As part of an Agile scrum team I develop and automate code that contributes to Workday's impressive Expenses offering.- 2 years experience as a Scrum Master (part of this time filled in as Product Owner as well)- Our team has created new features that have directly impacted the signing of major customer contracts.- I've embraced working in a fast paced continuous delivery model; in which code is rapidly delivered to customers on a weekly basis.- I've developed an understanding of backlog grooming and agile development while working in the SaaS model.- Been part of both a remote and local team with proven ability to work well in both situations.- I am the team's representative for Workday's reporting framework

Provide prompt and accurate technical support for web hosting services through mediums of phone, chat, and email. Skills applied include general troubleshooting, Linux command line via SSH, mail server problem resolution, and cPanel web hosting environment. Apply skills in HTML, CSS, PHP, and MySQL to aide clients in resolving hosting errors. I continually drive towards achieving a high client feedback rating between 4 and 5; 5 being the highest.

Managed a wait team up to 8 waiters/waitresses on any given shift. Responsible for closing the books after closing time. Applied skills in sales and customer service to provide an excellent dining experience to my guests. As a salesperson I worked to continually up sale products in order to gain a permanent clientele.

As a high school student I worked hard day in and day out as a landscaping laborer. Projects included both home and commercial landscaping; many of which were complete projects which started from scratch. Installed complete sprinkler systems as well as helped in carrying out the designers view of the whole landscaping project by planting various plants and installing cement or rock pathways. Learned the value of hard work as well as sticking with something until the end.