Scott Steahl Email & Phone Number

Greater San Diego Area

- Partners with stakeholders, process specialist, and users to elicit and document business requirement.- Translates non-technical requirements into technical business requirements- Partners with business departmental teams to define and document business requirements for new metrics and reports.- Teaches, tailors, and asserts control during interactions with business partners and favors challenging over relationship-building- Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.- Designs, develops, and maintains reports and analytical tools- Evaluates alternate solutions and design processes and systems which include user impact considerations, cost and benefit analysis, and processing specifications- Uses current knowledge of business and technology to recommend systems and process improvements.- Performs ongoing monitoring and refinement of reports and BI Solutions

• Managed Data Intelligence projects across the project life cycle• Conducted Kaizen events to identify opportunities for business process improvement yielding increased student retention• Served as organizational change agent to reconcile the competing interests of department objectives • Brokered agreements between affected parties of proposed processes so all stakeholders adopted revised structure• Created sustained training programs to ensure adoption of reporting tools• Ensured that the solution met with the business requirements by developing and conducting UAT test plans• Assessed level of effort based on identified business requirements, including hours, timeline, and cost estimates• Facilitated solutions assessment meetings with the appropriate business partners, Data Intelligence professionals, Enterprise and Technical Domain Architects, and others as needed to determine feasible solutions options• Designed the underlying architecture for data intelligence products and assets

• Developed and released enterprise reporting solutions, including SSRS and Tableau visualizations, to 3,000+ end users.• Served as Project Manager on the development and adoption of large data intelligence initiatives that were included in the daily and weekly workflows of student facing staff, Teaching Assistants, and Faculty members. • Worked closely with all staffing roles of a large enterprise from floor staff to chief officers across the business units. • Incorporated balanced scorecards, dashboards, and an integration of task management to drive strategic change and propel improvements on tactical and operational goals.• Integrated data intelligence solutions within current IT framework such as SharePoint, Lync, LMS, and proprietary CRM software.• Thrived in an environment of constant change and dynamic business needs.• Routinely navigated change management process to ensure successful deployment of projects.

• Developed system of measuring department wide KPI's.• Innovated and provided new analytical reports to staff, management, and executive teams to increase staff members’ efficiency.• Created quality control processes and completed process improvement analysis.• Reviewed staff members’ performance and customer interactions for quality control and regulatory compliance.

• Worked as a lead by assisting, advising, and training other team members.• Minimized DSO by creating new reporting tools.• Provided excellent student service. • Counseled students on their accounts and Title IV funding.• Received departmental awards multiple times.

Doctor Of Philosophy (Phd), Organizational Development And Leadership, Innovation And Entrepreneurship

The Doctor of Philosophy (PhD) in Organizational Development and Leadership, Innovation and Entrepreneurship Specialization at University.

Certified Associate In Project Management

Students will learn the terminology, tools, and techniques that are required to take a project from the initiating process to planning.

Extensions Program, Lean Six Sigma Black Belt

Mba, Information Systems

Mpa, Masters Of Public Administration

B.S., Management Science

Activities and Societies: President, UCSD Student Foundation; Station Manager, RCTV