Suzanne Parrish Email & Phone Number

Jacksonville, Florida Area

• Lead efforts in redesigning Collections, Pre-Foreclosure, State Mediation, Attorney Network Firm Management and Vendor Management reporting from manually produced Excel/Access/Black Knight Financial Services canned.
• The subject matter expert for Inbound Collection, Workforce Management, State Mediation, Vendor Scorecards, Rating Agencies, and Pre-Foreclosure reporting.
• Work on projects in various roles such as Project Manager, Analyst and/or Developer.
• Developing queries, stored procedures, SSIS packages, and SSRS.
• Received a Gold Award in April 30 2015 for leadership, building solid relationships with business partners and for going above and beyond delivering quality reports.
• Provided SSRS training and coaching to my team and peers

Jacksonville, Florida Area

• Captured technical and business requirements by collaborating with business partners, systems analysts, developers, architects groups to produce reusable enterprise solution.
• Developed and executed test case scripts and scenarios and document findings.
• Conducted unit, system, and integration testing prior to implementation.
• Reported software defects and evaluate applied software fixes/patches.
• Managed specialty business case, project plans, milestones and deliverables which completed (on time) in June 2011.
• Authored Vendor Software Evaluation Checklist which became a mandatory checklist used in vendor software selection process.

Partner with business leadership to collaborate and document business requirements. Maintain strict project timelines. Utilize outside resources to accomplish goals. Develop operational, executive management and rating agency reports. Review, analyze, and evaluate reporting data for business units.

Worked with business clients to understand business processes and to identify system enhancement requirements. Communicated and documented requirements and enhancements to the development team. Developed functional and system specifications for all DARES applications and Dashboard. Lead and completed a six month process improvement project which resulted.