Scott R. Scotto Email & Phone Number

Castaic, CA, US

Irwindale, CA

• IT Project Manager / SCE Representative for Managed Print Services overseeing printing needs throughout the SCE enterprise
• SCE Representative for Managed Print Services contract with Xerox (currently in transition to Sharp Business Systems). Manage printing requirements for business units across SCE enterprise and act as SCE representative.
• Release Manager for Office365 Program - Managing the release of Office365 including deployment of Office 2013, Lync, OneDrive, IE10 and the migration of mail (personal and group mailboxes) for over 16000 clients..
• IT Services / Service Catalog - Co-lead of the Service Catalog team to develop a Service Catalog based on business capabilities using ITIL & CEB best practices.
• Project Manager for multiple IT driven initiatives including: Cisco Network Access Control implementation, McAfee Data Loss Prevention (DLP) implementation, Blackberry Self Provisioning and Adobe suite releases
• Manage the final and production support readiness of new products and services by collaborating with tiered IT Support organizations in building support documentation, support escalation processes, training videos and.

Santa Clarita, CA

• Established and continue to build Scotto’s Gourmet, a personally owned and operated gourmet food business offering gourmet sauces, salsas and marinades as well as catering and in-home cooking services. Recent.
• Catered cooking event for the Santa Clarita Seventh Day Adventist Church’s Sweetheart Dinner for over 80 people
• Participated as vendor for Mothers of Twins Club’s fundraiser, selling over 100 product items and was highest revenue producing vendor at the event
• Participated as vendor for Santa Clarita Seventh Day Adventist Church’s Holiday fundraiser. Was in top 3 of revenue producing vendors
• Catered fundraising event for a local family adopting a child, selling over 125 plates of food and solely raising $750 for the family

Santa Clarita, CA

Developed concept and co-founded Soul Survival Designs, a business that creates trendy and edgy Christian themed designs and clothing.

• Desktop Operations Manager for the North America Branch environment encompassing up to 120 offices, over 3500 clients and a staff of up to 42 with an annual budget of $7 million.
• Managed the organization to provide full scope of Desktop Services to clients including Deskside Support, Help/Service Desk, Networking and Server support. Supervised, coached and mentored large regional team in.
• Client Relationship Manager for Deutsche business lines (20+) and third party vendors within the North America region. Met regularly with business managers to have a thorough understanding of the client’s needs and.
• Managed teams across a matrix / cross functional environment including Service Desk, Project Management, Networks, Application Packaging/Distribution, Disaster Recovery and Corporate Real Estate Services in support of.
• Successfully managed the outsourcing of desktop support functions and moves, add/change services for the North America Branch environment to outsourced vendor. Implementation resulted in the outsourcing and/or.
• Managed outsourcing vendor in support of the North America region. Held regularly scheduled meetings with business managers to ensure requirements were being met. Reviewed key metrics to identify areas for improvement.

IT Operations Manager for Los Angeles based Bankers Trust office with 125 clients and 2 staff members to provide full scope of Desktop, Server, Networking and Email support.Owned all project related functions including Moves, Building Powerdowns and large scale Application Deployments.Provided Deskside Support for New York clients across 2 buildings in New.