I have over 20 years experience in customer support services, and managing the technical team that provides support for users and business partners throughout the world. I am involved in solution projects and product deployments to the customer base along with delivering technical assistance and training. Prior to joining Software2, I held a Senior Technical Services role at Numecent, provided pre/post sales customer support and technical services to the Numecent customer/partner base.Specialties: Deployment, configuration and management of all Microsoft Operating systems from MS DOS to Windows 10, Windows Server 2003 to 2016/2019. Virtualisation products including VMware Workstation, vSphere/vCenter and Horizon. Microsoft Hyper-V, Citrix Virtual Desktops/Apps and Oracle VirtualBox. Numecent Cloudpaging (formally Application Jukebox), App-V and AppsStream.Configuration and management of networking environments and infrastructures at both hardware and software level. Azure services experience.MS SQL Server 7 to 2019. ASP.NET, VB.NET and C# development skills.