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Serge De Bock, Mba, Pmp, Csm, Itil, Lean Email & Phone Number
IT Programme manager
at
RMIT University Vietnam
1 work email found
@shell.com
1 phone found area 855
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Programme manager
Location
Sprimont, Walloon Region, Belgium
Company size
Who is Serge De Bock, Mba, Pmp, Csm, Itil, Lean? Overview
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Quick answer
Serge De Bock, Mba, Pmp, Csm, Itil, Lean is listed as IT Programme manager at RMIT University Vietnam, a company with 2589 employees, based in Sprimont, Walloon Region, Belgium. AeroLeads shows a work email signal at shell.com, phone signal with area code 855, and a matched LinkedIn profile for Serge De Bock, Mba, Pmp, Csm, Itil, Lean.
Serge De Bock, Mba, Pmp, Csm, Itil, Lean previously worked as Digital Audit Lead at Shell and Senior Practitioner Lead & Enterprise Programme Manager at Shell. Serge De Bock, Mba, Pmp, Csm, Itil, Lean holds Master Of Business Administration (Mba), Business Administration from The Robert Gordon University.
Company email context
Email format at RMIT University Vietnam
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*@shell.com
68% confidence
AeroLeads found 1 current-domain work email signal for Serge De Bock, Mba, Pmp, Csm, Itil, Lean. Compare company email patterns before reaching out.
Profile bio
About Serge De Bock, Mba, Pmp, Csm, Itil, Lean
MBAPMP Certified Project ManagerITIL Foundation certified (Service Management)LEAN Practitioner certifiedSCRUM Master certifiedWorks in Major global initiatives in Shell since 1999.Owner, Moderator and Founder of SdB+ Forum.(http://www.linkedin.com/groupRegistration?gid=1377) and blog on http://www.sdb-plus.comKeeps looking for global challenges and learning different cultures, ways of working, approaches...Goal: to keep myself outside of my comfort zone.Sentence to define me:"I've never had the luxury of knowing what the heck I'm doing." I utilise strategic thinking skills and also provide a hands on style to deliver world-class products and services.I manage uncertainty and make decisions with incomplete or conflicting data. I understand implications beyond the immediate and develop an ability to look beyond the hill but yet focus on action. I am well known for my drive, resilience, sincerity, openness and self-awareness.I leverage my interpersonal skills to influence others and get the targets achieved. I am a strong team player and leader that sets clear targets based on high standards and realistic objectives.Specialties: - IT Integration- Enterprise Recovery- New Service Development - Audit- Programme management- Service Management- 3rd party management- P&L management- Consulting- Risk Management- Planning and Control- Change Management- Negotiation- End to end and integration management- Leadership- Team working and leading (incl. virtual teams)- Sales skills- Business Process Improvement- I speak French, Dutch, English, basic German and understand Italian, Spanish and Portuguese
Listed skills include Business Process Improvement, Business Process, Change Management, It Management, and 46 others.
Current workplace
Serge De Bock, Mba, Pmp, Csm, Itil, Lean's current company
Company context helps verify the profile and gives searchers a useful next step.
Rmit University Vietnam
14 roles
Serge De Bock, Mba, Pmp, Csm, Itil, Lean work experience
A career timeline built from the work history available for this profile.
Digital Audit Lead
CurrentLeading the execution of IT audits in the various lines of business and functions within Shell
Aug 2021 - Present
Senior Practitioner Lead & Enterprise Programme Manager
- New Service Developments- Enterprise ERP (SAP) & MI Analytics Delivery Programme Manager including Proof of Concepts, Pilots and Roll-outs- Enterprise Recovery- IT Integration- Infrastructure Monitoring- Senior Practitioner Lead for NL Enterprise Technology Delivery Tower- Continuous Improvement (Global Lead)
Jan 2017 - Jul 2021
Enterprise Programme Manager
- Programme and Stream Lead management in multiple Costs Performance Improvements programmes:Accountability for driving delivery including:
- Driving the Project Managers to define and maintain their delivery plan
- Manage the budgets
- Management of activities against the plan
- Seeking support or guidance through escalation to resolve delivery issues
- Driving the Project Managers keep the RAID (risk, assumption, issue and dependencies) log up to date
Apr 2014 - Dec 2016
Global Lead Service Manager
- Head of Migration, Testing & Workflow Centres of Excellence and Security Bundle- Accountable for coordination of the introduction of new or changes to existing, service activities into the computing environment. Responsible for resolution of escalations on project related issues - Accountable for coordinating the development of and maintaining the CoE.
Feb 2011 - Apr 2014
Senior It Auditor
Main responsibilities will include: - Leading the execution of IT audits in the various lines of business and functions within Shell - Developing the IT audit programme applicable to the agreed scope of a particular audit.- Contributing IT audit expertise to the development of the audit programme with respect to IT risk matters relevant to the scope of.
May 2008 - Jan 2011
Global Service Integration Manager
- Global accountability for B2B / Lubes (18,000+ users)- Asia Pacific and Middle East accountability for Manufacturing Supply and Distribution & Global Solutions (3,500+ users)- Downstream accountability for Malaysia, Sri Lanka, Indonesia, Saudi Arabia, Australia, New Zealand and Pacific Islands (3,500+ users)Main scope of activities:- Global IT.
