Scott Robbins Email & Phone Number

London, Gb

London

Transformation and Organisation Effectiveness Consultant / Director – specialising in delivery of people related change initiatives including strategy/operating model development, organisation design, HR transformation, HRIS implementation and culture change.

• Led the HR/People Workstream on the ITV ’Together’ business transformation programme across ITV Studios, Media and Entertainment and Corporate Functions. • Partnered with key stakeholders, business teams and end users to initiate, design, execute, manage and measure change activities as a part of the transformation programme.• Responsible for programme management, implementing Oracle Fusion HCM, development of the HR operating model, the review and redesign of core business processes, introduction of a self service culture for end users and supporting the development of a freelancer engagement model.

London, England Metropolitan Area

•Led a review of the Success Factors implementation project and subsequent audit evaluation, producing a plan for next steps and future development.•Supported HRBP team in Org design activities

London, United Kingdom

• Responsible for leading the HR Transformation agenda across the Thomas Cook Group (16 countries / 22,000 emps), developing and delivering the Group HR Strategy (People Plan) and creating sustainable, long-term value for the company through the delivery of customer-centric, technology and values-driven, people, culture and change-related projects• Led the development and delivery of the Group HR Technology plan, with a view to digitising HR service delivery and increasing quality, efficiency and alignment globally• Led the development and implementation of a single HR platform – Success Factors (including Core HR, Recruitment, Onboarding, Performance Management and Learning) delivering improved HRMI capabilities and reporting structures to support business change • Developed organisational design and governance processes to support and maintain the new operational strategy and assess current state and future state capability and skill requirements • Managed and supported a number of large scale cross border restructures• Carried out several viability assessments including for a move to a single payroll platform and introduction of an org modeling tool• Launched an internal culture campaign to promote a ‘One Thomas Cook’ approach across the group. This was supported by the development of a new set of group wide values • Stakeholder management with other members of the global leadership team, including the Board, OD, finance, marketing and change. Ensured that we were able to articulate the case for change, that we had a clear target operating model and that our programme vision was aligned with the central business strategy• Led a global team of 8 and a virtual global HR system support and development team of 12 and mentored a number of individuals across the business

London, United Kingdom

• Partnered closely with external consultancy to lead the change workstream within a specific transformation programme based on the implementation of a new organisational strategy. This included a review of technology, processes, services and structure across the entire organisation. The role included leading a virtual team of Change Leads, business wide stakeholder management and a focus on change readiness assessment, change impact analysis, culture change, training/user adoption, support and business communications

London, United Kingdom

• Led a group-wide project aligning performance and talent management approach globally, including the implementation of the first Success Factors modules - Performance and Goals and Talent and Succession. The project included designing and agreeing consistent principles across the group and leading all aspects of system implementation from vendor selection and management, senior stakeholder engagement and consultation, to communications, system design and build, training and project reporting and tracking

• Led and supported a number of OD and change-related initiatives across the UK and Ireland business. I was also the day to day in-house lead on a structural review of operations and efficiency, delivering a full ‘as is’ analysis and a go forward strategy resulting in a reorganisation of the UK segment • Additional focus areas included introducing a new outsourced HR model, launching the Thomas Cook Academy (learning platform and brand, leading the introduction of a new company wide LMS/learning management system (Moodle based), the launch of HR Online service portal, creating an engagement programme promoting a common culture and set of behaviours following M&A activity, designing and leading engagement and development activities for the annual overseas management conference and chairing of the Culture Committee (including senior business leaders from across the business)

Maternity Cover - Contract Role• Reviewed, designed and communicated a new training framework for field operations (60 cinemas and 2200 employees) covering all aspects of induction, service strategy, sales, operations and soft skills. Developed ‘Vueniversity’, a management development centre concept, designed and launched a new performance management system for all employees and played a key role in developing a new talent management programme and new competency matrix

• Responsible for day-to-day running of the training function. My focus included team management, devising and delivering the annual training programme across 2000 stores, budgeting, scheduling, TNA and evaluating training activity and operations. I supported the development and implementation of a new field management structure and the roll out of a company wide culture change programme

London, United Kingdom

• Responsible for company rebrand in European markets, development of the overseas people strategy and development of common values across the region. I also designed and managed an internal communications and engagement programme for overseas staff.

London, United Kingdom