Direct and motivate up to 20 General Managers who supervise from 10-20 Team Members per location. Responsible for the overall direction, operations, business results of $25 Million business, coordination and evaluation of each store unit. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing customer and/or Team Member complaints and resolving problems. Division Manager of the year in 2002 for overall performance measures. Responsible for training of newly hired Division Managers throughout Mid-West. Currently on Regional Advisory Council with Merchandise buyers at Corporate Office. Use various computer programs including Mircosoft Office to build reports and track results.