Security Officer for a HIPAA- and CMS-regulated organization, responsible for security program definition, implementation, monitoring and reporting. Provide security subject matter expertise and leadership, working closely with technology peers, management, business owners, clients, and partners to promote and facilitate technology controls, risk mitigation techniques, and standardized information security solutions. • Led risk management program and processes, effectively balancing risk mitigation with organizational objectives and constraints.• Led cross-functional teams through multiple client and external audits, including transition to SOC2 Type II assessments, ensuring compliance and routinely clean audit results.• Implemented targeted training programs and communities to foster security awareness, knowledge sharing, and skill development.• Proactively identified and addressed vendor risks, streamlining processes for vendor security posture awareness and agile response to potential issues.• Strengthened logging, alerting and incident response capabilities, enabling early threat detection and mitigation with continual feedback for process improvement.

Technical lead on multidisplinary Operations teams responsible for implementing and supporting all aspects of infrastructure, systems, network, database, and security operations for WebMD’s private health portal SaaS portfolio running on highly transactional, geographically redundant, Internet-facing systems. Responsible for operational and capital expenditure planning, including vendor and contract management.• Managed ~800 on-premise systems and supporting datacenter infrastructure, delivering critical content and services for WebMD's Health Services division.• Reorganized and expanded Technology Operations teams, aligning functions including systems administration, network operations, security operations and datacenter management to improve collaboration and efficiently allocate resources.• Implemented project/task triage, prioritization, and resource scheduling processes to improve handling of a consistently heavy workload; increasing transparency and communication, significantly reducing incident/request time to resolution, and enabling teams to deliver business-critical projects on time. • Led significant process and tool improvements around compliance to successfully achieve HITRUST certification for four years and prepare for initial SOC2 Type II asessment. Areas of focus included developing and enhancing policies, building and refining processes to enhance auditability and compliance adherence, and implementing new systems to fill security control gaps.• Demonstrated technical leadership driving strategic initiatives such as containerization and container ochestration, backup and recovery, automated patching, OS configuration management and standardization, and third-party software implementations including call recording/analytics, endpoint protection, monitoring and alerting.

Senior IT Manager at Sharp Electronics' USA Research and Development facility (Sharp Laboratories of America) in a highly-technical, hands-on management capacity. Built and maintained all aspects of IT infrastructure for the division, managed all IT projects, oversaw helpdesk, implemented efficiency-improvements & upgrades, oversaw annual IT budget, leading a team of four veteran systems / network administrators.

Built and led new team of six systems administrators providing wide-ranging technical support to 300+ employees across five engineering design centers. Eliminated redundancies, encouraged focus on utilizing core strengths and unique skill-sets to provide specialized IT support for engineering design center employees and teams. Implemented new programs to facilitate collaboration with management, engineers and staff of cross-functional departments and closely align team work with business objectives.

Hired as 10th employee of rapidly-expanding semiconductor company that grew to 120 employees in year-one. Built, supported IT infrastructure from scratch. Managed all aspects of computer, network, telephone support. Mentored PC / network team: administrator, (2) technicians.