Sean Wong Email & Phone Number

Singapore

Singapore

- Focus will be primarily on new capital and retrofit equipment sales of Zeeco ProFlame scanners, High Energy Ignition (HEI) systems and High Temperature Cameras offered through the Combustion Electronics Group (CO). - . Territory will include Singapore, Thailand, Malaysia, Taiwan, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Laos. - Managing of distributors from these regions. - Contact new and existing customers to promote Zeeco product and services.- Generate equipment inquires, provide meaningful and timely quote feedback, plus closing and entering orders.- Understand customer needs and identify profitable sales opportunities.- Identify and work with key decision makers at the various end users, contractors, original equipment manufacturers, and system integrators.

Singapore

Aftermarket Sales- Handle all aftermarket sales accounts for Singapore, Malaysia, Brunei and Indonesia.- Actively arranging for site visit and provide recommendations for retrofit solutions or spare parts to be stock in their inventory.- Follow up closely with customers' activities and inquiries.- High engagement and taking the lead for retrofit projects. - Proactively engaging with customer on our latest technologies, training and seminars.- First point of contact for all matters relating to aftermarket, i.e. delivery, quality, site installation, etc.Field Support and Service- Handles any countries that calls out for field service support for troubleshooting, installation supervision, inspection and witnessing for Flares, Process burner, Boiler Burners, Flame Scanners and Incinerators.- Provide field service support for projects that are shipped to SEA regions.- Effective in sourcing of parts for projects requirement.

Singapore

Singapore

Client Relationship Management- Responsible for multiple key strategic accounts in Singapore for Oilfield and Petrol, Chemical & Power Business Unit.- Understanding the different needs and expectations from each of my accounts and cater my account management plan to ensure they are provided with quality service and responsiveness.- Enable customers' success in gaining and growing their market share by recommending and collaborating with customers to provide product differentiation solutions.- Project management involvement. Lead project kick off and technical clarifications meetings between project management team and customers.- Actively involved in business risk assessment management, analytical forecast and strategic planning.- Development of accounts and business strategies using SWOT Analysis, Value Chain, Relationship Map. Escalation Handling- Main point of contact for all matter pertaining to the accounts. i.e. Warehousing, quality, customer service, customer audit, delivery, pricing negotiation, cost management, project execution, etc.- Collaborate closely with internal teams and stakeholders to ensure the deliverance of products according to company's standards.- Taking lead during escalation handling to ensure the right expectations are communicated professionally and in a timely manner to all cross-functional teams and customers.

Singapore

Provides onshore/offshore technical service. - commissioning, startup, installation supervision, troubleshooting.

Singapore

- Involved in project kick-off and technical clarifications meetings.- Ensure projects are executed according to project schedule, i.e. documents are submitted on time, parts for fabrication arrived on time, fabrication starts on time, etc.- Ensure projects are delivered on-time and within planned budget.- Actively involved in sourcing of materials and parts.- Price negotiation with vendors to ensure project stays within budget.- Involved with freight forwarding companies to ensure the project is delivered on schedule and within budget with the agreed incoterms.

Provide aftermarket sales support including onsite service support for onshore and offshore customers.

Onsite technical service support and training of combustion equipments for onshore and offshore customers.

Onsite technical service support and training of process analysers, fire & gas systems for onshore and offshore customers.

Quality assurance and gas line certification for wafer fab.

Mechanical Engineering

Activities and Societies: Concert Band

Diploma, Mechanical Engineering; Metal Forming

Activities and Societies: Concert band - Percussion and Trombone