Scott Reschke Email & Phone Number

Lansing, Mi, Us

Lansing, Michigan, United States

• Ownership of multiple teams for internal systems and reporting.• Creation of, and maintaining, product roadmaps that align with client needs and company vision.• Setting backlog priorities and development tasks.• Daily stakeholder and SME facing meetings to facilitate enhancement requests, configuration upkeep, and defect reduction.• Developing process improvements for daily workflow to facilitate improvements to development tracking, priority setting, and communication between teams.• Coordination between teams for new product initiatives bot internal (platform development) and external facing needs.• Ticket creation and ownership for planning, scheduling, and refining. (Epics, Features, User Stories)• Defining project process and pipeline management to streamline client requests.• Client relationship ownership to help resolve client issues and define scope of requests, set timelines, and maintain the business relationship.

While the Director of Operations was out on FMLA I was tasked with handling her day-to-day duties while also:Increased project manager efficiencies by standardizing client facing reporting processes.Increased intake effectiveness by standardizing ticketing system daily tasks for project management and development teams.Increasing efficiencies in internal communications via streamlining ticketing system intake requirements.Worked with senior leadership to define, outline, and plan for future development practices including staffing and project scheduling overhauls.

Successful deployment of SAML/SSO system resulting in enhanced security configuration for the platform, modernization for security best practices, and client retention.Successful deployment of enhancements to governmental invoicing service platform resulting in meeting client retention goals.Ownership of continuous backlog prioritization for program increment goals and user stories for development.Leader of collaboration with multinational/cross-continental teams for stakeholder needs.Facilitator of client communication for discovery of product needs aligning with organizational goals.Owner of biweekly customer communication of release notes on Basecamp platform.Leader of team grooming for development of user stories to facilitate clarification to ensure accurate product development.

East Lansing, Michigan

• Business analytics specific to researching software configuration for development, troubleshooting and enhancement needs.• Working closely with established clients and key stakeholders to maintain customized applications.• Currently responsible for $1.5B tax revenue system for 3 states through custom portal and database platforms.• Data mining for client reporting needs based on scope defined parameters. • SQL, MySQL

Lansing, Michigan, United States

Implemented streamlined processes and workflows, resulting in measurable increases in operational efficiency.Successfully reduced operational costs by through budget management and resource optimization.Led and mentored a team of 55 professional software developers, fostering a high-performance culture and improving team morale.Developed and executed strategic plans that aligned with the company's goals and objectives.Oversaw the successful execution of critical projects, meeting deadlines and quality standards.Spearheaded the adoption of new technologies and tools, enhancing productivity and keeping the company competitive.Leveraged data analytics to make informed decisions and drive continuous improvements in operations.Fostered collaboration between different departments, facilitating better communication and teamwork.Established key performance indicators (KPIs) to measure operational performance and track progress towards company goals.Implemented training and development programs to enhance the skills and capabilities of the operations team.Encouraged a culture of continuous improvement, leading to ongoing enhancements in operational processes and practices.

Lansing, Michigan, United States

Lead team to align client facing product goals with company product vision.Coordinated diverse teams of technical developers, architectural developers, and artists to create roadmaps for quarterly and annual planning.Coached teams for developing personal goals aligning with development best practices.Aligned C-Suite expectations with realistic product goals.Successfully lead the launch of multiple product offerings across global distribution channels.Worked closely with B2B clients to align internal development roadmap with researched AI technologies for B2B tool creation.

Lansing, Michigan, United States

Ownership of continuous backlog prioritization for program increment goals and user stories for development.Leader of collaboration with multinational/cross-continental teams for stakeholder needs.Leader of team grooming for development of user stories relevant to both backlog, QA, and data analytics (Google Analytics) gathering.Leader of design documentation and leadership of development teams for architecture, internal systems, and general platform development.General scrum leadership responsibilities.Creation of tickets for backlog through Jira/Trello and maintaining wiki through SharePoint for documentation and artifact purposes.

East Lansing, Michigan

• Successfully grew business to be 3rd largest cyber-cafe'/LAN center in North America (60 in-house gaming systems for customer use)• Aggregated and disseminated almost a decade of data of gaming habits, demographics, and customer expenditures.• E-Sports event coordinator; monthly 100-person event coordination. Successful events for over 24 months (from inception to execution) which brought in over $100,000 in additional revenue for the business.• Multi-platform marketing management for marketing, advertising, and promotion utilizing social media, print, radio, and television marketing. • IT infrastructure management and implementation.• Network systems administrator, Linux server administration, Windows server administration.• Scheduling, human resources, monthly and annual budgeting.• SEO SEM Optimized websites to rank as first in Google search results in region for respective businesses and partners.

As the sales manager at Gateway Computers I was directly in charge of managing the sales team, scheduling the store staff, and day-to-day store managerial tasks.

Master Of Science In Administration, (Msa), Project Management, 3.98

Bachelor Of Science (B.S.), Business Administration, Management And Operations

Graduated Magna Cum Laude

Associate Of Arts - Aa, Psychology

Activities and Societies: VP of Communications at the American Marketing Association.Currently studying social psychology for marketing.

Business Administration, Management And Operations

Theatre/Theater

Theatre/Theater

Master Of Science - Ms, Clinical Mental Health, 3.96