Scotty Fogle Jr. Email and Phone Number

I am a primary contact for the veteran and their VSO representative/advocate. Using phone calls to help clarify and obtain information to expedite claims. I provide evidence to back a decision for compensation or pension claims. I take the time to explain the full range of VA benefits and related programs to Veterans in the letters I create for them. I make eligibility determinations for the type of benefit sought by the Veteran/claimant. I fully analyze, develop, and request required evidence for applicable claims requiring a rating decision. I create comprehensive requests for examinations/opinions to ensure proper evidence is received from which to adjudicate the claim. I utilize various systems for inputting data related to claims adjudication, processing, monitoring, and communication preparation. I act as an advocate for veterans and their beneficiaries in their transactions with other VA entities and organizations that affect their claims. I make determinations about eligibility for the type of benefit being applied for. This includes questions relating to military service, medical evidence, and the evaluation of income, employability, dependency status, and relationship. I request exams, re-examination, or medical opinions to evaluate disabilities resulting from diseases or injuries during the Veteran’s service. I interpret VA laws to review claims in order to assure all issues have been addressed. I collect documentation that helps RVSRs determine service-connection, percentage, and entitlement to compensation. I actively participate in Teams meetings, and assist other VSRs learn skills related to claims, development, and ratings. I analyze claims to see if diseases/injuries were obtained by military service in the line of duty for purposes of compensation, treatment, or hospitalization. I participate in meetings, assists with training, and I am expected to lend help with developing VSRs' skills as they relate to evidence gathering for rating decisions.

I am a primary contact for the veteran and their VSO representative/advocate. Using phone calls to help clarify and obtain information to expedite claims. I provide evidence to back a decision for compensation or pension claims. I take the time to explain the full range of VA benefits and related programs to Veterans in the letters I create for them. I make eligibility determinations for the type of benefit sought by the Veteran/claimant. I fully analyze, develop, and request required evidence for applicable claims requiring a rating decision. I create comprehensive requests for examinations/opinions to ensure proper evidence is received from which to adjudicate the claim. I utilize various systems for inputting data related to claims adjudication, processing, monitoring, and communication preparation. I act as an advocate for veterans and their beneficiaries in their transactions with other VA entities and organizations that affect their claims. I make determinations about eligibility for the type of benefit being applied for. This includes questions relating to military service, medical evidence, and the evaluation of income, employability, dependency status, and relationship. I request exams, re-examination, or medical opinions to evaluate disabilities resulting from diseases or injuries during the Veteran’s service. I interpret VA laws to review claims in order to assure all issues have been addressed. I collect documentation that helps RVSRs determine service-connection, percentage, and entitlement to compensation. I actively participate in Teams meetings, and assist other VSRs learn skills related to claims, development, and ratings. I analyze claims to see if diseases/injuries were obtained by military service in the line of duty for purposes of compensation, treatment, or hospitalization. I participate in meetings, assists with training, and I am expected to lend help with developing VSRs' skills as they relate to evidence gathering for rating decisions.

Blue Water Navy VSRI am a primary contact for the veteran and their Veteran Service Organization representative/advocate. Using phone calls to help clarify and obtain information to expedite claims. I provide evidence to back a decision for compensation or pension claims. I take the time to explain the full range of VA benefits and related programs to Veterans in the letters I create for them. I make eligibility determinations for the type of benefit sought by the Veteran/claimant. I fully analyze, develop, and request required evidence for applicable claims requiring a rating decision. I create comprehensive requests for examinations/opinions to ensure proper evidence is received from which to adjudicate the claim. I utilize various systems for inputting data related to claims adjudication, processing, monitoring, and communication preparation. I act as an advocate for veterans and their beneficiaries in their transactions with other VA entities and organizations that affect their claims. I make determinations about eligibility for the type of benefit being applied for. This includes questions relating to military service, medical evidence, and the evaluation of income, employability, dependency status, and relationship. I request exams, re-examination, or medical opinions to evaluate disabilities resulting from diseases or injuries during the Veteran’s service. I interpret VA laws to review claims in order to assure all issues have been addressed. I collect documentation that helps RVSRs determine service-connection, percentage, and entitlement to compensation. I actively participate in Teams meetings, and assist other VSRs learn skills related to claims, development, and ratings.

I reviewed information in multiple systems, relating to the maintenance of all types of debts. I successfully replied to inquiries regarding debts on various types of accounts. I accepted and rejected offers to repay debts based on Government and station policies. I provided a thorough explanation of accounts through correspondence; either by phone, email, mail, or Teams chat. I reviewed and processed requests for waivers assigned to me. I provided an explanation of accounts through phone calls and mail daily. I used a number of sources to locate the debtor when mail was returned undeliverable.

I review incoming mail, to include publications and directives then prepare control and routing sheets. I am responsible for opening, dating and initially sorting incoming correspondence daily. I analyze the mail to identify the primary subject matter and assign a proper classification. I research the mail, using the Debt Management Center's (DMC) multiple databases in order to correctly identify records. I then verify the integrity of the data by ensuring documents are assigned accurate file numbers. I am responsible for the onsite operation and offsite use of the Microfilm Retrieval System (MRS). I index documents to the correct department using PEGA.

I am able to troubleshoot accounting software issues within the program with ease, thanks to my background in Accounting/Management. I provide timely responses to customer support inquiries via phone and email. I maintain an organized queue of open support requests. I utilize SalesForce to manage all customer interactions and inquiries. SalesForce is used to track customer information, billing cycles and cases, as well as sensitive information. I performed in the top 95 percentile for my job title. I use different systems to find customer information if a case came in without identifying information.

• Manage sporadic scheduling with ease• Perform onsite inspections and interview customers to assess residential pest control needs; discuss scope of services• Identify insects, pest harborage areas, and conducive conditions• Use high quality and environmentally responsible products to reduce, eliminate, and prevent infestations of pests• Sell and upsell services to support pest control goals and drive business sales goals• Schedule appointments with customers for initial and follow up inspections to ensure optimal customer satisfaction• Maintain accurate records of services provided, pest management approach, and equipment and supplies used

• Communicate with a diverse clientele to promote loyalty and retention • Multitask in a fast-paced, high stress environment to ensure customer satisfaction and timely food delivery• Work with owner to track supplies and create daily specials• Resolve conflicts with customers and employees as needed to encourage retention• Created application for hiring process• Process Weekly Payroll using Quickbooks• Created Excel program to better determine taxes and wage for hourly employees• Manage 25+ employees

• Oversee daily operations for residential and commercial accounts• Propose and acquire commercial contracts through competitive bidding process• Manage marketing strategies using the newspaper, Facebook and Twitter• Review weekly financials including oversight of invoicing and payroll

• Managed book sales department which included ordering and maintaining book inventory• Translated websites from Italian into proper English in order to increase client base• Promoted company image through websites, magazines, newspapers and travel guides resulting in increased sales• Worked with president of museum to approve and implement advertising budget of $17K

- Assist customers in carrying and loading their purchases- Maintain outside appearance of store- Provide quick and responsive customer service