Stacey Davis Email & Phone Number

Spring, Tx, Us

Fredericksburg, Va, Us

DESCRIPTIONIn this position, I lead 22 employees in daily operations. I manage and monitor credit, purchasing, and collections procedures for the Houston Branch. I also support the development and execution of processes and procedures and comprehensive training to positively impact the performance of the Service Team. I collaborate with the Branch Manager and Personnel Manager to recruit, hire, and train all Houston Branch employees. My contributions include:• I introduced inventory processes for warehouse and service teams, resulting in an inventory variance reduction from 4% to 0% for a total inventory value of $113K.• I launched quality system management for Houston Branch and decreased overall customer aging from $1M to $10K at 60+ days past due.• I forge and foster strategic business relationships with cross-functional teams to achieve/exceed organizational goals.• I assisted Houston Branch staff in learning and following all applicable procedures and work instructions related to the company's quality and environmental system.

Philadelphia, Pa, Us

At Comcast, I drove results for daily operations, leading a team of four analysts, six business operations representatives, and one collections analyst. I developed and fostered strategic business relationships with cross-functional teams and mentored team members for career advancement to leadership roles. AI analyzed data and information and delivered forecasts to senior leadership for better, more informed decision-making. My contributions included: • I developed and executed process improvements to increase productivity by 25%.• I conducted gap analysis on business partner processes to recapture $500K in annual revenue.• I analyzed tax documents and uncovered an overpayment, leading to $2.5M in annual tax savings.• I processed accruals for cross-functional departments, reviewed and coded accounts payable transactions to the general ledger, and reviewed and analyzed forecasts to recommend appropriate changes.

Philadelphia, Pa, Us

In this role, I identified opportunities for and executed process improvements and new procedures for Business Operations Team. I managed receptionist desk operations, including scheduling to ensure optimal staffing. My contributions included:• I coached and mentored team members for career growth and Increased employee satisfaction ratings by 50%.• I developed and launched a vendor self-biller system, resulting in expense reduction and a 30% increase in productivity.

Philadelphia, Pa, Us

Business Operations Finance Lead (2008 - 2011), Collections Representative / Business Operations Support Representative (2002 - 2008), and Customer Service Representative (2000 - 2002).