7Summits an IBM company - Acquired by IBM–January 2021 was the leader in community-driven digital transformation solutions. In my role I assess client situations/opportunities, shaping a comprehensive strategy, leveraging our Solution Model, comprehensive competencies, and portfolio of assets and related offerings to define overall solutions to meet prospective client needs, collaborating with both sales and delivery resources to define appropriate solution and sales strategiesAs a delivery executive I work to drive and maintain profitable relationships with key Accounts by consistently leading our efforts to deliver high-value community-led, multi-cloud solutions around key business objectives for our strategic clients.

● Proactively lead strategic Account planning process to understand account potential and go deeper into each Account.● Establish professional relationships and develop a “trusted adviser” status with key stakeholders in specific customer accounts in order to identify and grow opportunities● Generate and/or close opportunities for a portfolio of accounts and influence overall revenue growth from existing clients● Coordinate the involvement of company personnel, including support, service, sales, marketing and management resources in order to meet Account performance objectives and customer expectations● Work with Managers to identify project risks and resource gaps; set up action plans to mitigate● Help identify cross-sell and upsell opportunities by understanding the client’s business requirements, analyzing and presenting strategic solutions that align with their needs; enable project teams to respond to client's future business strategy and organizational change management needs.● Leverage people, process and technology to evolve a strategy for Silverline Consultants to successfully implement their Client’s CRM strategies● Coach team members on how to handle various project scenarios; Coach team members on project excellence while using SL methodology and maximizing project profitability● Audit projects to ensure quality assurance checkpoints are being met● Help build Practice by establishing processes, procedures, templates for pre-sales through engagement execution

- Worked with multiple internal organizations within Deloitte to manage and deliver engagements that identify, design, and implement technology and creative business solutions on the Salesforce platform- Assisted in the management of the Salesforce CoE within Deloitte. Worked with Salesforce to define and implement best practices.- Internal client management. Working with internal clients to define the business problem and align on the best solution leveraging the Salesforce platform- Provided leadership and support for both onshore and offshore delivery teams

• Lead business critical projects/products, nurturing client relationships, as well as called on to develop staffing and pricing proposals for new business opportunities• Worked for a diverse client base companies included: Kellogg’s, PSI (Professional Services Inc), Loblaws Inc, Johnson Controls, Henry Ford Health and SELCO ( In areas such as: Business Intelligence, SharePoint( Implementation, configuration and Customization), Salesforce configuration• Manage teams of 5-15 consultants delivering values in various disciplines (e.g. UX, Visual Design, Development, Software configuration)• Managing projects 4-5 projects at a given time with an average budget of 300K• Part of an internal committee to transform how Rightpoint positions its relationships and work with clients. Working to be more of a trusted partner and product focused.

Responsible for maintaining, growing and evolving the Salesforce practice offerings; fostering innovation, thought leadership, and diversification of work Defining and delivering strategic initiatives within our Salesforce practice

• Responsible for a distributed team who supported all global software products facilitating the workforce survey product business within the Talent organization• Responsible for 1 + MM strategic run the business budget in support • Responsible for the transition of the project team from a waterfall to an iterative agile SDLC. Providing more visibility and flexibility to business stakeholders, while holding those stakeholders accountable for changes to the plan• Managed overall roadmap for software all global software products supporting workforce survey business line• Managed relationships with outside vendors and created RFI/RFP requests • Created business cases, managed global project steering committee working directly with senior leadership on strategic project initiatives• Member of the Technology Services global governance team• Member of the global operations leadership team, and steering committee

Senior leadership position within the organization responsible for helping to shape the company direction. I am responsible for:• Worked on business critical project for a diverse client base: Mercer Inc (Benefits), Redbox (Entertainment/ecommerce), JLL (Property Mgmt), eShot (markting/promotion), NORC (Reaseach), and FTD (eCommerce). In areas such as: Business Intelligence, Data Integration, Mobile application development, Marketing data analysis.• Lead project definitions, and discovery projects as a facilitator for executives and stakeholders to drive alignment and define business objectives, and working with technology to the business objectives into comment estimates and release plans.• Identify, prospect and solution with clients to understand technology strategies and recommend and implement a direction that aligns with the clients objectives.• Responsible for RFP/RFI proposals and statements of work for new and on going initiatives.• Working with clients to not only solve current issues but to look to future needs and opportunities.• Working with c-level executives to manage expectations and provide transparency within the process and ensure client satisfaction.• Assist business development in the cultivation of new opportunities and partnerships.• Worked with clients in areas of Business Intelligence, product design, data integration, project planning and execution.• Responsible for all client financials (e.g. project budgets, contract budgets, resource allocation … et al)• Manage all staffing needs and changes throughout a project execution• Identify strengths and weaknesses of team members to improve team performance and enhance team effectiveness.

