Joined NABSO to explore product viability and design concept for sport related software. Researched growth of the “sport”, rules, league competition and available technology to create a prototype. Defined roadmap, epics, user-stories backlog for an upcoming product using Azure DevOps. Designed back-end and UX/UI for both web and mobile application with the development team. Organized and facilitated scrum ceremonies such as daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.

Worked closely with product teams to define and deliver a product roadmap, vision, and strategy for online learning used by K-12 schools. Organized and facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related ceremonies. Delivered incremental product features for each sprint and demonstrated accomplishments to stakeholders. Managed epics, drove delivery, plan/organized work, and prioritized backlog including bug fixes. Created backlog user-stories, acceptance criteria, and tasks into Jira to be prioritized and ready for 2-week sprints. Ensured scrum ceremonies are performed with Scrum Master for delivery and awareness of completion and blockers.

• Successfully led the effort for Visual Studio 2017/2019 Professional and Enterprise upgrades that mimicked MS packaging within WF, testing, project communications, deployment, and removal of End-of-Life versions for 93% of users and 7% with risk exceptions.• Coordinated with Governance and Risk teams to open Vulnerability Exceptions to manage risks within the enterprise which resulted in 100% awareness of software known vulnerabilities and its vulnerability ratings.• Managed a portfolio of over 50 third-party software in Enterprise Portfolio Management that focused on application development, APIs and SDKs. • Worked with internal customers and vendors, strategized life-cycle upgrades, including product sunrise and sunset, security, researched products vulnerabilities, and ran special projects.• Created product roadmaps, reviewed, and approved product baselines, facilitated meetings, acted as liaison between application teams, architecture, and end-user computing.• Cultivated strategic business relationships and vendor management with partners like Microsoft, Apache, and Anaconda.• Collaborated with Product Category Owners and surveyed users to develop licensing plans for enterprise software ensuring alignment with policy requirements and addressing internal customer needs.

• Impacted by JP Morgan Chase “reduction in force (RIF)” as reporting teams were re-organized and consolidated.• Took the opportunity to take time off to spend time with my children, volunteer in their school, complete personal projects, and experience extended international travel.

Created and managed a Business Intelligence Analytics team to support Card and Retail Fraud with 25+ FTEs across multiple geographic locations consisting of an Application Development and Reporting teams utilizing Cognos, Tableau, SSRS and SAS. Excelled at understanding the business and determining system needs, data analytics along with visualization which allowed strategic partner leaders to make impactful decisions.• Acquired and transitioned ownership of 400+ business reports from other reporting teams to centralize reports, support, and reduced the number of reports by 30% by consolidating and eliminating unnecessary reports.• Created and prioritized features in roadmap for an application to track business applications and report inventory to identify ownership, documentations, and validation for an evergreen process.• Designed a custom intake software for customers to submit requests to effectively prioritize them, track team's productivity, and tied the requests to our inventory application for better reporting and management• Strategically transformed our reporting platforms from SAS and SSRS to Cognos and Tableau to provide better graphical products for Executive Dashboards and exploratory analytical researches.• Responsible for the creation, ownership, and resolution of Action Plans from self-identified business risks working with Controls, Legal and Compliance, and Demand Management.

Developed a portfolio of application products and database platform that became the foundation for Chase Auto Finance (Collections) intranet web and reporting portal. Led the team determine business products needs which enabled me to be a catalyst for change within the organization.• Responsible for looking at existing processes of the department's pain-points and coming up with solutions.• Promoted to lead a team of 5 software engineers and 3 Oracle ETL developers after 2 years to focus on business products.• Designed and developed a Dealer and Insurance rebate application that generated $3-5 million a month revenue by improving the business process, strategic planning, and automation.• Acquired and managed the deployment of 3 Windows web servers to properly deploy software in Development, UAT, and Production environments.• Recognized by crossline of business management for delivering high-quality software solutions to business problems that comply with IT security, Legal, Risk, and Compliance.• Designed, documented, and developed an Executive Complaints tracking system to comply with regulatory requirements that became the tool-of-choice by the cross line of business due to its simplified process, quality of data, reporting, administration, and customization.• Led multiple remediation projects to control risk exposures within the organization, collaborating with key business partners and other stakeholders.• Managed products and projects, mentored staff for design principles, and trained staff to transition from waterfall to Scrum.• Received Technology Award from Information Technology for the products we built deemed to be “Best in Class” and became a model for IT's enterprise solutions.

Architected, designed, and created a feature-rich website focused on the entertainment industry that encompasses member professional profiles, media gallery (photos, videos, and audio), forums, RSS newsfeed, knowledge-base, events postings, and member self-management capabilities. (ASP.Net/C#/SQL Server) 

Converted all classic-ASP applications to Asp.Net to help the department transition to the new Microsoft platform while documenting them with FRD and User Guides. Designed the architecture along with other developers to provide common libraries, security through SSO and role-based access which became the framework for all new applications built.

Developed a B2B Real Estate application using Classic ASP as a full-stack developer.

• Client Objectives: Tempe Leadership, a non-profit organization, wanted to create a website that would give exposure to the organization’s services and identity, recruit members, and keep existing members informed with the organization’s activities. • Solution: A website was designed and created that exceeded their expectations. It communicated clearly to the audience, visually appealing, features for existing members, and numerous on-line admin features that would update most of the site’s content without the need of HTML knowledge.

Managed a team of Front-End developers for an e-commerce website competing with eToys.com. Worked with cross-functional teams and stakeholders to define product features, strategy, and UI/UX.

Managed an IVR using both Syntellect and Edify platforms.Designed and developed IVR Applications for multiple healthcare clients.Worked with platform vendors for hardware and software upgrades.Worked with professional Voice-Over talents to record prompts used in the applications.