Laura Kay Schneider Email & Phone Number

Greater San Diego Area

Greater San Diego Area

RB, San Diego

• Business Systems Analyst
• Define and map data for Inspection migrations from paper to touch-screen tablet using, Adobe LiveCycle integration with Accela Oracle databases for DEH inspection programs, County of San Diego.
• Define Requirements for SSRS new report development using for County of San Diego, Accela software.
• Define Requirements for conversion of reporting in Oracle to SSRS for County of San Diego, Accela software.
• Define requirements and development specifications for multiple applications, including real time accounting and application processing for County of San Diego.

Greater San Diego Area

Business Systems Analyst

San Diego, CA

• Develop and maintain systems and standards for pricing and sales system and reporting.
• Define Requirements and Document Systems

San Diego, CA

• JACK IN THE BOX, Corporate Offices, San Diego, CA July 1999 to August 2012 Business Systems Analyst September 2008 to present
• Develop, create and maintain systems and standards for quality assurance, food safety, and rewards/recognition reporting. Liaison with 3rd party providers to coordinate outsourced activities.
• Defined requirements and led projects to outsource Voice of Customer customer feedback program and Field auditing program
• New development using SQL Server Management Studio, InfoPath forms, SharePoint, SQL, Access linked to SQL databases, SSRS, and Excel.
• Administered external supplier’s website, coordinated services with three outside suppliers

Greater San Diego Area

• JACK IN THE BOX, Corporate Offices, San Diego, CA July 1999 to Present Information Manager, Guest Service Systems August 2003 to August 2008
• Led project to select vendor and jointly implement solution for outsourced supplier for Standards Assessment Food Safety data collection and reporting, Voice of Guest customer feedback, mystery guest shopper system.
• Defined and built Guest Relations reporting system using Access database linked to Risk Master System, output to Vista.
• Took initiative to automate data collection which saved several hundred thousand per year in process and paper costs.

Greater San Diego Area

• JACK IN THE BOX, Corporate Offices, San Diego, CA July 1999 to Present Programmer Analyst July 1999 to August 2003
• Reporting using Access, Cobol
• Trained and supported 40 users in the field preparing field audits for food safety and quality
• Modified and streamlined process for field auditors, reducing staff from 40 to 38, with form design efficiency for field auditing application

Escondido, CA

New development and maintenance of multiple databases for Subscription fulfillment in an IBM environment 96 DOS, EPIC files, VSM, New development and maintenance of multiple databases for Subscription fulfillment in an IBM environment 96 DOS, EPIC files, VSM, SQL, CICS using COBOL. PC environment is a Novell network using WINDOWS 98, ACCESS, EXCEL, and.

Importing and scrubbing data in various formats from Assessors throughout the US. SQL and COBOL maintenance, enhancement and new programs for large real estate database on TANDEM mainframe. ACCESS, EXCEL and Microsoft Word 97 routine use in WINDOWS 95 environment. Created Webpage for internal company use in FRONT PAGE. Minor use of FOXPRO applications.

Special Certificate Visual Basic, Information Technology, A

Bachelor Of Arts (Ba), English/Language Arts Teacher Education

Activities and Societies: Sigma Tau Delta English honorary society