Sean Dales Email & Phone Number

Ballston Spa, New York, United States

Managing a project to create two websites for a client: one for online shopping and order processing, and another to help targeted customers find the client's stores.Major Projects⭐ Coordinating the development and organization of an e-commerce website in a fast-growing industry.⭐ Overseeing the creation and content of a Search Engine Optimization (SEO) compliant website to help customers find client retail stores based on their preferences.

Albany, New York

Fulfilled a dual role at a poverty reduction non-profit as both a community educator and program manager, teaching workforce development classes, managing and improving the workforce program as the responsible manager, and making organization-wide process improvements.Major Projects:⭐ Implementation of Google Workspace to enable distance learning for both Early Childhood Education and Adult Workforce Development programs.⭐ Designed and built better customer intake and case… Show more Fulfilled a dual role at a poverty reduction non-profit as both a community educator and program manager, teaching workforce development classes, managing and improving the workforce program as the responsible manager, and making organization-wide process improvements.Major Projects:⭐ Implementation of Google Workspace to enable distance learning for both Early Childhood Education and Adult Workforce Development programs.⭐ Designed and built better customer intake and case management processes and systems to enhance reporting.⭐ Created a company-wide SharePoint based intranet.⭐ Built and maintained a COVID-19 tracking and notification system.⭐ Launched a refreshed organization website with a new online application process.⭐ Migration of existing server-based IT infrastructure to cloud based Microsoft 365 implementation by using existing application modules. Achievements:◾ Designed all department-level and organization-level process automation in Visual Basic and JSON; resulted in department-wide paperwork reduction of over 400 sheets per year.◾ Helped implement new 2-Factor Authentication system for IT resource access, increased security of customer and employee data.◾ Streamlining of project and funding reporting through meeting coordination and careful selection of key metrics. Show less

Norwalk, Oh

Worked as analyst supporting data migration, active data governance, and passive data governance projects for Fortune 500™ clients of a data migration, governance, and process improvement consulting firm.Major Projects:⭐ Data Migration of enterprise resource planning (ERP) system master data from a legacy system to SAP® for a large multinational manufacturing company.⭐ Passive Data Governance (PDG) of human capital management (HCM) SAP® master data for a large multinational food… Show more Worked as analyst supporting data migration, active data governance, and passive data governance projects for Fortune 500™ clients of a data migration, governance, and process improvement consulting firm.Major Projects:⭐ Data Migration of enterprise resource planning (ERP) system master data from a legacy system to SAP® for a large multinational manufacturing company.⭐ Passive Data Governance (PDG) of human capital management (HCM) SAP® master data for a large multinational food corporation.⭐ Active Data Governance (ADG) of internal and external procurement data for a large medical device corporation.⭐ Testing and reporting on early versions of the internally developed Syniti Knowledge Platform prior to release to clients.Achievements:◾ Oversaw day-to-day operation and maintenance of a mission critical global procurement system managing order flow from 12 countries; supported timely decision making and accurate reporting by client procurement team.◾ Assisted in ensuring on-time reporting of client sales and inventory to meet Food and Drug Administration (FDA) regulatory requirements; resulted in 100% FDA reporting compliance.◾ Performed analysis and reporting on human capital management master data for a multinational food corporation; contributed to a 3.6% increase in client earnings per share (EPS). Show less

Malta, Ny

Resolved customer issues and assisted in the start-up of a semiconductor manufacturing plant as a member of a 9-person process team of an industry leading semiconductor equipment supplier.Major Projects:⭐ Assisted in the setup of $21 million worth of semiconductor production equipment.⭐ Provided support for state-of-the-art research & development equipment.Achievements:◾ Trained at the company's Xi'an, China facility, by an international team of technical… Show more Resolved customer issues and assisted in the start-up of a semiconductor manufacturing plant as a member of a 9-person process team of an industry leading semiconductor equipment supplier.Major Projects:⭐ Assisted in the setup of $21 million worth of semiconductor production equipment.⭐ Provided support for state-of-the-art research & development equipment.Achievements:◾ Trained at the company's Xi'an, China facility, by an international team of technical experts.◾ Worked with a variety of manufacturing technologies including Programmable Logic Controllers (PLCs), robotics, and automated product transportation systems. Show less

Silverdale, Wa

Served as the team lead for a diverse 5-person team of specialists responsible for the full complement of torpedoes, ammunition, small arms, and pyrotechnics aboard a fleet ballistic missile submarine of the United States Navy.Major Projects:⭐ Lead a 35,000 man-hour maintenance and repair period for the ship's complement of tactical weapons.⭐ Designed, developed, and implemented a standard setting database to track the ships complement of over 9,000 individual ammunition… Show more Served as the team lead for a diverse 5-person team of specialists responsible for the full complement of torpedoes, ammunition, small arms, and pyrotechnics aboard a fleet ballistic missile submarine of the United States Navy.Major Projects:⭐ Lead a 35,000 man-hour maintenance and repair period for the ship's complement of tactical weapons.⭐ Designed, developed, and implemented a standard setting database to track the ships complement of over 9,000 individual ammunition items.⭐ Implemented a new continuing training standard at the department level.⭐ Lead the weapons handling recertification of the ship's 40-person complement of weapons handlers.⭐ Directed the implementation of the largest change to the submarine force's small arms handling procedures in 10 years; resulting in 150 security personnel trained in new, safer procedures.Achievements:◾ Led the highest ranked tactical weapons team in the Pacific Northwest through 4 deployments.◾ Scheduled, lead, trained, and supervised a 40-person shift charged with the safety and security of the ship when in port.◾ Re-wrote an emergency procedure that contained life-threatening procedural errors; resulted in a new Navy-wide procedure that ensured proper safety and technical requirements were met.◾ Implemented and developed a database of test questions designed to improve promotion rates and technical knowledge; resulted in 100% promotion rate for trainees.◾ Certified as a Quality Assurance Inspector (QAI) in charge of the 100% successful certification of the ship's tactical weapons launching equipment for use. Show less

Silverdale, Wa

Served as a technician for the complement of Trident II/D5 ballistic missiles on board a fleet ballistic missile submarine of the United States Navy.Major Projects:⭐ Maintained, monitored, and operated a ballistic missile complement valued in excess of $2B with a 99% uptime rate achieved across 3 deployments.⭐ Completion of a complex safety and security certification inspection, certifying the ballistic missile system for continued operation.Achievements:◾ Achieved… Show more Served as a technician for the complement of Trident II/D5 ballistic missiles on board a fleet ballistic missile submarine of the United States Navy.Major Projects:⭐ Maintained, monitored, and operated a ballistic missile complement valued in excess of $2B with a 99% uptime rate achieved across 3 deployments.⭐ Completion of a complex safety and security certification inspection, certifying the ballistic missile system for continued operation.Achievements:◾ Achieved the highest score in the region for technical knowledge on periodic certification exams.◾ Received certification in ship mechanical, electrical, and safety systems in less than 50% of the time alotted.◾ Awarded 2 Admiral's Citations for technical and professional achievement.◾ Awarded 1 Captain's Letter for academic achievement.◾ Graduated all schools and training programs with distinction. Show less

Bachelor Of Business Administration (B.B.A.), Finance

Activities and Societies: Vice President of the Student Veterans of America Chapter, Defense Attorney/Assistant Coach for the Mock Trial.

Associate Of Science (A.S.), Business Administration

Activities and Societies: Member of the Armed Forces Club, Director of Risk Management for the Investment Club, Student Representative.