Scott Xu Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Scott was an acting Assistant Director in the Financial Services Competition team. He leads a small team to deliver analysis on competition issues in the financial services sector. He has had a few stints leading a small team, in this role (May 2022 - July 2022, October 2022 - January 2023, and April 2023 - September 2023)

Sydney, New South Wales, Australia

Scott was a Senior Investigator in the Competition Enforcement and Financial Services Branch. He helps assess, advocate and investigate issues in the financial services industry and makes recommendations or advocates to improve outcomes and competition in the sector.

Sydney, New South Wales, Australia

Scott was an analyst working on the Northern Australia Insurance Inquiry, a price inquiry under Part VIIA of the Competition and Consumer Act. He assessed, manipulated and reviewed documents and data to make findings about the prices, costs and profits of insurance. He also assisted with the development of recommendations which have potential to improve the affordability of home, contents and strata insurance in Northern Australia.

Sydney, New South Wales, Australia

Scott was a member of the 2018 graduate program intake. The program provided the opportunity to gain experience in different areas of the commission. For his first rotation, he worked as an investigator in the cartels branch. His second rotation was as an analyst on the Northern Australia Insurance Inquiry. Scott’s third rotation was as an investigator in the financial services unit, working on the Residential Mortgage Price Inquiry and the Inquiry into foreign currency conversion services.

Sydney, New South Wales, Australia

Scott helped customers identify their superannuation and wealth protection needs through appropriate questioning within general advice (RG146 Tier 1) boundaries. He helped grow the relationship between AMP and customers through an understanding of solutions which can assist customers in achieving their goals. He followed prescribed consultation procedures to identify and develop expertise through training, professional development and mentoring.

Greater Sydney Area

Scott coordinated with his team manager to provide training for and supervision of a team of 75 team members. He helped investigate and address pricing discrepancies and facilitated the process of actioning price changes. Scott also investigated cash, account and eftpos transaction discrepancies along with managing shrinkage in key front of store lines. He authorised refunds and exchanges and resolved customer queries on a first enquiry basis.

Bachelor Of Commerce/Bachelor Of Science, Finance And Psychology

Activities and Societies: UNSW Business Society, UNSW Vinnies, The Volunteer Army (Arc).

Higher School Certificate

Activities and Societies: Prefect, Sports House Vice Captain, Senior Student Library Assistant, Captain Cricket 2nd XI and 3rd XI