• Managed a team of seasoned product managers that were assigned product responsibilities across multiple media formats. Working with local markets and partners in television, print, radio and online to execute strategic priorities while working with local product development in a way that delivers bottom line growth for each of the business units and the company.• Managed the creation of mobile application products for all Tribune media entities on both the apple iOS, and Android platforms, as well as managing the creation of Mobile WAP sites and SMS vendor relationships.• Redesigned and implemented a new OpenID / OAuth enabled registration process through the entire Tribune online enterprise.•Replaced the user generated content vendor with an in house design that was utilized within all Tribune managed sites, and saved the company over $150,000 annually.• Work closely with local markets, national / local sales, and internal functional teams to increase top line audience and revenue growth, as well as year-over-year operating cash flow for assigned products.• Lead content, technical integration, and development of a comprehensive registration, user generated content and video functionalities that are leveraged across the Tribune enterprise.• Direct the development of web-based products by employing a variety of research techniques to understand and analyze online data and provide insight about relevant online content, and accurately forecast and track results for proposed programs.•Operational oversight of relationships with affiliates, content providers, vendors and distribution partners. Includes advocating on behalf of internal customers and communicating internally about changes in content availability and production process.• Assess new technology or tools to determine viability as solutions for market needs. • Support Search Engine Marketing, Search Engine Optimization and Social Media initiatives

•Lead IT resource responsible for the creation of functional design specifications for the new product platform moving from a silo environment into an integrated suite with interchangeable modules. This platform will be presented as our company’s global solution to our Swedish parent company upon completion.•Inspired internal stakeholders and PMO to establish project scope, roles and responsibilities, communications, requirements, deliverables to administer a detail project plan for the successful launch of a 4.5 million dollar new SAAS media intelligence software suite.•Our software suite was nominated for three CODIE software awards (from the Software and Information Industry Association) in the first year of release (Best On-Demand Platform, Best Vertical Market Business Content Solution and Best Online News Service), and was the winner in the Best Online News Service category.•Supervise the data integration group which managed the efficiency and integrity of the data that is delivered to our clients.•Advanced from the Information Services Group to a newly formed North American Product Management Team.•Acted as liaison between the Information Services Group and Business Organization on the design and implementation of business initiatives.•Collaborated with sales and business stakeholders to define business objectives that responded to competitive pressures and set the foundation for growth and flexibility in the marketplace.•Initiated the design implementation of social media service and the global measurement of mainstream media coverage.•Collaborate with executive management in defining and implementing the product roadmap for all offerings within North America•Managed both on shore and off shore development resources, as well as, internal staff and external consultants.•Conceived and lead multiple projects around the definition and design of the company’s first integrated platform of applications.

• As Project Leader:Acted as the project leader for Red Prairie WMS with respect to integration of Informatica data interaction, Manugistics, Labor Management System, and SAP/R3 nucleus application for all divisions of ConAgra Foods.•Administered various corporate divisions while managing full life cycle WMS implementations from the scope definition phase through to delivery phase.•Allocated a ten million dollar WMS retrofit project, replacing legacy WMS systems with Red Prairie/McHugh WMS application for five temperature control distribution environments.•Partnered as WMS support lead for SAP/R3 upgrade, handling integration issues and project planning for the IT support group.• As Senior Systems Analyst:• Developed increase efficiencies for data flow between Legacy OMS systems and the WMS applications.• Pioneered a team to develop and implement a database archiving solution for the WMS application; increasing data input and job efficiencies for end users.•Teamed with 3PL to revitalize a data retrieval strategy that would allow ConAgra management group visibility to real time data for those vendors where business data was not earlier visible. This design revolutionized KPI monitoring, and added congruency between ConAgra run facilities and 3PL run facilities.

Clients included: Smith and Hawken, Martha Stewart Omnimedia, Ann Taylor, Nordstrom, and Wilson’s LeatherMy areas of focus where:•Reviewed, analyzed, and evaluated business systems and user needs to create the functional and technical designs for development. Worked with developers to create JAVA-based applications to fill gaps and increase functionality within the current ERP application, later turning those applications from Swing-based applications to Web-based applications, thus increasing ease of integration and user accessibility.• Collaborated with customers to design and create applications to implement changes that would enhance their current business model, resulting in higher productivity and overall bottom line savings.• Utilized SQL in both the Microsoft environment and Oracle environments to resolve issues, generate reporting data, and allowing developers to achieve desired outputs and mappings.• Conceptualized and managed the planning and testing of all new applications for the Chicago facility.• Appointed Project Manager for the implementation and integration of a Transportation Management ERP project carrying a $250,000 budget.• Spearheaded the implementation of a $100,000 Adobe (formally JetForms Central) integrated forms application, as well as Release Manager for the last three version releases of proprietary OMS JAVA-based Software and Fulfillment Center Applications.• First line contact for all supply chain systems related issues and new development.• Voted as liaison for operations and IT development group to oversee all system development needs.• Achieved 100% on-time project completion and under budget completion.• Designated the Quality Assurance Manager for all application testing of current software releases.• Successfully led two separate implementations of OPTUM (move) WMS application, as well as the integration of that software to existing ERP platforms.