Nov 2004 - Apr 2008
Global Sap Programme Management Office Lead
Global SAP programme processes created and implemented:- Risk management- Scope change management- Issue management- Knowledge management- Reporting management (including different dashboards, time writing process)- Schedule management according to MAPS (Streamline Project Management Methodology)Other involvements:- OP One PMO forum active membership.
Nov 2003 - Nov 2004
Global Lpg Project Manager And Consultancy
Successful implementation of Shell Gas (LPG) global ERP (GBS) in:- The Netherlands- Portugal- The UK- Spain- Romania:- Italy- Sri Lanka- Greece- € compliance
Jan 2001 - Oct 2003
Shell Gas Belux It Manager
- Creation of a standard IT network compliant for Shell and mandataires- GBS-Sun implementation (1st GBS implementation, ERP for Lpg business)- Contract and Service Level Agreements management in Shell (e.g. SITI) and 3rd parties e.g. Getronics- IT network maintenance (150 users)- Support of business applications (incl. helpdesk)- Ensure Group IT standards.
Jul 1999 - Dec 2000
Shell Gas Belux Business Analyst
- Mandataire network review- Mandataires remuneration calculation- Merge of businesses after acquisition (Elf and Fina)- Fast Result Delivery exercices- SGBeLux Internet and Intranet manager
Jan 1998 - Jun 1999
Shell Gas Belux Regional Sales
- Coaching of Mandataires (sales, HSE, administration, logistic, training)- Creation of new mandataire- Management of 6.000 small/large bulk customers- Management of 600 cylinders' points of sales- Implementation on the field of new acquisitions (Elf and Fina)
Jun 1990 - Dec 1997
Belgian Shell Management Information Chemicals
- Multi-cultural environment (Benelux structure)- Review of management information tools and output- Key user IT skills- Language skills- Basic finance skills
Sep 1988 - May 1990
Founder, Owner And Moderator
Current
Sdb-Plus.Com
- Reviewer of GAPPS Project Management Personnel, Global Level 1 and 2 framework in 2005- Speaker at:* MASTERING IT PROJECT LIFE CYCLE - BEYOND PMBOK seminar* PMI Kuala Lumpur Chapter (twice)* MSC Project Management Awarness Dialog in Kuala Lumpur (twice)* 2nd ANNUAL INTERNATIONAL Mastering IT Project Management Conference in Kuala Lumpur* Conference on.
May 2005 - Present
9 education records
Serge De Bock, Mba, Pmp, Csm, Itil, Lean education
Master Of Business Administration (Mba), Business Administration
Programme Management
Project Management
Talent Managerial Development Programme
Shell Open University
Management
Shell Open University
Iil & Pmp Certification, Project Management
Project Management Institute
Bachelor, Marketing
Chateau Massart
Bachelor, Business & Administration
Ste Marie Business School
FAQ
Frequently asked questions about Serge De Bock, Mba, Pmp, Csm, Itil, Lean
Quick answers generated from the profile data available on this page.
What company does Serge De Bock, Mba, Pmp, Csm, Itil, Lean work for?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean works for RMIT University Vietnam.
What is Serge De Bock, Mba, Pmp, Csm, Itil, Lean's role at RMIT University Vietnam?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean is listed as IT Programme manager at RMIT University Vietnam.
What is Serge De Bock, Mba, Pmp, Csm, Itil, Lean's email address?
AeroLeads has found 1 work email signal at @shell.com for Serge De Bock, Mba, Pmp, Csm, Itil, Lean at RMIT University Vietnam.
What is Serge De Bock, Mba, Pmp, Csm, Itil, Lean's phone number?
AeroLeads has found 1 phone signal(s) with area code 855 for Serge De Bock, Mba, Pmp, Csm, Itil, Lean at RMIT University Vietnam.
Where is Serge De Bock, Mba, Pmp, Csm, Itil, Lean based?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean is based in Sprimont, Walloon Region, Belgium while working with RMIT University Vietnam.
What companies has Serge De Bock, Mba, Pmp, Csm, Itil, Lean worked for?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean has worked for Rmit University Vietnam, Shell, Shell It International, Royal Dutch Shell, and Shell Information Technology International.
How can I contact Serge De Bock, Mba, Pmp, Csm, Itil, Lean?
You can use AeroLeads to view verified contact signals for Serge De Bock, Mba, Pmp, Csm, Itil, Lean at RMIT University Vietnam, including work email, phone, and LinkedIn data when available.
What schools did Serge De Bock, Mba, Pmp, Csm, Itil, Lean attend?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean holds Master Of Business Administration (Mba), Business Administration from The Robert Gordon University.
What skills is Serge De Bock, Mba, Pmp, Csm, Itil, Lean known for?
Serge De Bock, Mba, Pmp, Csm, Itil, Lean is listed with skills including Business Process Improvement, Business Process, Change Management, It Management, Strategy, Outsourcing, Project Management, and It Service Management.
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