Scott Wilhelm

Scott Wilhelm Email and Phone Number

Cloud and Mobile Engineering QA Manager at Nuance Communications @ Microsoft
Redmond, WA
Scott Wilhelm's Location
Waltham, Massachusetts, United States, United States
Scott Wilhelm's Contact Details

Scott Wilhelm work email

Scott Wilhelm personal email

About Scott Wilhelm

Versatile Quality Management Lead & Troubleshooting professional. Expertise in software testing, release management, and continual quality improvement. Proven ability to resolve complex problems and organize groups and processes. Successful track record of meeting customer expectations, validating business needs, and delivering projects on time and on budget with a high level of quality. Areas of expertise include:➤ AGILE Methodology Implementation➤ Quality Metrics➤ QA/QE Team Management➤ Global and Cross Functional Strategic Planning

Scott Wilhelm's Current Company Details
Microsoft

Microsoft

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Cloud and Mobile Engineering QA Manager at Nuance Communications
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Scott Wilhelm Work Experience Details
  • Microsoft
    Principal Software Engineering Manager
    Microsoft Aug 2023 - Present
    Redmond, Washington, Us
  • Nuance Communications
    Cloud And Mobile Engineering Qa Manager
    Nuance Communications 2019 - Aug 2023
    Burlington, Ma, Us
  • Vistaprint
    Lead Quality Engineer
    Vistaprint 2017 - 2019
    Waltham, Ma, Us
    Delivery Manager for the PFID Expansion Project➤ Directed multi-team effort that modified the schema of the Vistaprint product model required for the primary, high level corporate goal of rapid product introduction.➤ Identified high level needs and coordinated development efforts which allowed additional development teams to prioritize, scope, and implement related efforts.➤ Wrote and applied the database scripting (MSSQL/Perl) which included changes to dozens of tables and hundreds of stored procedures. Defined the process for future large-scale schema changes. ➤ Designed and executed the deployment and testing strategies which identified and addressed failure points prior to exposure to customers.Product Owner/SET for a Risk Management Squad➤ Consulted with other development groups and stakeholders to establish priorities/Cost of Delay ➤ Improved alerting – decreased false positives, improving the value of the alerts➤ Created test strategy for “holiday” high-volume period which allowed for the early identification, triage, and resolution of failure points by the appropriate development groups. ➤ Team focus was on replacing previous high touch automation framework with reliable, change tolerant automation that focused on high value issuesFulfiller Integration QE Lead ➤ Led a team of QA Engineers which helped establish integration processes and standards for more successful integrations with 3rd party fulfillers.➤ Wrote Postman scripts for the team that allowed Quality Engineers to more quickly identify failure points and to better understand the underlying services.
  • Cimpress
    Lead Quality Engineer
    Cimpress 2015 - 2017
    Dundalk, County Louth, Ie
    ➤ QE Lead for the Catalog and Fulfiller Integration teams➤ Designed and executed the test strategy for the new Cimpress business unit which allowed for the early identification, triage, and resolution of failure points by the appropriate development groups. ➤ Introduced TDD and Agile/Scrum to several of the new development teams that increased velocity within the development teams.➤ Worked with external and internal merchants and fulfillers to improve MCP offerings which identified customer needs and wants and presented them as user stories to the appropriate development groups. ➤ Wrote Postman scripts for testing which allowed for faster identification of failure points. ➤ Primary tester for high value prototype systems. Results included:o Designed the test strategy for the MCP systems for internal Vistaprint useo Designed the test strategy for the first non-Vistaprint merchant onto the new MCP platform
  • Vistaprint
    Lead Quality Engineer
    Vistaprint 2012 - 2014
    Waltham, Ma, Us
    ➤ QE Lead/Manager for the Products and Digital teams which provided career management, training and mentoring for a team of QE Engineers and improved QE value to the larger group. ➤ Designed and executed test strategies that allowed for the early identification, triage, and resolution of failure points➤ Wrote performance testing using Selenium and Perl which allowed for us to identify the areas we needed to resolve to address lingering performance issues that had been a weakness of our digital offerings. ➤ Wrote automation in HP ALM/C#/Selenium which allowed for the early identification, triage, and resolution of failure points
  • Cidc
    Manager Of Quality Assurance
    Cidc Feb 2006 - Mar 2012
    Global Project Manager➤ Developed and managed the release schedule in consultation with the business and tech leads. Led critical French Compliance Project as both QE Lead and Project Manager Identified as a “no fallback” project by upper management ➤ Project was completed on time, including all necessary features, in 1/3 of the original time estimate➤ Testing and development were broken into small, discrete elements to decrease cycle time➤ Personally demonstrated compliance to the ARJEL (French governing board) and achieved certificationLed a 9-person Quality Engineering Team supporting several product lines using Java, C++, Flash, XML, SQL, and Plone among others. ➤Implemented QA’s part of the move from Waterfall to AGILE ◦ 36% increase in testing bandwidth ◦ Put together a detailed leveling structure to support career growth in an AGILE environment ➤Configured and migrated our group to JIRA for issue tracking and Software Planner for TCM ➤Trained new hires, contractors, and individuals outside of the QA group ➤Led numerous 3rd party integration efforts ➤Setup best practices for documentation

Scott Wilhelm Skills

Agile Test Management Team Building Jira Sql Testing Quality Assurance Xml Scrum Automated Software Testing Agile Methodologies Quality Center Bugzilla Automation Shell Scripting Software Quality Assurance Linux Software Documentation Selenium Kanban Waterfall Cross Functional Team Leadership Team Leadership Test Planning Hp Quality Center Integration Software Project Management Project Management Risk Management Test Strategy Microsoft Sql Server Test Automation Software Development Life Cycle Software Development Agile Project Management Sql Server Management Studio Databases Performance Testing Release Management Software Testing Postman Api Perl C# Quality Improvement Alm Database Design Product Owner Test Scripts Root Cause Analysis Risk Assessment

Scott Wilhelm Education Details

  • Wheaton College Massachusetts
    Wheaton College Massachusetts
    Math

Frequently Asked Questions about Scott Wilhelm

What company does Scott Wilhelm work for?

Scott Wilhelm works for Microsoft

What is Scott Wilhelm's role at the current company?

Scott Wilhelm's current role is Cloud and Mobile Engineering QA Manager at Nuance Communications.

What is Scott Wilhelm's email address?

Scott Wilhelm's email address is sc****@****nce.com

What schools did Scott Wilhelm attend?

Scott Wilhelm attended Wheaton College Massachusetts.

What skills is Scott Wilhelm known for?

Scott Wilhelm has skills like Agile, Test Management, Team Building, Jira, Sql, Testing, Quality Assurance, Xml, Scrum, Automated Software Testing, Agile Methodologies, Quality Center.

Who are Scott Wilhelm's colleagues?

Scott Wilhelm's colleagues are Nguyễn Trần Kim Ngọc, Alisa Maverick, Hasan Samad, Will James, Shubham Prakash Gupta, Geo Vani, Jesus Humberto Garcia Villalobos.

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