Samantha Deacetis Email & Phone Number

People-focused leader with commitment to follow-through. Proactive, intentional, and inclusive communicator with strong interpersonal and consultative skills.Highly experienced team manager, including hiring, training, coaching and development, incentives and motivational leadership, culture setting and engagement, and all levels of discipline, mediation, and conflict resolution. Ability to organize and supervise diverse staff and volunteer groups.Keen knowledge of Guest and Member services in Museum operations. Skilled administrator, including site operation, budget, payroll, scheduling, sales and financial reconciliation in fast-paced and ever-changing retail, nonprofit, and food service environments.Event production and program management expertise, from initial concept to execution. Committed to the guest, member, client, and customer experience through data analysis and strategic planning.Ability to manage multiple projects and priorities and be adaptable. Project Management, Ticketing, CRM, and Queue Management software adept (Salesforce, Shopify, ACME, Galaxy, Asana, Slack, Kaseya, OpenTable).