Expertly assessing and documenting automotive damage. Creating a blueprint process of repairs nessary to resume a auto to a pre-accident condition. Collaboratively resolving insurance claims. Extending great service while assisting customers knowledge of their repair process. Assist in daily team building, claim negotiation, product procurement, time management, process completion, follow up, and quality control.

Owner

Provide completed collision repair estimates, according to DRP guidelines, to customers. Oversee daily productions meeting’s to review and update vehicle production plans. Assist in overseeing all repair center and office personnel and daily operations. Review all files prior to close for documentation and billing accuracy. Monitor parts procurement and account receivables. Establish and maintain professional relationships with insurance companies. Peruse and track potential business accounts by calling and/or entertaining clients on a 1-3 week basis. Prepare all month end reports and review monthly financial statements to maintain cost controls and budget requirements. Develop regular action plans to improve sales volume. Monitor the implementation and training of all safety procedures as outlined in manuals. Vehicle inspections/ Quality Control to ensure the highest level of customer satisfaction.

Sales and certified installation of Polyurea concrete decorative coating's. Resin coating's that can be applied in residential and commercial applications to provide a new or resorative surface providing a clean and inviting enviroment.

Retail aftermarket parts store proving accent items to new and used trucks and cars. Specializing in Spray-in bedliners that's backed by a Lifetime guarentee. Mobile audio, remote starters, and seat heaters are a few additional services available.Sales, Purchasing, Billing, Scheduling, Production, Budgeting, Customer/ Guest Relations, Forcasting,Servant Leadership.

In charge of sales of aftermarket truck and car accessories including installations. Purchasing of parts and equipment for retail and wholesale sales along with custom built equipment. Maintain proper inventory levels of fast moving parts including items for 3 different brands of snow plows, tool boxes, utility bodies, hoists, PTO’s, hydraulic reservoirs, custom fabrication items, along with many others. Processing warranty claims for reimbursement and shipping and receiving of goods. Prepare proposals to customers and municipalities. Serve as safety coordinator for training and compliance. Handle incoming phone calls, customers at service counter, and technician requests are all part of the team work philosophy to meet and exceed the customers expectations.

Establishing new accounts for Line-X spray on bed liners. Provide new contacts with updated price lists on aftermarket accessories, Line-X, and new promo packages. Follow-up visits with existing account to ensure maintained sales levels. Assist with daily functions of shuttling vehicles from local automotive dealers. Promote resinous flooring material and installation to architects and general contractors throughout the upper Midwest. Provide architectural binders to companies in the design/build form of construction along with demonstration and explanation of material. Monitor incoming new projects with Builder Exchanges and provide bids to interested contractors. Follow up on new projects as well as previously installed flooring. Concentrate on customer satisfaction and continued company growth.

Complete detailed estimates for insurance companies and customer pay repairs, maintain customer relations with insurance agents and actively recruit new direct repair programs to add to the existing 17 and expand the number of fleet accounts. Track monthly sales hours and dollars, job cost completed repairs, create new advertising promotions, conduct monthly safety meetings, negotiate agreed price with insurance companies, perform final billing and supplement payment request, assist with shop production and parts ordering, assume responsibilities for manager pending absence.Recruited by Line-X to establish sales accounts