Scott Townsend Email & Phone Number

Toronto, Ontario, Canada

In this capacity, I lead a team of six professionals by overseeing professional development through goal setting, performance reviews, and regular 1:1 meetings. I establish strong relationships with internal stakeholders (product and project owners), external partners, vendors, and consulting firms.Key highlights:⇨ I headed OCS QA team through strategic initiatives spanning D365 ERP, Retail, wholesale portal, eCommerce, and data transformation domains.⇨ I ensured seamless collaboration to meet project deadlines while maintaining unparalleled product quality standards.⇨ I developed and implemented comprehensive test plans, QA metrics, and status reports to provide invaluable insights to executive management and foster informed decision-making processes.⇨ I built and cultivated a culture of excellence by spearheading recruitment efforts, nurturing talent, and optimizing team performance through continuous coaching and professional development initiatives.⇨ I crafted accurate reports and presented business test results and test plans to stakeholders to address team questions and concerns while providing guidance and support for issue resolution.⇨ I engaged with business partners to facilitate estimation and planning processes to ensure alignment between project requirements and team capabilities.

Canada

In this position, I developed end-to-end test plans, scenarios, and cases to improve product quality for critical systems, including Wholesale, e-Commerce, ERP F&O, and WMS. I drove data-informed decision-making by generating and analyzing QA metrics, updates, and status reports tailored for management, project, and business teams. Key highlights:⇨ I executed QA initiative for the D365 ERP system within OCS by leveraging expertise in analyzing end-to-end business requirements, user stories, and functional and technical specifications. ⇨ I delivered complete end-to-end test estimates, scopes, and timelines to project teams in line with project objectives.⇨ I facilitated efficient test deliverable reviews and obtained signoff from project and business stakeholders by ensuring seamless integration of QA processes within project lifecycles.

Toronto, Ontario, Canada

While serving in this role, I reviewed and updated internal SOPs while maintaining change control logs and forms and ensuring seamless integration of procedural updates.Key highlights:⇨ I collaborated with the QAP team to facilitate Batch Production Record creation and reconciliation and revise Certificate of Analysis (CoAs) for accuracy and compliance throughout production processes.⇨ I conducted comprehensive in-process quality checks within production areas to identify and address major deviations.⇨ I demonstrated keen attention to detail in performing QA checks for incoming and outgoing shipments.

Toronto, Canada Area

Created Automation tools in Python to test migration to JAMS Scheduler Executed test cases for DMS Projects; produced quality plans for the Security Master and Index Master projects and data systems.Efficiently worked with Business Analyst and UAT to ensure proper testing of Projects, as well as skilfully functioned with Business Analyst to define the requirements for sprint work.Maintained requirements traceability for small enhancement sprints. Log and track bug reports in JIRA.Test plans and test cases in QASympony.Created and maintained an in-house automated tool for regression testing.Created weekly and end of sprint reports for QA test progress and statuses.Ran Sprint Retrospectives and wrote the DMS best practice guidelines for Technical/Code reviews.Tested data hierarchy and quality for new data processes in Markit EDM.

Toronto, Canada Area

Facilitated business partners in queries regarding data issues every day MarkitEDM and Managed Data Store processes, such as data quality management, exception handling, and duplicates. Proficiently performed ad hoc processes, including Bloomberg intraday request, reposts, overrides, ticker adds, and file format changes.Data Analysis of data feeds with EXCEL and MarkitEDM.o Created and maintained working relationships with vendors to help troubleshoot issues with incoming data.o Created and maintained working relationships with downstream users to help troubleshoot any issues with Managed Data Store.Validated the data completeness and the data quality of the data feeds and the mastered data.Used the MarkitEDM tool and SQL Quires to troubleshoot issues with the financial data in the Managed Data Store and the RAW Data Store.Created and executed test cases on high profile data projects, Updated process documentation including new tasks and processes from new feeds and vendors.

Toronto

Successfully managed the testing for Performance Improvements of the software in development; interacted with clients to demonstrate Automated Testing Suite, in addition implemented new projects to enhance the overall scope of the Automated Testing Program.Organized the Automated Testing for all releases of R-Wealth, R-Broker and R-Funds, as well as functioned with managers and vice president of Operations to create corporate plan.

Toronto, On

Successfully managed the testing for Performance Improvements of the software in development; interacted with clients to demonstrate Automated Testing Suite, in addition implemented new projects to enhance the overall scope of the Automated Testing Program.Organized the Automated Testing for all releases of R-Wealth, R-Broker and R-Funds, as well as functioned with managers and vice president of Operations to create corporate plan.

Toronto, On

Completed automated/regression tests, and performance testing of software, as well as competently worked with business analysts to generate accurate and correct software test plans.

is a company that performs accurate rating of road systems including data collection, processing, and quality control for vehicle-based, non-destructive testing on multi-million-dollar infrastructure-management projects. As a senior data technician, I:Organized and executed action plans to maximize daily collection, and ensure efficient and timely repairs and effective preventative maintenance to vehicles and equipment.Demonstrated capabilities of data collection hardware/software to potential and existing customers.Managed, organized and trained data-collection crews with minimal supervision, and troubleshoot and repair hardware and software subsystems.Gained extensive experience working with various network and PC systems. Additional equipment included roughness and texture lasers, ultrasonic sensors, and grade sensors.Performed administrative functions, including shipping data, daily contact reports, expenses, and time sheets including taking over the responsibility for a project which was 2 months behind, and completing it on-time through hard work and excellent organization.

Cannabis – Management, Quality And Edibles Diploma

Machine Learning

Data Engineer Nanodegree, Data Modeling/Warehousing And Database Administration

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Diploma, Computer Programming

Bachelor Of Arts (Ba), Anthropology

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Sql Programming