Scott Springgate Email & Phone Number

Greater Chicago Area

Libertyville, Illinois, United States

Working on another super cool venture; integrating a great customer experience with predicable business outcomes. More to come…

Greater Chicago Area

Acquired by Broadlume - March, 2022Founder and Chief Operating Officer of BanaBoom, the floor coverings industry's first true native cloud software platform. BanaBoom’s combination of: Ease of use, mobile first design, innovative features, and modern integrations with Email, eSignature and ePayment, enables flooring sales people to Design, Quote and Close business anywhere from the Showroom to the Living Room.

Greater Chicago Area

Scott leads SpringCM's Services, Training and Partner Enablement teams. In his role, Scott it 100% committed to the SpringCM journey to success and advocacy. SpringCM is the leading contract management app and enterprise document management platform company. Integrated tightly with Salesforce, SpringCM serves over 600 customers in commercial and public sector markets.

Greater Chicago Area

At SAVO, Scott leads all customer experience functions including consulting, support and customer success. His strength in understanding and solving complex business problems helps ensure that all customers are successful in their sales enablement journey through innovative customer-centric service programs.The SAVO Group is the pioneer in sales enablement. SAVO’s solutions help companies achieve their revenue initiatives by harnessing the resources and knowledge of the entire company… Show more At SAVO, Scott leads all customer experience functions including consulting, support and customer success. His strength in understanding and solving complex business problems helps ensure that all customers are successful in their sales enablement journey through innovative customer-centric service programs.The SAVO Group is the pioneer in sales enablement. SAVO’s solutions help companies achieve their revenue initiatives by harnessing the resources and knowledge of the entire company to support the selling process. By opening lines of communication across a company and connecting sellers with sales materials, tools and subject matter expertise, SAVO helps companies drive sales execution. Ultimately, SAVO’s technology and consulting services help organization’s bridge the “growth gap” between strategic revenue initiatives and actual results in the field. Show less

Senior professional services executive at Model Metrics, an industry pioneering cloud computing consultancy now owned by Salesforce.com. Delivered innovative solutions to support the enterprise class business Including: Mobility, Social Enterprise, Cloud based CRM, Cloud Computing Strategy and Cloud Infrastructure. Committed to Customer Success while developing and retaining the most passionate technical and consulting professionals in the world.

Senior executive responsible for delivery of managed services, maintenance services and implementation services for state-of-the-art communications systems customers. As one of the nation’s largest Value Added Solutions Providers, ConvergeOne specializes in configuring unique data and communications product and services offerings for each of its enterprise customers. Through a challenging economic climate of 2009, was still able to grow overall services revenue.

Key Siebel executive integrating all customer-centric services organizations. By integrating technical services business functions under a single seasoned technology executive, Siebel was able to optimize its customer experience and ultimate customer satisfaction. Departments include: Technical Support, Maintenance Renewals, Technical Account Management, Expert Services and Implementation Effectiveness Services.Generated in excess of $350 million annual revenue while employing over… Show more Key Siebel executive integrating all customer-centric services organizations. By integrating technical services business functions under a single seasoned technology executive, Siebel was able to optimize its customer experience and ultimate customer satisfaction. Departments include: Technical Support, Maintenance Renewals, Technical Account Management, Expert Services and Implementation Effectiveness Services.Generated in excess of $350 million annual revenue while employing over 300 CSRs, Consultants and Architects. Show less

Entrepreneurial executive responsible for establishing fast pace “startup” Siebel implementation consulting business unit. Central Region Professional Services comprised of North American, Central States geography and Western US vertical markets. Responsible for sales and delivery of Siebel implementation consulting services. Over a four year span, organically grew revenue to $42 million annual run-rate. • Achieved key operating targets in each quarter (100% attainment) – revenue… Show more Entrepreneurial executive responsible for establishing fast pace “startup” Siebel implementation consulting business unit. Central Region Professional Services comprised of North American, Central States geography and Western US vertical markets. Responsible for sales and delivery of Siebel implementation consulting services. Over a four year span, organically grew revenue to $42 million annual run-rate. • Achieved key operating targets in each quarter (100% attainment) – revenue growth, gross profit margin and customer satisfaction.• Developed organization able to sell and deliver multiple large/ complicated enterprise level CRM implementations. Larger implementation projects exceeded $3 million in total bookings.• Organically grew business unit to 230 CRM consulting professionals. Show less

Responsible for establishing Siebel’s Technical Account Management (TAM) Organization through the Central States of North America and Latin America.• TAM organization was responsible for driving customer success across Siebel customer base.• Transformed TAM organization from cost center to profit center