Manage donor recognition and stewardship programs for the University including comprehensive university-wide gift acknowledgment, stewardship, and reporting for all gifts. Contribute to cultivation strategy with an eye towards building long-term relationships with donors who believe in Bentley's mission to Be a Force for Positive Change.

Tech training and support for people suffering tech anxiety. Helping adults learn to keep up with the kids today so they can stay connected, empowered, and enjoy our evolving digital landscape.

Oversee data management team to maintain records for more than 1,000 funds, 1,500 donor contacts, and 3 giving societies at HBS. Lead financial stewardship, partnering with stakeholders at the School to ensure donor gifts are used as intended. Connect data and systems that support Donor Relations strategy, donor engagement, and improved workflow.

Strategize, analyze, and oversee data management for than 1,300 donors and restricted funds annually. Designed and implemented systems and team workflow to support 80% growth in donor relations activities designed to engage and inspire generous donors during School's $1.4B fundraising campaign.

Data and systems management in support of team and organizational goals; build innovative systems to reduce errors and improve efficiency significantly, from: buy-in to planning to implementation to demo, training and troubleshooting.

Provide stewardship, student liaison support, and fund administration for MBA fellowship and Social Enterprise programs.

Online marketing, search engine optimization, online content strategy for leading Catholic music publishing company with more than 15,000 products. E-Commerce operations liaison, overseeing day-to-day process and gathering requirements for system upgrades to provide the best possible user experience and increase brand loyalty.

Marketing strategy and implementation (direct mail, online, social media, print), website operations, events, retail placement and business development partnerships. Customer service & retention, developing industry relationships to increase brand awareness. Performed all data administration and subscription management, including database programming and upgrades.

Project management for content and design, strategic content development for Fortune 500 client.

E-commerce website content, inventory, process management. Technical project management, payment processor/fulfillment vendor relationship management, sales reports and analysis, and customer service.

Joined as Customer Service Representative and shortly thereafter was promoted to lead the Customer Service team. Answered customer inquiries, developed FAQs, assisted in order fulfillment and customer list management.