Scott Rowan Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

Brisbane

Brisbane, Queensland

• Reporting to the CEO and a key member of the Executive team I was responsible for designing and leading the execution of strategy across IT, Operations, Facilities and WH&S divisions.Achievement highlights are:
• Valued Executive Leadership team member who designed and delivered clear strategic and operational goals to increase relevance and value to members in a tight financial operating environment of a Not-For-Profit.
• Architected and championed the case for enterprise-wide IT systems and processes that enabled increased service to members through major changes in the technology and operating environments.
• Creation and ongoing maintenance of a strong support culture in my teams that delivered value to our stakeholders. This was demonstrated by internal and external feedback metrics and whole-of-organisation service.
• CRM planning, business case and implementation including project and change management, process mapping and review, conversion, configuration, go-live transitioning and ongoing strategy visioning.
• Successful system selection and implementation of Content Management and Finance systems for the QLS group of entities, including integrations with the CRM which enabled rich data analysis.

Brisbane, Queensland

• As for the general manager role at Queensland Law Society above, whilst in the role of Director of Information Services I reported directly to the CEO and was an active member of the executive team.Some of my.
• Transforming legacy IT environment operations to a fully maintained, structured and reliable operation through the implementation of systems, policies and processes resulting in a consistent annual uptime of 99.9%.
• Management of teams to create a strong support culture in a consultative environment, including implementing procedures to document the environment and processes in order to transfer knowledge, set and measure service.
• Standardising IT operations with entire fleet of end user computing devices replaced and developing a standard operating environment together with the testing, implementation and training.
• Core involvement in the Society’s refurbishment project over 4 floors involving the selection and implementation of modern workstations, networking, cabling and power including liaison with contractors and coordinating.

Brisbane, Queensland

• As a senior member of the consulting team I reported directly to the Partner in charge. I demonstrated a high level of expertise in delivering successful projects for clients covering a wide range of issues.Here are a.
• Full time secondment to IT management role for Queensland based not for profit to deliver increased stability of IT environment and delivery of specific priority projects in order to provide framework for the delivery.
• Provision of advice to a large corporate client in the insurance industry in relation to business best practice for disaster recovery, it management, data security and protection.
• Delivery of clearly defined business and IT strategic plans for clients including detailing prioritised implementation plans defining activities, responsibilities and delivery timeframes
• Internal secondment to the role of project manager for the consolidation and migration of two practice management systems into a third system (APS) as the result of a merger between BDO and Horwath. Duties included.
• Redesign of processes for the maintenance of web content of a Queensland based Non-Government Organisation.

Brisbane, Australia

Brisbane

Bachelor Of Commerce (Bcom)

Education record

Chartered Accountant, Accounting