Scott Curtis Email & Phone Number

Toronto, Ontario, CA

Toronto, Ontario, CA

• Asset Management – Hardware and Software License Management
• Financial Management – Annual Budgets, Vendors and contract negotiations
• Personnel management and training – Maintain Compliance and PCI-DSS Standards
• Technical Problem Solving – 1st/2nd and 3rd Line Support level workings to ITIL Standards
• Networking – HPE / Aruba and Ruckus Management of Infrastructure including ISP
• Hardware / Software Project Management – Timely Project management

London, GB

• Systems Administration – Use monitoring tools to monitor Infrastructure systems ensuring they operate in an optimised manner. Configure and maintain alerts and conduct preventative maintenance for the support desk.
• Analytics and Reporting - Provide reporting and documentation to management in reference to the infrastructure.
• Project Delivery – Support Dorchester Collection IT management in the delivery of new systems and projects to enhance the infrastructure. Contribute to the takeover and delivery of hotel projects internationally.
• Support reference for DC IT – Provide support to Dorchester Collection corporate office users and the other members of the corporate IT helpdesk team
• Support reference for hotel IT - Provide 3rd level support reference point to hotel IT teams for issues relating to centralised infrastructure.
• Incident Management – When incidents occur with centralised infrastructure, provide incident management communication and participate as required until the incident is resolved. Provide hotels with direction during.

London, England, GB

• 1st & 2nd Line support work
• Support of the AD Infrastructure for 3 UK Properties
• Project Management and implementation
• Software and Hardware support
• Windows Operating Systems and Windows Server Management
• Cisco Networking including Wireless Infrastructure

London, GB

• Setting a high example of great customer service but also a high-quality shopping environment.
• In some occasions, be responsible for locking and opening the store and being a key holder for the premises, along with dealing with large sums of cash.
• Negotiating a varied team of colleagues to success through good communication skills
• Flexible shifts being vital to the role meant early starts and or late finishes
• Maintain colleague’s training
• Maintain H&S Standards