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Scott Leber Email & Phone Number

Customer Success Manager at Mitel
Location: East Bethany, New York, United States 8 work roles 2 schools
1 work email found @mitel.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@mitel.com
LinkedIn Profile matched
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Current company
Role
Customer Success Manager
Location
East Bethany, New York, United States
Company size

Who is Scott Leber? Overview

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Quick answer

Scott Leber is listed as Customer Success Manager at Mitel, a company with 3966 employees, based in East Bethany, New York, United States. AeroLeads shows a work email signal at mitel.com and a matched LinkedIn profile for Scott Leber.

Scott Leber previously worked as Customer Success Manager at Ringcentral and Customer Success Manager at Shoretel. Scott Leber holds Bachelor'S Degree, Mechanical Engineering Technology from Alfred State College - Suny College Of Technology.

Company email context

Email format at Mitel

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{first}.{last}@mitel.com
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AeroLeads found 1 current-domain work email signal for Scott Leber. Compare company email patterns before reaching out.

Profile bio

About Scott Leber

Scott Leber is a Customer Success Manager at Mitel. He possess expertise in telecommunications, technical support, troubleshooting, customer service, team leadership and 12 more skills.

Listed skills include Telecommunications, Technical Support, Troubleshooting, Customer Service, and 13 others.

Current workplace

Scott Leber's current company

Company context helps verify the profile and gives searchers a useful next step.

Mitel
Mitel
Customer Success Manager
United States
Website
Employees
3966
AeroLeads page
8 roles · 17 years

Scott Leber work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

United States

Customer Success Manager

Current

Belmont, CA, US

Jul 2024 - Present

Customer Success Manager

Kanata, Ontario, CA

Mitel is a Hosted VOIP Solution that provides VOIP/Telecom Solutions to Enterprise Businesses. Responsibilities: - Develop and maintain relationship with customers- Seek to understand customer's challenges and goals to better identify opportunities to improve customer experience and maximize customer's success- Educate client base on new services and.

Sep 2017 - Jun 2024

Customer Success Manager

Kanata, ON, US

ShoreTel is a Hosted VOIP Solution that provides VOIP/Telecom Solutions to Enterprise Businesses. Responsibilities:- Develop and maintain relationship with customers- Seek to understand customer's challenges and goals to better identify opportunities to improvecustomer experience and maximize customer's success- Educate client base on new services and.

Aug 2016 - Sep 2017

Customer Support Team Lead

Kanata, ON, US

  • Planning, delivering, and improving new hire training
  • Mentoring, training and coaching support representatives
  • Developing and maintaining excellent interdepartmental relationships
  • Accepting and managing customer escalations from support representatives
  • Advising support reps as they complete commitments resulting from escalations
  • Providing actionable and constructive feedback to support representatives
Dec 2013 - Aug 2016

Account Advocate

Kanata, ON, US

  • Handled customer escalations and customer follow up
  • Built and maintained customer relationships
  • Managed moves, account splits and location adds for customers
  • Safe guarded recurring revenue by working with at risk clients
  • Actively engaged in reshaping the Account Advocate role to align with evolving operations structure.
May 2012 - Dec 2013

Customer Support Representative

M5 Networks
  • Provided prompt and reliable customer service with a positive attitude
  • Trained customers on new and existing self-service tools
  • Met support metrics as outlined by support leadership
May 2011 - May 2012

Technical Support Representative

Pittsford (Rochester), NY, US

  • Provided prompt and reliable customer service with a positive attitude
  • Ensured adherence to company policy for all repair requests
  • Responsible for diagnosing and scheduling repairs for offsite customers
2009 - 2010 ~1 yr
Team & coworkers

Colleagues at Mitel

Other employees you can reach at mitel.com. View company contacts for 3966 employees →

2 education records

Scott Leber education

Bachelor'S Degree, Mechanical Engineering Technology

Alfred State College - Suny College Of Technology

Bachelor Of Arts - Ba, Psychology / Religion & Philosophy

Roberts Wesleyan University
FAQ

Frequently asked questions about Scott Leber

Quick answers generated from the profile data available on this page.

What company does Scott Leber work for?

Scott Leber works for Mitel.

What is Scott Leber's role at Mitel?

Scott Leber is listed as Customer Success Manager at Mitel.

What is Scott Leber's email address?

AeroLeads has found 1 work email signal at @mitel.com for Scott Leber at Mitel.

Where is Scott Leber based?

Scott Leber is based in East Bethany, New York, United States while working with Mitel.

What companies has Scott Leber worked for?

Scott Leber has worked for Mitel, Ringcentral, Shoretel, M5 Networks, and Sutherland Global Services.

Who are Scott Leber's colleagues at Mitel?

Scott Leber's colleagues at Mitel include Melodie Askey, Hayley Morgan-Roe, Ashappagouda Mustager, Andy Bull, and Hameetha Banu.

How can I contact Scott Leber?

You can use AeroLeads to view verified contact signals for Scott Leber at Mitel, including work email, phone, and LinkedIn data when available.

What schools did Scott Leber attend?

Scott Leber holds Bachelor'S Degree, Mechanical Engineering Technology from Alfred State College - Suny College Of Technology.

What skills is Scott Leber known for?

Scott Leber is listed with skills including Telecommunications, Technical Support, Troubleshooting, Customer Service, Team Leadership, Microsoft Office, Call Centers, and Customer Satisfaction.

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