Scott Roberts Email and Phone Number
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As a healthcare operations executive with over 15 years of experience, I am passionate about advancing patient-centered care through strategic innovation and operational excellence. My career has been dedicated to delivering high-quality healthcare solutions that align with regulatory and financial standards while addressing the evolving needs of patients, providers, and stakeholders across diverse healthcare environments. I excel in developing data-driven care models and implementing process improvements that enhance patient outcomes and satisfaction. By leveraging lean methodologies, automation, and strategic resource management, I have consistently delivered measurable results, including substantial cost savings, improved service quality, and sustainable organizational growth. Beyond operational efficiency, I bring a proven track record of aligning cross-functional teams, guiding organizations through complex transformations, and fostering cultures of continuous improvement. Whether leading population health initiatives or spearheading large-scale operational redesigns, I thrive on identifying opportunities, driving change, and achieving meaningful results that benefit patients and providers alike. Career Highlights:• Directed cross-functional teams, including over 250 professionals in operations, clinical services, and data analytics, to drive cohesive strategies and enhance performance within a workforce of 10K+ employees.• Oversaw budgets totaling up to $160M, developing and implementing cost-saving initiatives that reduced operational expenses by $750K while ensuring fiscal responsibility.• Led the training and development of 2.5K+ staff members in process improvement methodologies, data-driven decision-making, and regulatory compliance.• Spearheaded population health initiatives utilizing data analytics to identify at-risk patients at At Home Healthcare, reducing unnecessary hospitalizations by 10%.• Drove financial growth with a 9% monthly organic increase since May 2022 at A First Name Basis, expanding revenue from $22M to $39M within a year through organic and acquisition-based growth initiatives.• Led the identification, evaluation, and prioritization of technology requirements across AccentCare to align with strategic goals and maximize ROI, achieving $2.5M in OPEX and CAPEX savings.
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President, Pediatrics & Personal Care ServicesVitalcaring Group Jan 2024 - PresentLeading strategic operations for Pediatric Home Health and Personal Assistance Services, focusing on delivering high-quality, patient-centered care while aligning with financial and regulatory goals. Driving operational innovation to enhance patient satisfaction and outcomes, achieving a 20% increase in satisfaction through data-driven care plans. Building partnerships with payors to establish Value-Based Care frameworks and optimizing processes for efficiency and growth. -
Chief Operations OfficerA First Name Basis 2022 - 2023Directed strategic planning, operations, and financial initiatives to improve organizational performance and care delivery. Spearheaded key projects, including establishing a corporate HQ, launching a call center, and implementing lean methodologies that reduced overhead costs by $100K. Championed compliance efforts, introduced risk management strategies, and collaborated on Value-Based Care models to optimize patient outcomes and financial results. -
Vice President, Operations - PcsAccentcare, Inc. Feb 2018 - Jun 2022Drove operational excellence within the Personal Care Services division, implementing transformative strategies to streamline processes and enhance care standards. Captured $2M in OPEX savings through new technologies and operational efficiencies. Strengthened leadership pipelines through development programs and improved customer satisfaction by restructuring shared services and branch operating models.
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PrincipalProcess Excellence Partners (Pxp) Oct 2015 - Dec 2019Strategy, Change Management, Operations Leadership and Business Development expertise focused on achieving breakthrough results and value for customers, stakeholders and business. I partner with clients leading business initiatives and managing cross-functional teams to build a unified approach to realizing the highest potential and impact to the fiscal bottom line.
