Scott Roberts

Scott Roberts Email and Phone Number

Strategy Consultant, Board Director, Experienced Senior Leader @ WESTCOAST EXPRESS
Scott Roberts's Location
Vancouver, British Columbia, Canada, Canada
Scott Roberts's Contact Details

Scott Roberts work email

Scott Roberts personal email

n/a
About Scott Roberts

Results-driven leader with extensive domestic and international business experience within the tourism and hospitality industries. Solid background in forging strategic partnerships and profitable business development opportunities among Indigenous communities in Canada. Entrepreneurial and well-allied to implement strategies that drive revenue and meet evolving business needs. Recognized for community development, capacity building, innovation and solid business acumen. Accomplished business consultant, communicator and trainer with consistent success impacting organizational performance, sales revenues, reputation and customer engagement.

Scott Roberts's Current Company Details
WESTCOAST EXPRESS

Westcoast Express

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Strategy Consultant, Board Director, Experienced Senior Leader
Scott Roberts Work Experience Details
  • Westcoast Express
    Operations Team Member
    Westcoast Express May 2023 - Present
    Vancouver, British Columbia, Canada
  • Scr Ventures
    Owner
    Scr Ventures Jul 2013 - Present
    Vancouver, Canada Area
    As the principal of SCR Ventures, Scott is a results driven leader with extensive domestic and international business experience in operations, P&L oversight, multi-channel product distribution and marketing involving both start-up and growth organizations. As a management consultant, he has a solid background in forging strategic partnerships and profitable business development opportunities within the tourism, hospitality and transportation industries. Recognized for community collaboration, capacity building and service delivery training and implementation. Among a variety of social enterprise and corporate businesses, Scott has worked extensively with Indigenous communities in western Canada, assisting to develop community owned tourism-related businesses with a mandate of creating sustainable local employment. Many of the cause-driven businesses he’s working with are concentrated on social and environmental well-being, which aligns with his philosophy of creating a healthy and productive environment.
  • Pioneer Community Living Association (Pcla)
    President - Board Of Directors
    Pioneer Community Living Association (Pcla) Jan 2022 - Present
    Greater Vancouver, British Columbia, Canada
    Pioneer Community Living Association (PCLA) is a non-profit mental health and substance use organization that provides a unique range of innovative rehabilitation services and a variety of housing options to persons with mild to complex mental health symptoms.Our community mental health service is dedicated to providing critical care, support, and pathways toward independent, holistic well-being.
  • Tla'Amin Management Services Lp
    Board Member - Operating Board
    Tla'Amin Management Services Lp Mar 2020 - Jun 2022
    Powell River, British Columbia, Canada
    Director - TMSLP (and member of Human Resource and Governance committee)Tla’amin Management Services LP is the business arm of the Tla’amin Nation. As a board member, I'm proud to assist TMS in conducting business, particularly in land development, forestry, aquaculture, retail, hospitality and tourism.The board is engaged in protocol agreements, joint planning, and several initiatives with neighboring jurisdictions in order to strengthen relationships and allow for collaboration on projects and initiatives aimed at bolstering economic growth within the region.
  • Community Power
    Management Consultant
    Community Power May 2020 - Oct 2021
    Vancouver, British Columbia, Canada
    Working with communities and funding partners to co-develop and implement custom energy and housing management solutions.Passionately cultivating relationships with Indigenous communities to address energy poverty and assist in building infrastructure that supports energy, housing and climate needs.
  • Indigenous Tourism Association Of Canada (Itac)
    Consultant
    Indigenous Tourism Association Of Canada (Itac) Feb 2017 - Sep 2019
    Vancouver, Canada Area
    As a management consultant with the Indigenous Tourism Association of Canada, Scott was primarily focused on business performance and strategy development among Indigenous tourism experiences, accommodation providers and community developers throughout Canada. Ongoing leadership support within these communities contributed to capacity building and the successful growth in the areas of hotel and accommodation development and the creation of tourism experience packages. Successful creation and oversight of tailored travel policies associated with ITAC and its members nationally.Development and delivery of Indigenous Tourism experiences packages among all provinces and territories in Canada that optimized revenue and third party distribution channels. Particular emphasis was focused on expanding ITAC member migration to the online sales platform of Meridian Reservations System.
  • Aboriginal Travel Services
    Vice President (Contracted)
    Aboriginal Travel Services Sep 2014 - Nov 2016
    Vancouver, Canada
    Inception development and operational oversight of Aboriginal Travel Services (ATS), a full-service travel agency focused on the business and leisure needs of companies, First Nations communities, organizations and individuals throughout Canada. Located on Coast Salish Territories in downtown Vancouver, ATS is a First Nations owned agency developed as a social enterprise that is reinvesting profits into Aboriginal communities by way of youth scholarships in tourism and hospitality.
  • Coast Hotels & Resorts
    Executive Director, Sales
    Coast Hotels & Resorts Sep 2008 - Jul 2013
    - Lead sales strategy and business development among the Coast Hotels brand in Canada.- Development of long term growth strategies among owned and franchised properties.- Ownership of supply chain management and engaging multiple departmental employees in revenue growth objectives.- Fostered strong relations with hotel General Managers to ensure sales and customer relationship management objectives were surpassed
  • Transat Holidays
    Director, Western Canada
    Transat Holidays Mar 2007 - Apr 2008
    Vancouver, Canada Area
    - Oversaw the western Canada sales and revenue development activities.- Defined strategies to grow incremental business with key online and retail distribution outlets.- Established productivity improvements resulting in staff re-engagement and a bottom line increase.
  • Gray Line West / Rocky Mountaineer Vacations
    General Manager
    Gray Line West / Rocky Mountaineer Vacations Mar 2005 - Feb 2007
    Vancouver, Canada Area
    - Managed the integration of Gray Line West operations within the Armstrong Group company.- Led a diverse employee group in operations, marketing, maintenance and product distribution- Mediated collective agreement negotiations and established team leadership and training parameters.- Developed and implemented a revised tour product offering for the local sightseeing market.
  • Air Canada
    General Manager - Product Distribution
    Air Canada Jan 2001 - Feb 2005
    Air Canada - General Manager Western Canada- Oversaw passenger sales and product distribution in five provincial offices throughout Western Canada- Designed and presented innovative market communication strategies resulting in revenue growth within the corporate community.- Developed and implemented a successful 'post SARS' Asia revenue attainment strategy- Managed team development and procedure integration initiatives among the merged CP / AC airline
  • Canadian Airlines International
    Regional / Operations Manager
    Canadian Airlines International Jan 1995 - Dec 2000
    Vancouver, Canada Area
    Regional and Operations Manager Positions, Vancouver, Toronto, Calgary

