Partner in charge of Marketing and Support. Client Manager for many accounts, and continually looking for new ways that I can help them. I am always looking for additional clients that I can help. I have a long track record of success and I know that is because I understand that my clients come first. have a strong passion around Client Satisfaction. I want every one of my clients to be a very positive reference.St. Louis is a small town and the IT community is even smaller. I try really hard to always focus on the long term relationship even when it costs me in the short term. Doing this insures ongoing success for me and more importantly, my clients. I am an advocate for my clients. I love when clients become friends. That really makes work a lot of fun.Do a lot of event planning and always looking for creative ways to educate, connect to new people and organizations, connect people to one another, and to have fun with old and new friends.

Sales and Marketing. Social Media, SharePoint, Workflow, Business Intelligence, Consulting, Project Management, CRM, .NET, Developers, Search, Cloud Computing, Microsoft Office, SQL, Excel, InfoPath, Silverlight, Best Practices, Intranets, Extranets, Internets, BPOS, Microsoft Technologies, and Content Management.

Services Executive. Lead the sales efforts of both Microsoft Consulting Services and Premier Support for the Communications Sector in the Central Region, managing 14 accounts.Engagement Executive, Microsoft Online. Coordinated the sales effort for the Central Region, for MS Online. Was also responsible for selling and managing the relationship with our first customer, Energizer. Was on the inaugural team that sold cloud computing at Microsoft. Initially it was MMS, then it was BPOs Dedicated, and now it is Office 365. * Helped to identify and sign up customers into our hosting service* Presented our offering to the Central Region sales force at various meetings and conference callsAccount ExecutiveCoordinated a virtual team of sales and technical staff to manage 24-35 accounts in the Corporate Account Space (CAS) to sell Microsoft software. Was responsible for the entire Microsoft relationship at these accounts including all of Microsoft's products and services.* Q4 2001 Outstanding Contributor Award Winner* Q1 2003 Hero Award Winner* Q4 2005 CSI Champion Award Winner* Consistently delivered one of the top quota attainments in my district* Consistently had one of the highest customer satisfaction ratings in the company* Was in the top 10% of Premier Support Penetration in the countryHosted quarterly Xbox Events that had to be limited to the first 175 registrants. People still tell me how much fun they had at those events..

Technical Sales District ManagerManaged a team of Systems Engineers and Sales Representatives in a fifteen state territory. My team was responsible for all of Lotus' products and services for Enterprise and State & Local Government Customers.• Managed entire territory including hiring, quota assignment, resource allocation, performance, expenses, etc.• Developed and coached my team.• Coordinated with other Managers to provide technical resource.• Acted as a focal point for escalations, HQ resource acquisition, and critical situation management.Senior Manager, Business Development, Lotus Education Managed a team of Business Development Managers that sold Lotus Education offerings to our customers and enable the Lotus Sales force. My team was responsible for all of North America.• Managed both individual and group performance.• Developed and Coached my team.• Facilitated weekly conference calls and assumed a player-coach relationship with my team.• Lead my team to their highest performance ever; we increased revenue in the second half of the year (when I took over) by 177% over the first half, an increase in revenue of 171% over the second half of 1997.• We started 1999 with the largest backlog of education business we have ever had.Team Leader/Senior Systems EngineerResponsible for technical account management for the St. Louis, and Central/Southern Illinois territory. Team leader for four Systems Engineers.• Technical expert on all Lotus products, both desktop and communications.• Knowledgeable on competing products from multiple vendors.• Exceeded sales quota every year and consistently a member of Achievers' Club.• Awarded the Regional Managers Award for outstanding employee of the year 1991.• Summit Award Nominee for Systems Engineer of the Year 1992.• Sales Roundtable winner.• Chairman for corporate task force on Keeping Customer Commitments.• Solution Selling Coach.

Managed a team of Sales Managers, Channel Managers, and Inside Sales Representatives covering the United States, Canada, and a portion of Latin America. Managed and coordinate the relationship between VSI and Lotus Development, VSI's largest partner.• Built team that grew business from 2.3 million in sales to over 8 million year over year.• Established an in-house Inside Sales organization.• Coordinated the sale of 400,000 seat inventory to Lotus and the parameters by which Lotus would resell our product.• Managed the relationship with Lotus.

Manager - Technical Training• Managed Technical Training for over 1,000 employees nationwide. Reported directly to the Vice President of Training and Education.• Evaluated, coordinated, and scheduled internal trainers and outside vendors to conduct training courses.• Evaluated and purchased all hardware and software for three training centers.• Managed a staff of six instructional designer/trainers. Evaluated their course development, presentation skills, and productivity.Senior Staff Development Representative• Researched and developed technical, product, and professional development courses for both internal and external clients. These courses included User Friendly Design in Computer Programming, FOCUS Ad Hoc Report Writing, DOS, and many internal systems courses.• Facilitated technical, product, professional development, and management training classes. Consistently received the highest rating in client feedback reviews..• Actively initiated several task forces to increase strategic management in the company. Developed and presented findings to the executive management committee.Technical Writer• Researched and developed user manuals for microcomputer based software. With a team, developed standards and guidelines for assigned product line.• Instrumental in developing the standard of incorporating graphics in documentation and making documentation more "user friendly".• Assisted auditors in identifying software problems. Consulted in the design of software applications.