Scott Wilhelm Email and Phone Number
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Versatile Quality Management Lead & Troubleshooting professional. Expertise in software testing, release management, and continual quality improvement. Proven ability to resolve complex problems and organize groups and processes. Successful track record of meeting customer expectations, validating business needs, and delivering projects on time and on budget with a high level of quality. Areas of expertise include:➤ AGILE Methodology Implementation➤ Quality Metrics➤ QA/QE Team Management➤ Global and Cross Functional Strategic Planning
Microsoft
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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Principal Software Engineering ManagerMicrosoft Aug 2023 - PresentRedmond, Washington, Us -
Cloud And Mobile Engineering Qa ManagerNuance Communications 2019 - Aug 2023Burlington, Ma, Us -
Lead Quality EngineerVistaprint 2017 - 2019Waltham, Ma, UsDelivery Manager for the PFID Expansion Project➤ Directed multi-team effort that modified the schema of the Vistaprint product model required for the primary, high level corporate goal of rapid product introduction.➤ Identified high level needs and coordinated development efforts which allowed additional development teams to prioritize, scope, and implement related efforts.➤ Wrote and applied the database scripting (MSSQL/Perl) which included changes to dozens of tables and hundreds of stored procedures. Defined the process for future large-scale schema changes. ➤ Designed and executed the deployment and testing strategies which identified and addressed failure points prior to exposure to customers.Product Owner/SET for a Risk Management Squad➤ Consulted with other development groups and stakeholders to establish priorities/Cost of Delay ➤ Improved alerting – decreased false positives, improving the value of the alerts➤ Created test strategy for “holiday” high-volume period which allowed for the early identification, triage, and resolution of failure points by the appropriate development groups. ➤ Team focus was on replacing previous high touch automation framework with reliable, change tolerant automation that focused on high value issuesFulfiller Integration QE Lead ➤ Led a team of QA Engineers which helped establish integration processes and standards for more successful integrations with 3rd party fulfillers.➤ Wrote Postman scripts for the team that allowed Quality Engineers to more quickly identify failure points and to better understand the underlying services. -
Lead Quality EngineerCimpress 2015 - 2017Dundalk, County Louth, Ie➤ QE Lead for the Catalog and Fulfiller Integration teams➤ Designed and executed the test strategy for the new Cimpress business unit which allowed for the early identification, triage, and resolution of failure points by the appropriate development groups. ➤ Introduced TDD and Agile/Scrum to several of the new development teams that increased velocity within the development teams.➤ Worked with external and internal merchants and fulfillers to improve MCP offerings which identified customer needs and wants and presented them as user stories to the appropriate development groups. ➤ Wrote Postman scripts for testing which allowed for faster identification of failure points. ➤ Primary tester for high value prototype systems. Results included:o Designed the test strategy for the MCP systems for internal Vistaprint useo Designed the test strategy for the first non-Vistaprint merchant onto the new MCP platform -
Lead Quality EngineerVistaprint 2012 - 2014Waltham, Ma, Us➤ QE Lead/Manager for the Products and Digital teams which provided career management, training and mentoring for a team of QE Engineers and improved QE value to the larger group. ➤ Designed and executed test strategies that allowed for the early identification, triage, and resolution of failure points➤ Wrote performance testing using Selenium and Perl which allowed for us to identify the areas we needed to resolve to address lingering performance issues that had been a weakness of our digital offerings. ➤ Wrote automation in HP ALM/C#/Selenium which allowed for the early identification, triage, and resolution of failure points -
Manager Of Quality AssuranceCidc Feb 2006 - Mar 2012Global Project Manager➤ Developed and managed the release schedule in consultation with the business and tech leads. Led critical French Compliance Project as both QE Lead and Project Manager Identified as a “no fallback” project by upper management ➤ Project was completed on time, including all necessary features, in 1/3 of the original time estimate➤ Testing and development were broken into small, discrete elements to decrease cycle time➤ Personally demonstrated compliance to the ARJEL (French governing board) and achieved certificationLed a 9-person Quality Engineering Team supporting several product lines using Java, C++, Flash, XML, SQL, and Plone among others. ➤Implemented QA’s part of the move from Waterfall to AGILE ◦ 36% increase in testing bandwidth ◦ Put together a detailed leveling structure to support career growth in an AGILE environment ➤Configured and migrated our group to JIRA for issue tracking and Software Planner for TCM ➤Trained new hires, contractors, and individuals outside of the QA group ➤Led numerous 3rd party integration efforts ➤Setup best practices for documentation
Scott Wilhelm Skills
Scott Wilhelm Education Details
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Wheaton College MassachusettsMath
Frequently Asked Questions about Scott Wilhelm
What company does Scott Wilhelm work for?
Scott Wilhelm works for Microsoft
What is Scott Wilhelm's role at the current company?
Scott Wilhelm's current role is Cloud and Mobile Engineering QA Manager at Nuance Communications.
What is Scott Wilhelm's email address?
Scott Wilhelm's email address is sc****@****nce.com
What schools did Scott Wilhelm attend?
Scott Wilhelm attended Wheaton College Massachusetts.
What skills is Scott Wilhelm known for?
Scott Wilhelm has skills like Agile, Test Management, Team Building, Jira, Sql, Testing, Quality Assurance, Xml, Scrum, Automated Software Testing, Agile Methodologies, Quality Center.
Who are Scott Wilhelm's colleagues?
Scott Wilhelm's colleagues are Nguyễn Trần Kim Ngọc, Alisa Maverick, Hasan Samad, Will James, Shubham Prakash Gupta, Geo Vani, Jesus Humberto Garcia Villalobos.
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