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Sr. Director - OptimizationSurgical Care Affiliates Jan 2016 - Feb 2018Deerfield, Illinois, UsEstablished and led the Process Excellence (RISE) program, optimizing revenue cycle, supply chain, and HR functions. Delivered innovative solutions to empower leaders, streamline operations, and enhance experiences for patients, physicians, and teammates. -
DirectorJabian Consulting Sep 2014 - Oct 2015Atlanta, Georgia, UsExecutive leader supporting the newly established Dallas office in excellent client delivery, brand awareness and market growth. Jabian Consulting is an IT and management consultancy that applies senior level consulting specialists to our client's top priority projects. Jabian focuses on creating and implementing strategies, enhancing business processes, developing human capital, and better aligning technology to help our clients drive business value by increasing revenue and decreasing operational costs.Jabian Market Offerings Include: - Business Strategy: Planning, Governance, Innovation, Product & Marketing Strategy, Mergers & Acquisitions - Operational Excellence: Process Optimization, Program & Portfolio Management, Supply Chain - Customer Strategy: Customer Relationship Management (CRM), Customer Insight, Sales Effectiveness - Technology Leadership: Strategy & Planning, Governance, Methodology, Enterprise Architecture - Technology Execution: Project Management, Requirements, Design & Delivery, QA/Testing - Human Capital: Change Management, Organization Design, Training Recent Awards: - Vault.com Consulting Firm Rankings - #1 Philanthropy, #1 Travel -2014 - Atlanta Journal Constitution's Great Places to Work - 2014 - National Association of Business Resources 101 Best & Brightest - 2014- Inc. 500 | 5000 - 2014 -
Principal & Owner; Operations & Process ImprovementPoint B Aug 2012 - Sep 2014Seattle, Wa, UsPartnered with healthcare organizations to define strategic goals and implement actionable plans. Delivered data-driven insights and tailored solutions to improve operational performance, reinforcing Point B’s reputation for excellence. -
ExecutiveAccenture Jan 2006 - Aug 2012Dublin 2, IeLed global teams in driving business transformation and Continuous Process Improvement (CPI) strategies across healthcare operations. Designed and executed efficiency projects, training initiatives, and value stream analyses to achieve sustainable operational improvements. -
Engagement DirectorGeorge Group 2006 - 2009UsStrategic and Continuous Process Improvement account director, responsible for 2 government accounts within the US Navy and Defense Logistics Agency (DLA). Responsibilities include; leadership in developing strategy for deploying CPI throughout the command, managing team in delivery of Continuous Process Improvement training, project execution, and coaching and mentoring organic resources. Conducting Value Stream Analysis and project identification workshops both nationally and internationally. -
Regional Mgr. Business ExcellenceStandard Register Aug 2005 - Jan 2006North Mankato, Mn, UsManaged and accountable for Lean Six Sigma Methodologies throughout Six Facilities in Central Region. This includes training and awareness of Lean and Six Sigma, Process and Product flow, Monthly Scorecards and Metrics, and project mentoring to 50+ GBs and 5 BB. Other responsibilities include customer facing scorecards and improvement opportunities, New Customer Implementations, SAS 70 Facilitator and the Corporate Technical Group Six Sigma Representative. -
Captain, 18Th Corps Field ArtilleryUs Army Aug 1996 - Aug 2004Arlington, Virginia, UsDuration in military included Platoon Leader for 40+ organization responsible for managing and sustaining the readiness of $30MM in equipment and soldiers. As a General Staff Liaison I was responsible in controlling and maintaining a multimillion-dollar budget for a large organization consisting of over 1500 people and $400 million in equipment. I proposed budget programs to the Commanding General crucial to the mission of the organization. Facilitate all accounting information for all senior officers. Responsible for the training of all units accounting procedures. -
Six Sigma Black BeltGe Dec 2002 - Jul 2004Boston, Ma, UsReporting directly to the President of GESL I was responsible for developing and implementing Six Sigma Methodologies across a new GE acquisition Supply Logistics in Operations and Quality Control yielding quantifiable business results. Support critical initiatives such as new customer growth, inventory logistics, and warehouse operations. Work strategically with Stakeholders, Champions, Green Belts and Master Black Belts to drive Six Sigma throughout the organization. -
Quality Engineer - Tl 9000Fujitsu Network Communications Aug 2000 - Dec 2002Richardson, Texas, UsReports to VP of Operations and the US Board of TL9000 duties included Project lead, designer, and developer for custom in-house applications using TQM methodologies in an electronics assembly environment. These applications focus on quality and reliability data for product in field as well as product repairs. Responsibilities include defining project, gathering user requirements, design, object oriented GUI development, debugging, testing, and implementation, as well as training and support of end users.
Scott Roberts Skills
Scott Roberts Education Details
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Webster UniversityComputer Resource Management -
Texas A&M UniversityHistory & Marketing -
South Grand Prairie High School
Frequently Asked Questions about Scott Roberts
What company does Scott Roberts work for?
Scott Roberts works for Vitalcaring Group
What is Scott Roberts's role at the current company?
Scott Roberts's current role is Senior Healthcare Executive | Healthcare Analytics & Operations Leader.
What is Scott Roberts's email address?
Scott Roberts's email address is sr****@****are.com
What is Scott Roberts's direct phone number?
Scott Roberts's direct phone number is +120554*****
What schools did Scott Roberts attend?
Scott Roberts attended Webster University, Texas A&m University, South Grand Prairie High School.
What skills is Scott Roberts known for?
Scott Roberts has skills like Process Improvement, Six Sigma, Business Process Improvement, Change Management, Operational Excellence, Program Management, Management Consulting, Business Transformation, Continuous Improvement, Lean Manufacturing, Leadership, Project Management.
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