.•Develop and lead the HR business plan and next-generation Talent Management Strategy with the Sr. Leadership team. Developed a social media outreach strategy in support of talent practices and the overall Talent Management Strategy for purposes of enhancing Fleetway’s online presence. •Talent Acquisition leadership and direction has resulted in a 25% reduction in time to hire rate and a nine year offer acceptance rate average of 98%.•Led the organizational change plan based, based on ADKAR principles, for the new corporate performance development system. Engaged with key stakeholders to ensure a successful rollout occurred and the desired change outcomes were realized.•Development, implementation and alignment of a company values based employee rewards and recognition program, an engineering mentoring pilot program and a professional development lunch and learn series for purposes of improving survey target areas, enhancing organizational communication and maintain leading edge retention metrics.•Led the development of Fleetway's employment branding initiative and subsequent collateral and website redesign with a focus on a Total Rewards strategy.•Developed a comprehensive onboarding program for the purposes of driving Fleetway’s talent management strategy and minimizing first year turnover rates.

Responsible for the strategic human resource management of a group of 14 HR professionals that provides support and guidance to an employee base of over 2400.Directed talent management, professional development and succession planning activities. Built business partnerships across all lines of business while managing the strategic direction of the human resources function; including responsibility for employee relations, recruiting, payroll and benefits.Drove talent management strategies with clients for the purposes of establishing bench strength (leadership development) and effective succession planning.Effectively supported a business partner model by engaging operations leaders in change management and leadership development workshops for the purpose of establishing a culture of accountability.Led the HR department and the Halifax centre through the HR Transformation while focusing on a centralized services model to leverage as a BPO showcase.Provided leadership as the team leader for the North American project team conducting vendor analysis for the purposes of outsourcing exit interviews.Drove the strategy around workplace wellness and disability management while providing leadership to the Nova Scotia team focusing on reducing premiums, increasing employee engagement, reducing attrition and reducing rates of absenteeism.Support positive employee relations and company image by leading the response to all Human Rights investigations, mediations, civil suit litigation and WCAT hearings.Effectively led the creation and implementation of a Nova Scotia Recruiting Strategy. This involved engaging 4 sites, 8 managers through a new branding and deployment process via an employer of choice campaign.Maintained positive employee and supervisory relations via the rollout and support of a comprehensive labour relations training program.

•Provided comprehensive frontline consultant services in all aspects of human resource management to a management and employee base of over 350.•Delivered quality advice and assistance to management on all aspects of staffing; including the development of selection criteria, coordinating publicity, participating on selection committees, preparing appointment recommendations and establishing rates of pay for new employees.•Provided assistance in interpreting regulations, collective agreements, grievance handling and issues related to competitions and employment equity.•Acted as an intermediary while providing counseling to management and employees regarding promotional opportunities and contentious work related issues.•Counseled and coached management and employees in the areas of attendance management, disability case management, compensation/salary administration, Labour Standards and Human Rights.•Responsible for preparing position descriptions, organizational charts, job evaluations, classification appeals and determining employee classification and rates of pay.

•Responsible for providing general human resources services, support and guidance to a direct employee base of 500 and an overall employee base of over 1200.•Acted as a consultant and business partner to department VP’s, managers, and supervisors in the areas of Labour Standards, Human Rights and Labour Law.•Delivered effective coaching, counseling and guidance while directly supervising the HR Coordinator, HR Assistant and Receptionist.

•Managed the entire Human Resources function for a 400+ person inbound call centre including the management of the Payroll Co-ordinator and the HR Generalist.•Provided coaching/mentoring in the areas of employee relations, progressive discipline and performance/attendance management for the purposes of enhancing managerial “people practices.”