Scott D. Adams Email & Phone Number

Oversight and management of tri-county Networking, Cyber Security, Telecommunications, Desktop and Server, and Helpdesk Services with responsibilities in management, staffing, strategy and vision, and support for district 911 Network services and employee technologies.Designed and built an 81,000 sq ft Data Center and Operations Center supporting Three counties, including Bexar County, and 24 Public Safety Answering Points to Tier IV capabilities with a highly robust and complex yet highly secure network.• Implemented 100% Functional Remote Workforce Environment• Manage multi-million dollar budgets and multi-million dollar contracts• Work exclusively with top-tier service providers• Maintain CJIS, SOXX, and HIPAA compliance.• Uphold FEMA standards as regional Disaster Recovery and Operations Continuity Facilities

San Antonio, Texas, Us

• Managing and fostering deep relationships with diverse client portfolio ranging from Healthcare providers, State and Local Government, Education, and Consumer Retail/Commercial Accounts• Directed multi-site Company(s) overall IT strategies, standards, and practices and designed solutions to achieve enterprise-wide objectives• Tasked with and successfully completed building personnel infrastructure to support the business post-separation with a very dynamic, robust and cohesive team environment• Engaged with clearinghouse company for prescription drug claims, currently developing new product. Managing the off-shore development teams’ efforts, as well as gathering and documenting the business requirements, change requests, project tracking, and issues/resolutions management• Working with the NCPDP format (national council for prescription drug programs) for compliance • Created organization’s all-encompassing systems policies and procedures with full documentation• Made recommendations and offered technology solutions to Senior-Level Executive Management. • Held Responsibility for the creation and support of personnel, systems, and processes to enable and maintain the highest levels of service to the client• Evaluated current processes for potential improvement areas, contributed knowledge, analysis, and recommendations to strategic thinking with objective to streamline and improve business processes as it related to Information Technology. • Influenced corporate-wide initiatives such as desktop migrations, new data center build-out, and virtualization. • Comprehensively reviewed various line-of-business needs and designed solutions to achieve enterprise-wide objectives and created policy and supporting systems for all line-of-business needs

Supervise full spectrum in generating and implementing all strategic long-term goals,policies,and procedures for IT and telecom depts comprising of 14 national locations. Deliver mgmt information by directing the design,development,testing,and servicing of OS's,applications,and hardware. Provided leadership and management to direct reports in all functional areas of IT,Data,and Telecom.Career Highlights:• Successfully designed, planned, and implemented a new, state-of-the-art “Green” Data Center in the Pittsburgh region leveraging the newest technology standards to improve run cost efficiencies of over 70%• Engineered migration process of legacy applications and servers into corporate compliant,100% virtualized systems gaining cost savings in asset life cycles, OS longevity, and Business Continuity• Pioneered the internal helpdesk and support system and strengthened IT department effectiveness and Initiated Performance Metrics based on call center volume and statistics to effectively direct staffing.• Implemented Change Management solution to effectively allow end users to directly request software changes to programming teams• Addressed company’s long-term system needs to meet business objectives, namely the robust Disaster Recovery and Business Continuity Plan• Deployed Cisco IP phone system seeing immediate reduction in telecommunications expense and increased productivity.• Visualized and promoted SharePoint portals to facilitate data and information management and collaboration ease.• Targeted all ERM/ERP goals and generated multiple infrastructures: MPLS networks, SAN based storage, Managed Switches/Routers, leveraging Fiber Connectivity and Server Virtualization to exceed company expectations in capabilities, lowering operating costs over 75% while increasing computing.• Implemented global Video Conferencing system in coordination with top-tier vendors of networking and video equipment toward successful project completion ahead of schedule

Hanover, Md, Us

Held responsibility for previous contracts with Bank of New York-Mellon and Comcast Cable Communications, Inc. Assumed full accountabilities in supervising overall project management; ensuring strategic completion of all deliverables; constructing project charters; coordinating internal and external meetings; publishing all project status reports; monitoring progress against plans; handling budget projections and constraints; and conveying changes to project scope. Partnered with other PMs and PMOs to ensure precise tactical project management needs on a project-by-project basis. Handled allocation of resources and priorities while streamlining interaction between various business units involved in both internal and external projects.Career Highlights:• Comprehensively reviewed various line-of-business needs and designed solutions to surpass objectives in enterprise environment• Proffered direct supervision and proven expertise in confirming successful completion of numerous multimillion-dollar projects• Provided efficient support to the executive management in effective planning for future IT and engineering projects • Worked directly with top-tier vendors of networking, storage systems, servers and video equipment to accomplish all projects on time and efficiently

Developed and directed multi-site company’s overall IT strategy, standards, and practices. Made recommendations and explained technology solutions to Senior-Level Executive Management. Supervised and motivated various network administrators and support staff, directing the technology team for all enterprise resource planning (ERP) and deployment. Provided leadership and management to staff of direct reports in all IT functional areas such as systems operations, facilities operations, Network Architecture, and hardware and software support..Career Highlights: • Developed information systems strategies by contributing information, analysis, and recommendations to strategic thinking and direction, as well as established information systems objectives as outlined to organizational objectives• Evaluated specifications of end-user nursing staff and internal management for electronic medical records (EMR) system, directly coordinating with the vendor for successful, multi-location EMR system deployment• Initiated and implemented internal payroll system and migrated legacy accounting system to latest GUI-based Windows vendor with complete data conversion and history• Provided direct oversight to all facets of IT and telecommunications infrastructures, and data systems to ensure safety of all company assets• Developed information systems financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances• Took charge in verifying effective operations of company information processing systems• Exhibited established understanding of the field’s wide-variety concepts, practices, and procedures, including current HIPAA regulations• Defined all collaborative efforts, including directing works for the company’s Chief Privacy Officer and the compliance committee

Us

Over 20 Years Experience in Data Center Operations ManagementKey areas of focus:• Understand the engineering design and operational aspects of the facility's critical infrastructure systems. • Able to immediately recognize system shortcomings and responded to operational and emergency situations. • Responsible for directing activities and personnel supporting critical data center facility operations. • Plan, organize, and supervise tasks and projects to ensure 24x7x365 availability and reliability. • Manage and schedule staff to support infrastructure installation, operations and maintenance activities.• Responsible for cable, power, and fiber design and installation projects. • Ensure cable standards and as-built drawings are maintained. • Manage computer rack installations and ensure associated electrical and cooling requirements are met. • Responsible for electrical and cooling load management to ensure proper data center operating environment is maintained. • Responsible for electrical and cooling calculations to size systems to ensure reliability and redundancy targets are met. • Develop and present forecasting and planning related to projected enterprise data center needs, loads and requirements. • Project space and utilities requirements and options. • Direct facility maintenance activities in support of data center operations including electrical power, UPS, HVAC, plumbing, fire protection, emergency generators, chillers, and general building maintenance. • Ensure facility infrastructure uptime goals are met. • Develop and maintain active and collaborative relationships with internal customers and supporting agencies. • Represent the companies in a wide variety of committees and professional associations and able to articulate the data center facilities strategy and policies. • Direct and provide quality assurance for third party support to the data center facilities environment.

Bachelor Of Science, Education; Social Sciences And Psychology

Bachelor'S Degree, Psychology