Susan Schin Email & Phone Number

Austin, Texas, US

Philadelphia, PA, US

Account manager for mid-market regional companies, concentrating on increasing revenue and customer retention throught upgrades of service and introduction of new products and services. 129% of quota attainment for 2019 and ranked it top percentage of EAMs in the west division.

Hillsboro, Oregon, US

• Mobile Technologies Inc. (Merchandising and Security), Hillsboro, Oregon Sales Operations/Account Manager, August 2012 to June 2014Successfully increased revenue and maintained positive customer relationship by.
• Successfully managed merchandising and security solution for large-scale projects including new store openings, remodels and remerchandising transformations for multi-location retailers.
• Main point of contact and project coordinated all aspects of digital imaging remodel f.
• Proposed, quoted and coordinated security for kiosks for major wireless launch in Canada.

Beaverton, OR, US

• Main point of contact for collocation and wireless enterprise customers, managed internal cross-organizational team relations, proactively managed all aspects of customer’s services with Infinity. Successfully.
• Successfully prevented cancellation and negotiated a 3 year renewal for a multiple rack collocation customer who had noticed us of their intention to move to a competitor’s facility.

Bellevue, WA, US

• Provided sales support for direct, indirect and retail sales channels with primary concentration in inventory control including product tracking in Oracle. Proactively retained existing revenue by providing excellent.
• Integral member of the Clear launch team for Clearwire’s first WiMAX market.
• Chosen Market Support Rep of the Month for the western territory twice in a one year period.

• Managed complete project implementations including ordering of voice and data facilities and equipment, coordinated installations and scheduled technical staff. Successfully managed existing accounts with a focus on.
• Instrumental in acquiring new business and responsible for installation of services for multi-site, marquee accounts.

Herndon, VA, US

• Managed top tier accounts for the Portland Metro market, including national accounts, by building revenue base through up selling and cross-selling voice and data products and enhancements, provided successful billing.
• Main point of contact for national, multi-location accounts.
• Successfully resolved customer billing disputes in excess of $350K.

Vancouver, Washington, US

• Managed major revenue-generating accounts in Oregon and Southwest Washington by building revenue base through-up selling and cross-selling voice and data products and enhancements, project management of new service.
• Instrumental in acquiring new, multi-site enterprise customers and project managed installation of network, voice and data services.
• Awarded “Sales Support of the Month” 5 times in a two year period.