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Scott Terrell Email & Phone Number
Associate Director
at
Raytheon Technologies
1 work email found
@rtx.com
1 phone found area 860
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Director
Location
New York City Metropolitan Area, United States, United States
Who is Scott Terrell? Overview
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Quick answer
Scott Terrell is listed as Associate Director at Raytheon Technologies, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at rtx.com, phone signal with area code 860, and a matched LinkedIn profile for Scott Terrell.
Scott Terrell previously worked as Manager, HR Contact Center | HR Business Support at Aetna, A Cvs Health Company and Group Manager, Vice President at Rbs Citizens. Scott Terrell holds Ms, Human Resources & Organizational Development from Manhattanville College.
Company email context
Email format at Raytheon Technologies
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{first}.{last}@rtx.com
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Profile bio
About Scott Terrell
I am a Lean skilled HR professional and customer service leader with experience managing contact centers. I utilize analytical skills, customer feedback, vendor management skills, understanding and forecasting customer trends and behaviors to achieve key metrics. In addition, I attain performance goals, improve processes, and achieve budgets by solving problems creatively and collaborating with various business lines. I coach front line managers in human resource areas including performance management, employee relations, talent acquisition and retention, employee engagement, career development and succession planning. Key Competencies:• Lean • Customer Satisfaction • Call Center Management • Performance Management • Operations• Performance Metrics Design & Implementation • Employee Relations • Disaster Recovery• Risk ManagementI can be contacted at slterrell1906@gmail.com
Listed skills include Management, Employee Relations, Risk Management, Banking, and 31 others.
Current workplace
Scott Terrell's current company
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9 roles · 31 years
Scott Terrell work experience
A career timeline built from the work history available for this profile.
Associate Director
CurrentAt Raytheon Technologies, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.We form an unrivaled company, with one team coming together across the globe to push the limits of known science and redefine how we connect and protect our world. We.
Jan 2020 - Present
Manager, Hr Contact Center | Hr Business Support
Responsible for the delivery of HR services through effective vendor management of a 3rd party service provider. Manage a centralized team of HR professionals that support strategic initiatives as well as enterprise wide projects and cyclical activities. Collaborate in the design and delivery of HR policies, procedures, and technology enhancements by.
Apr 2015 - Jan 2020
Group Manager, Vice President
Responsible for all managerial and operational aspects of an inbound financial services customer contact center. Establish team and individual performance objectives and department incentive programs that achieve key metrics related to Service Levels, Quality Assurance, Customer Satisfaction, Sales, First Call Resolution, and Customer Retention goal..
Apr 2011 - Dec 2014
Assistant Vice President, Contact Center
Lead acquisition transition for credit card customer service department from a regional bank to global financial services organization, ensuring integration of policies, procedures, and products into servicing model. Department Project Manager for a cross-functional team that designed the user interface for the call center’s Customer Relationship.
Mar 2004 - Apr 2011
Dec 1997 - Mar 2004
Human Resources
People'S Bank
1997 - 2004
~7 yrs
Jan 1994 - Dec 1997
Staff Specialist
Inroads
1995 - 1997
~2 yrs
2 education records
Scott Terrell education
Ms, Human Resources & Organizational Development
FAQ
Frequently asked questions about Scott Terrell
Quick answers generated from the profile data available on this page.
What company does Scott Terrell work for?
Scott Terrell works for Raytheon Technologies.
What is Scott Terrell's role at Raytheon Technologies?
Scott Terrell is listed as Associate Director at Raytheon Technologies.
What is Scott Terrell's email address?
AeroLeads has found 1 work email signal at @rtx.com for Scott Terrell at Raytheon Technologies.
What is Scott Terrell's phone number?
AeroLeads has found 1 phone signal(s) with area code 860 for Scott Terrell at Raytheon Technologies.
Where is Scott Terrell based?
Scott Terrell is based in New York City Metropolitan Area, United States, United States while working with Raytheon Technologies.
What companies has Scott Terrell worked for?
Scott Terrell has worked for Raytheon Technologies, Aetna, A Cvs Health Company, Rbs Citizens, People'S Bank, and Inroads.
How can I contact Scott Terrell?
You can use AeroLeads to view verified contact signals for Scott Terrell at Raytheon Technologies, including work email, phone, and LinkedIn data when available.
What schools did Scott Terrell attend?
Scott Terrell holds Ms, Human Resources & Organizational Development from Manhattanville College.
What skills is Scott Terrell known for?
Scott Terrell is listed with skills including Management, Employee Relations, Risk Management, Banking, Vendor Management, Recruiting, Process Improvement, and Credit Cards.
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