Scott Roberts Skills

Marketing Strategy Marketing Training Team Leadership Negotiation Marketing Communications Change Management Customer Retention Strategy Hotels Sales Management Business Development Tourism Leadership Business Strategy Management Event Management Performance Management Employee Engagement Six Sigma Strategic Planning Revenue Analysis Hospitality Hospitality Management Business Planning Hospitality Industry Sales Operations Sales Project Planning Yield Management Customer Satisfaction Crm Product Management Budgets Resorts Customer Service Team Building Hotel Management Account Management Direct Sales Leadership Development Trade Shows Food And Beverage New Business Development Catering Leisure Budgeting Customer Relationship Management

Scott Roberts Education Details

Frequently Asked Questions about Scott Roberts

What company does Scott Roberts work for?

Scott Roberts works for Westcoast Express

What is Scott Roberts's role at the current company?

Scott Roberts's current role is Strategy Consultant, Board Director, Experienced Senior Leader.

What is Scott Roberts's email address?

Scott Roberts's email address is s.****@****els.com

What schools did Scott Roberts attend?

Scott Roberts attended Southern Alberta Institute Of Technology (Sait).

What skills is Scott Roberts known for?

Scott Roberts has skills like Marketing Strategy, Marketing, Training, Team Leadership, Negotiation, Marketing Communications, Change Management, Customer Retention, Strategy, Hotels, Sales Management, Business Development.

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