Scott Tsopas Email & Phone Number

Massachusetts, United States

Provide functional and technical expertise, training, and leadership of implementation for Mass Care across Massachusetts. Develop, guide, lead, and support a team of trained volunteers; develop and implement initiatives to increase Red Cross visibility through program and service delivery of disaster preparedness, response, and recovery programs. Act as a program and service subject matter expert to staff, management, volunteers and external partners. Provide support, development and leadership guidance to all volunteers.

Middlesex County, Massachusetts, United States

Served as the first level supervisor for up to 50 Field Representatives. Trained and monitored performance of more than 50 enumerators, and was responsible for data collection in the Cambridge area (Massachusetts), and then in the Navajo Nation (Utah, New Mexico, and Arizona). Was responsible for ensuring the group's performance met the standards and expectations set forth by the bureau. Solved problems encountered by subordinates while interviewing respondents and provided detailed guidance on how to resolve issues. Performed on the job observations in the field, monitoring various metrics. Reviewed and approved payroll and leave submissions.

Greater Boston Area

Responsible for maintaining campus integrity by designing and delivering administrative and operational services. Through the efforts of four managers, 15 administrative staff, and 400 union employees, oversaw the delivery of outstanding customer services to 4,000 HBS faculty, staff, and students. As the senior administrator for operations, scope included 34 buildings on 40 acres, 1.5 million sq. ft. of space, and budgets of more than $15 million annually. Provided guidance and subject matter expertise in designing, and consistent and efficient application in executing policies and procedures across several lines of service. All services impacted the working, learning, and living experience across a diverse set of stakeholders with high expectations in a large, complex organization.

Certificate Of Completion, Non-Profit/Public/Organizational Management

Certificate Of Completion, Hbs Manager As Leader

Certificate Of Completion, Housing For Colleges And Universties

Cm, Management

Bs, Behavioral Science

Graduated summa cum laude

Certificate Of Completion, Foundations Of Leadership