Branch Service Manager
New Zealand
Chubb sell Fire, Security, HVAC, Lock Smith, Electronic Security, Electrical, Plumbing and Building Compliance trade services and products. Clients – retail, commercial and industrial building owners/tenants, property managers, mining, hydro dams, hotels, super markets, banks, prisons, councils, schools and residential sectors from south of Waitaki River to Invercargill.• Leader of 26 staff (technicians, sales, administration, project managers)• Operations management • Health and Safety chairman, meet safety KPI’s, internal and external audits• Key account management of top customers• Labour forecasting and capital expenditure • Chairman of the branch management team• Human resources, recruiting, induction, training, conflict resolution, engaging team • Inventory management • Discuss and set individual and team performance goals, review quarterly• ISO 9001 chairman, meet KPI’s, complete audits with ISO officer• Kaizen – ACE chairman (Achieving Competitive Excellence) My position was disestablished after a restructure in New Zealand by Chubb, which led to multiple redundancies.