Scott Span, Msod, Csm, Acc Email & Phone Number

Silver Spring, MD, US

Silver Spring, MD, US

Our focus is – people. At Tolero Solutions we believe that happy employees make for happy customers. Through consulting and advisory work, we support clients to create people-focused cultures and a great employee experience. And to survive and thrive through change and transition. Via our coaching work, we support clients to identify and overcome what is.

Consortium for Change (C4C) is an invitation-only network of select coaches, consultants, leadership development experts, and change and transformation advisors. The group enables us to drive change and scale-up for Business Insite Group (BiG) engagements by capitalizing on our ability to quickly convene talent from our diverse network.

Towson, Maryland, US

The Next Level Leaders (NLL) leadership development program is one of several transformational programs offered at the Dr. Nancy Grasmick Leadership Institute. It is intended to build mid-level managers into leaders with impact. Learn more here: https://www.towson.edu/grasmickleadership

Gaithersburg, Maryland, US

Arts for the Aging (AFTA) engages older adults and care partners in health improvement and life enhancement through regular participation in the multi-disciplinary arts. AFTA is a pioneer in arts programming for older adults and a model for excellence in utilizing arts intervention strategies to provide accessible and uplifting ways to cope with changing.

Lead Workday global communications activities. Developed and delivered creative and engaging strategic and tactical communications focused on supporting geographically dispersed stakeholders to understand and support organization, process, and technology changes and adopt the new Workday HR system and service delivery model. Change management, stakeholder.

Jupiter, FL, US

Provided technology user adoption and organizational change management (OCM) and communications support including, operations transformation, workflow and process improvement, and development, planning and execution of user adoption strategies for the transition from McKesson to the implementation of the Cerner CommunityWorks electronic healthcare record.

Columbia, MD, US

• Organizational Change Management (OCM) and technology user adoption and communications support for the transition from GE Healthcare to the Cerner electronic healthcare record (EHR) system for a 6500 user Physician &.
• Developed and delivered a change readiness and user adoption strategy including the development of actions to identify champions, minimize resistance, and increase adoption.
• Created and deployed a communications toolkit and customized strategic communications to resolve communication challenges between the corporate project team and hospital and practice leadership and stakeholders.
• Served as a trusted advisor, facilitator, and advocate for practices ensuring the voices and concerns of impacted stakeholders were heard and obtaining timely responses from project leadership.
• Worked with the training team to resolve specific training related issues or concerns and advise on customized training to be developed per practice specialty, process, or systems.
• Identified and escalated risks and issues across the project, and created plans to mitigate the risks and issues.

Adelphi, Maryland, US

• Project Manager, Organization Change Management (OCM) and Communications, within the Enterprise Project Management Office (PMO) of a global higher education institution and online university. Global change management.
• Performed project management and risks and issues resolution for the OCM Workstream.
• Developed and implemented the ongoing stakeholder engagement and recognition strategy.
• Performed process documentation and meeting and working group facilitation.
• Created and executed an international strategic and tactical communications strategy for all impacted stakeholders.
• Implemented a customized governance structure and change control process.

Mclean, VA, US

Supported Global Finance Project Delivery Office (PDO) and Treasury and Balance Sheet Management (BSM) with a technology implementation, impacting over 15 lines of business (LOBs) and various geographies, focused on net interest income (NII), interest rate risk (IRR) and forecast modeling requiring integrating with QRM. - Program management and risks and.

Silver Spring, MD, US

Provided strategic communications support. Communications strategy for targeted messaging, development of internal communications content,marketing and advertising, implementation planning and execution, facilitation of change management to build awareness and engage stakeholders.

Randolph AFB, TX, US

• Identified the necessary steps and actions needed to transform the mindset and culture by laying out the broad components of process, people, organizations, policy, and technology
• Assisted SAF/CIO A6 and they cyberspace and cyber security workforce with refinement of the vision and mission based on transformational influences
• Performed external scan analysis
• Developed and delivered a clear, integrated strategic communications campaign plan to guide, inform, and align the organization’s leadership and major stakeholders. Plan included a variety of print, web-based, and.
• Developed integrated metrics to track execution of the strategic plan and measure progress toward meeting strategic end-state goals
• Developed integrated individual Leadership Action Plans for key organizational leaders and/or leadership groups, detailing specific actions and behaviors that leaders should take in order to drive transformation in the.

Dublin 2, IE

• Project management for global procurement Subcontractor Industrialization Program (SIP)
• Performed agile project management, budget, staffing, risk management.
• Lead the change management ERP integration initiatives.
• Served as a relationship management and global liaison across 15 countries.
• Managed all work stream strategic communications and change management.

Washington, DC, US

• Led strategic communications and change management and user adoption for the Defense Security Cooperation Agency (DSCA) Security Cooperation (SC) and foreign military sales (FMS) community on the Security Cooperation.
• Provided facilitation support, performing PMO duties and delivering solutions to mitigate and overcome people and organizational change issues

• Developed and delivered the change management and user adoption framework and methodology for the Oracle ERP implementation
• Provided process documentation communications for ongoing post production governance and support (ERP and Organizational)
• Designed, implemented and participated in a formal leadership and employee change network for integration and sustainability
• Developed and implemented various other initiatives to facilitate employee acceptance of transition and change, both ERP and other organizational changes
• Served as a business transformation liaison to the organization and between technical and functional teams
• Facilitated process mapping and provided strategic planning support

Dublin 2, IE

• Created first HR Global Mobility Strategy blueprint
• US Human Capital Strategy Team Lead for firm wide Employee Value Proposition initiative to reduce attrition & increase retention
• Managed the change & communications process for successful ERP system conversion effort
• Analyzed organization design options for Asset Management Integration & Implemented for structural change & strategic alignment
• Deployed Global Career Management survey to employees & leaders made recommendations increasing employee development & engagement
• Delivered customized leadership & coaching training (FIRO Element B) increasing communication & establishing trusted advisor relationships

Msod Au/Ntl, Organization Development

Ba, Psychology