Scott Whitrow

Scott Whitrow Email and Phone Number

Customer Success Executive | SaaS Specialist | Driving Exceptional Client Retention and ARR Growth
Scott Whitrow's Location
Towcester, England, United Kingdom, United Kingdom
Scott Whitrow's Contact Details

Scott Whitrow work email

Scott Whitrow personal email

About Scott Whitrow

A highly accomplished executive with extensive experience in customer success, strategic account management, and global business development. With a remarkable track record of driving revenue growth and leading successful exit strategies for venture capital owners, Scott has consistently delivered exceptional results throughout his career.As the Vice President of Customer Success at Sycurio, a leading Security company in Guildford, England, Scott has demonstrated his exceptional leadership skills and business acumen. He played a pivotal role in the highly successful exit for Venture Capital owners, Octopus and BGF, achieving industry-leading valuation multiples and remarkable return on investment. Under his guidance, Sycurio has maintained a strong customer base, surpassing considerably high gross retention and growth in annual recurring revenues.Before joining Sycurio, Scott held key positions at renowned organizations such as Avaya, Nortel Networks, and Sumaria Learning Solutions. At Sycurio, he served as the Vice President of Customer Success and was responsible for leading complex deals for multinational corporations with significant deal sizes in the multi-million range. Prior to that, he excelled as a Strategic Account Manager at Semafone, showcasing his ability to forge strong relationships and drive customer satisfaction across direct and partner channels.Scott's expertise extends to global business development, where he served as the Global Sales Director at Sumaria Learning Solutions. During his tenure, he provided exemplary leadership, securing strategic partnerships with industry giants like Avaya, Huawei, BT, Vodafone, HP, and Global Knowledge. His contributions to the technical training, instructional design, and content development space have been instrumental in driving business growth and expanding Sumaria's global footprint.Scott's dynamic leadership, extensive industry knowledge, and exceptional track record make him a valuable asset to any organization. His ability to drive revenue growth, forge strategic partnerships, and ensure customer success sets him apart as a highly sought-after executive in the field.

Scott Whitrow's Current Company Details

Customer Success Executive | SaaS Specialist | Driving Exceptional Client Retention and ARR Growth
Scott Whitrow Work Experience Details
  • Sycurio
    Vice President Of Customer Success
    Sycurio Jun 2020 - Oct 2024
    Guildford, Surrey, Gb
  • Sycurio
    Strategic Account Manager
    Sycurio Nov 2017 - Jun 2020
    Guildford, Surrey, Gb
  • Sycurio
    Channel Account Manager
    Sycurio Apr 2015 - Nov 2017
    Guildford, Surrey, Gb
    Targeted to deliver assigned revenue for assigned accounts. Responsible for the education, enablement and execution of Channel Sales of Semafone's award winning and patented PCI solution. Engaged in all matters of sales cycle and marketing support for customer verticals and account teams.
  • Sumaria Learning Solutions
    Global Sales Director
    Sumaria Learning Solutions Sep 2012 - Mar 2015
    Danvers, Ma, Us
    Executive Consultant providing Global Director leadership and business development for Sumaria Learning Services portfolio. Global Business Development generating business with strategic vendor partnerships and business partners such Avaya, Huawei, BT, Vodafone, HP, Global Knowledge in the technical training, instructional design and content development space.
  • Sumaria Learning Solutions
    Emea Regional Business Manager
    Sumaria Learning Solutions May 2010 - Mar 2015
    Danvers, Ma, Us
    Scott joined Sumaria in May 2010 and is responsible for the leadership, management and strategic direction of Sumaria’s extensive delivery portfolio. Providing leadership to Sumaria Business Development Managers in supporting key Accounts and Clients Globally. Through his leadership, Sumaria continues to grow its evolving lines of business and strategic partnerships both regionally and globally.In his previous role with Avaya/Nortel, he held the leadership position of EMEA Business Development Manager, leading a multinational Business Development team responsible for 26M$ of revenue across multiple portfolios. During this period Scott took key roles in providing leadership, consultancy and delivery of learning programs including New Product Introduction to Fortune 500 companies such as British Telecom, Vodafone, KPN, T-Mobile, O2 and was a key member in the London 2012 Olympic Bid with the LOCOG (London Organizing Committee of the Olympic and Paralympic Games). Scott also created and led the Advanced Learning Services group delivering innovative cutting edge talent assurance and enablement services.Scott a twenty – five-year veteran has held a number of business development and management positions. His unique innovative approach and wealth of industry knowledge have propelled Sumaria Networks to a multi-client global company providing the latest innovations in cost effective enablement services, delivery and development.
  • Avaya
    Emea Business Development Manager
    Avaya Dec 2009 - May 2010
    Morristown, New Jersey, Us
    Providing business development leadership and management for Avaya University training. Providing sales and support for Avaya key accounts. In charge of multilingual multinational sales team - responsible for 9M$ training sales.
  • Nortel Networks
    Emea Business Development And Customer Account Manager
    Nortel Networks Sep 2007 - Dec 2009
    Ca
    Providing business development leadership and management for Nortel Knowledge Services. Providing sales and support for Nortel key accounts in Carrier, Enterprise, Optical and Mobile Wireless. Manager of multilingual multinational sales team - responsible for approx 26M$ training sales.Awarded key stakeholder and adviser to the Olympic 2012 LOCOG win.
  • Nortel Networks
    Nortel Knowledge Services Trainer
    Nortel Networks Feb 2000 - Sep 2007
    Ca
    Senior Instructor and Team Leader. Providing commended training delivery and content development of enterprise and carrier networking, broadband and mobile data services product portfolios. Customer Contact Point responsible for customer satisfaction turn around for T-Mobile and O2.
  • The Royal Corps Of Signals
    Telecommunications Engineer Telegraph
    The Royal Corps Of Signals 1987 - 2000
    Blandford Forum, Dorset, Gb
    Engineering Telecommunications networks in various global locations. Utilising tactical and cryptographic telecommunications including combat and civilian satellite, radio, telegraphy and digital networking systems. Highly competent in all forms of digital and analogue communications either in support or in the provision of service to worldwide organisations such as United Nations and NATO. Excelled at providing team management, training and mentorship in a wide range arduous and challenging global theatres.

Scott Whitrow Skills

Telecommunications Unified Communications Voip Telephony Avaya Managed Services Sip Contact Centers Ip Pre Sales Business Development Management Networking Wireless Team Management Solution Selling Channel Partners Cloud Computing Ivr Call Centers Training Gprs Service Delivery Professional Services Data Center Vendor Management Avaya Products Voice Over Ip Umts Avaya Technologies Wireless Technologies Mpls Wan Cisco Systems Products Wide Area Network Session Initiation Protocol Internet Protocol Call Center Channel Routing Cisco Technologies Video Conferencing

Scott Whitrow Education Details

  • Army Apprentices College, Harrogate, North Yorkshire
    Army Apprentices College, Harrogate, North Yorkshire
    Telecommunications Engineering

Frequently Asked Questions about Scott Whitrow

What is Scott Whitrow's role at the current company?

Scott Whitrow's current role is Customer Success Executive | SaaS Specialist | Driving Exceptional Client Retention and ARR Growth.

What is Scott Whitrow's email address?

Scott Whitrow's email address is sc****@****ail.com

What schools did Scott Whitrow attend?

Scott Whitrow attended Army Apprentices College, Harrogate, North Yorkshire.

What skills is Scott Whitrow known for?

Scott Whitrow has skills like Telecommunications, Unified Communications, Voip, Telephony, Avaya, Managed Services, Sip, Contact Centers, Ip, Pre Sales, Business Development, Management.

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