Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDraw an overall or individualized training and development plan that addresses needs and expectationsDeploy a wide variety of training methodsConduct effective induction and orientation sessionsMonitor and evaluate training program’s effectiveness, success and ROI periodically and report on themManage training budgetProvide opportunities for ongoing developmentResolve any specific problems and tailor training programs as necessaryMaintain a keen understanding of training trends, developments and best practices

We analyze and implement Social Media Marketing Strategies offering training and solutions. Justifying Social Media ROI to the folks in the corner office is challenging, we can help.Develop and fine-tune overall marketing strategies for the internet and mobile demographics with a focus on relationship building. SEO optimization and analysis. Improve traffic and click through rate by an avg. of 38%, web site ranking by 50% and final sales by 33%.Social Media is not an exclusive club. It is effective when used as an extension of your overall marketing plan. Have you incorporated it as such? Are your objectives clearly defined and are all key players reading from the same playbook?

Oversee all aspects of the campaign (aka a wearer of many hats) including:Fundraising and creatively generating media interest, budget, video production, website development, newsletter generation, cold calls and surveys, the hiring and management of staff, press releases, advertising and graphic design. Our team improved voter registration by 25%, voter turnout by 15% and improved Mark’s overall performance by 27%.With the prevalence of Social Media along with our Ground Force we intend to extend our efforts and vision to every nook and cranny of the state.Take off your party hat for a moment and reflect on jobs in the state, the infrastructure, the evaporation of a youthful working class alongside raising property taxes to offset the loss. Vermont needs change, help us make that happen!! Visit our site, donate funds, volunteer for the campaign and spread the word. Let's raise the quality of life that makes Vermont so special. We need your help!www.markdonkaforuscongresshttps://www.facebook.com/donkaforcongress@markdonka

Nationally Certified class and range instructor teaching the adult curriculum based Motorcycle Safety Foundation course for the State of Vermont: Includes five hours of classroom and ten hours of riding segments. The BRC is without question the best and safest way to learn to ride a street bike!! I thoroughly enjoy giving back to such a vibrant and active community.Registration usually opens online in March. Classes fill up VERY quickly in the Spring so it would behoove you to check the link frequently to see if registrations are being taken. http://dmv.vermont.gov/safety/training/motorcycleVREP . *This link may change w/out notification.You can now pay on-line...the state of VT welcomes you to the 21st century!!!

The winningest girls coach in the school’s history, NFHS Accredited Interscholastic National Certification (AIC). My coaching philosophy is based on a two way street of trust and respect while increasing individual and team confidence and expectations. I once asked the team to define my coaching philosophy and one of the seniors, a team captain replied, "Tough Fun!” Her analysis and succinct answer was heart warming. I teach life skills by emphasizing personal commitment, leadership and accountability. Practice Planning to develop the individual player as well as team skills utilizing the potential of others, making good decisions under pressure, the neurological side of the game. Game Prep/Management - Putting team in position to maximize effort; work with AD in refining schedule. Mantra: Hard work and fun are not mutually exclusive!!Never stop learning! It's fun and provides juice for your pre-frontal cortex!

I’m a spontaneous problem solver extraordinaire. Oversee site volunteers, Prep artists in green room, Announce acts, Work with the establishment (Stage, Lights, Sound) to ensure tight schedule is strictly adhered, (This group is the best!!), Attend to specific audience needs, Maintain crowd control, Use clairvoyant powers to be the resolver of unforeseen problems. Supervise crew, coordinate all activity with a talent, sound, and production. What great fun! Being around creative musicians is inspiring.

I drove a tow truck on the information superhighway!:-)Provided technical engineering support in closing deals, the entire pre to post sales cycle, staff training, network evaluation, design, pricing, and implementation for customers on local and national 'Tier One' network. Two thirds of our client base were the largest revenue generating companies in the state of Vermont. Duties included router configuration, VOIP, MPLS, VPN, Ethernet, IP and Frame Relay technical support. Assisted Account Management team in CRM development and use.Performed new and existing product training to management, account executives and the service delivery staff. Improved companies sales revenue target by 17%.

Telcove was purchased by Level 3 Communications in May of 2006 ..see description above.

Define and Communicate the corporate vision to the internal members of the organization so that everyone understands their role in achieving these goals.Develop action plans to achieve goals and implement appropriate mid stream measuring tools to gauge productivityCreate open culture to facilitate ideas and suggestions flowing to and from upper management

Responsible for overseeing the service delivery provisioning process including Voip, IP, Data, Private line, Voice and other products. Managed a two million-dollar budget. Developed six managers and over one hundred employees which resulted in a 14% reduction of service intervals across all product lines and a 15% improvement of time performance. Worked directly with numerous vendors determining SLA's, on-time -performance, and escalation procedures.Formed department to manage, train, and develop Data Configuration technicians. Primary responsibility was to develop and lead training sessions covering a wide variety of topics. Published technical documentation for services provided within Service Delivery. Worked with the Marketing Department to reduce product intervals for customers. Primary subject matter expert for the development of Objectel, encompassing all aspects of the application from sales order entry to customer billing. Provided a monthly statistical analysis of MDS switch availability, growth forecasts, and on-time order processing to Service Delivery and Operations Executives.

Supervised the technical support group within Service Delivery. Created job definitions, responsibilities and standards for the group. Molded department to a new team environment by conducting team meetings and weekly evaluations as well as group oriented goals and conflict resolution meetings. Responsible for installing, testing, and turning up local loops, data switch ports, CSUs, routers and miscellaneous customer premise equipment. Trained all personnel on data switch and transmission related topics.