Scott Dotson Email & Phone Number

Las Cruces, NM, US

Uniontown, Ohio, US

Engineers and designs security systems (access control, intrusion, CCTV, PA systems, intercoms, & fire alarm) for a global healthcare manufacturer to ensure the safety and security of employees and assetsCollaborates with Global Security from the customer to update and maintain standards within their organization are up to date with all codes and laws both.

Fishers, Indiana, US

Engineers and designs security systems (access control, intrusion, CCTV, PA systems, intercoms, & fire alarm) for a global healthcare manufacturer to ensure the safety and security of employees and assetsCollaborates with Global Security from the customer to update and maintain standards within their organization are up to date with all codes and laws both.

Fishers, Indiana, US

• Supervises the efforts of both technicians and subcontractors in the field to target KPIs, ensure quality work, and earn customer satisfaction
• Resolves customer issues and overcomes technical roadblocks through research, troubleshooting, and clear communication, to develop solutions that foster long-term professional relationships
• Collaborates cross-departmentally with sales team on national, commercial, and residential accounts by educating customers from the job site. Advised a national account customer which lead to an extra $75,000 purchase.
• Leads daily service call to review performance, define expectations, set goals, and ensure ongoing success with eleven team members
• Prioritizes time management and ongoing personal education to maintain a median of 41 completed service calls per week, outpacing the standard average of 28 completed weekly calls
• Inspects systems while analyzing data to develop and implement solutions for maximum efficiency

Fishers, Indiana, US

• Engineered and implemented a department-wide 5-Step program to maximize productivity and efficiency thorough a standardization of the install process
• Managed multiple <$500K projects at a time to ensure a minimum profit margin of 20% was yielded by conserving projected labor hours
• Unified the installation team with customers by defining all aspects of the scope of work and guaranteeing deadlines were met by both parties
• Orchestrated meetings with AHJs and Fire Marshals to ensure fees are collected and paid, and the proper permits are finalized
• Designed blueprints, created as-built drawings, and compiled tech sheets for each project
• Supervised an installation crew of three technicians and six subcontractors on multi-million-dollar contracts across North Texas

Dallas, Texas, US

· Installed access control devices · Programed access control panels and systems· Installed various CCTV camera types - both Analog & Digital IP systems· Installed & Program DVR/NVR Recording Units· Created blueprints for access control and camera systems